Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,223 reviews
January 23, 2019
Ken Stuart Mr. Staurt did a fantastic job explaining and setting up the technology features on my new C300. Very much appreciate his professionalism. I will rec Mr. Staurt did a fantastic job explaining and setting up the technology features on my new C300. Very much appreciate his professionalism. I will recommend friends and co-workers to consult Ken when they are in the market for a new vehicle. More
by SNiedax
Employees Worked With
January 23, 2019
Leased a new vehicle Ken Stuart was a pleasure to work with - very knowledgeable and eager to help me get exactly the car I was looking for. CJ Sexton could not have been Ken Stuart was a pleasure to work with - very knowledgeable and eager to help me get exactly the car I was looking for. CJ Sexton could not have been more helpful setting up my lease. All in all, a very smooth transaction. More
by margaretmaercklein
January 23, 2019
Great experience Ken Stuart is great! Mr. Stuart goes above and beyond in working with his clients. He is extremely knowledgeable and helpful in getting the car you w Ken Stuart is great! Mr. Stuart goes above and beyond in working with his clients. He is extremely knowledgeable and helpful in getting the car you want. He will go to your home to help with any issues you may have, even to bring you your car! He makes sure you are totally satisfied with your car. Mr. Stuart tries to make himself available for his clients with any questions you may have. We believe you will not be disappointed to have him as your agent. More
by TomMary
Employees Worked With
January 22, 2019
Todd Johnson Todd has been handling all of the service needs for all my Mercedes for over a decade with excellent service and recommended repairs to extend the val Todd has been handling all of the service needs for all my Mercedes for over a decade with excellent service and recommended repairs to extend the value and appearance of my Benz’s. The best automobiles I have only driven since 1983! PR Dublin, Oh. More
by PR Dublin, OH
January 22, 2019
Great service Dave Kohler did an excellent job of getting my car in and servicing it. I had a loaner car to use as they had to keep my car overnight. He was very ac Dave Kohler did an excellent job of getting my car in and servicing it. I had a loaner car to use as they had to keep my car overnight. He was very accommodating when I couldn’t get back the next day because of snowstorm. Thank you Dave for excellent service. More
by mdennis11
Employees Worked With
January 21, 2019
Service Department I am the queen for getting nails in my tires. Shengqian Saguisi is always on top of it for me. It is kind of a joke between us. He is so easy to talk I am the queen for getting nails in my tires. Shengqian Saguisi is always on top of it for me. It is kind of a joke between us. He is so easy to talk to. When I call for help, if he is away from his desk, he calls me back within minutes. When the repair is done, he loves to tell me what I ran over this time. He is just a fantastic person and has awesome customer service. The entire place has great people. Always asking if there is anything they can help me with. great place. If you are not driving a Mercedes, you're not driving the best. More
by Aakansha Malhotra
Employees Worked With
January 19, 2019
Suprise Extremely professional and knowledgeable made purchasing a “used” car a pleasant experience.had several suggestions (which benefited us not him) which Extremely professional and knowledgeable made purchasing a “used” car a pleasant experience.had several suggestions (which benefited us not him) which were quit helpful. Highly recommended. More
by Suprise
January 17, 2019
Service of my GLK Mercedes I have now 70,000 miles on my car, so I had a few services along the road. Everyone of them with Michael Lyons, and every one of them courteous, solic I have now 70,000 miles on my car, so I had a few services along the road. Everyone of them with Michael Lyons, and every one of them courteous, solicitous, and flawless. Congratulations to a dealership that has such good employees. Thank you Michael More
by stefanescu.1
Employees Worked With
January 16, 2019
Service apt. Todd Johnson did an excellent job. He was very knowledgeable and courteous. He even discovered a concern I was not aware of and advised me accordin Todd Johnson did an excellent job. He was very knowledgeable and courteous. He even discovered a concern I was not aware of and advised me accordingly. More
by John DiCesare
Employees Worked With
January 09, 2019
A pleasant experience I can highly recommend this dealer ship as well as Sam Oltromonto. An overall great experience to deal with Sam, who are a very professional and very I can highly recommend this dealer ship as well as Sam Oltromonto. An overall great experience to deal with Sam, who are a very professional and very knowledgeable about the Mercedes Benz Brand, a good ambassador for Crown Mercedes Benz! Also a shout out for CJ Sexton that made the "exciting" finace side of the deal, a breeze. More
by MorPar
Employees Worked With
CJ Sexton, Sam Oltromonto
