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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
May 16, 2019
Why would you buy a Mercedes from anyone else? I ALWAYS see Dave for my service needs. His expert knowledge and focus on good service simply can't be beat. I don't see him that often, but it's al I ALWAYS see Dave for my service needs. His expert knowledge and focus on good service simply can't be beat. I don't see him that often, but it's always like seeing an old friend. More
by DHarmon
Employees Worked With
May 14, 2019
Worked with me to accommodate my schedule Bryan Moser was awesome! He made sure my car was ready in a timely manner to accommodate my 2 hour drive to the dealership. I look forward to working Bryan Moser was awesome! He made sure my car was ready in a timely manner to accommodate my 2 hour drive to the dealership. I look forward to working with him again. More
by Tbmccloud4
May 10, 2019
Excellent advice and guidance Andrew Bine was a pleasure to work with throughout the entire sales experience. He was very knowledgeable about the vehicles I was interested in and Andrew Bine was a pleasure to work with throughout the entire sales experience. He was very knowledgeable about the vehicles I was interested in and provided objective advice to help me select the right vehicle based on my needs. What I most appreciated about Andrew was that he seemed genuinely interested in getting me into the right vehicle at the price point that aligned with my expectations. Plus... he was a lot of fun to work with, as Andrew has a great sense of humor. I will purchase another vehicle (or two) from Andrew and am grateful that I had the opportunity to work with him to purchase my new Mercedes Benz. Thank you Andrew for being 'AWESOME.' James More
by GLC43Beast
Employees Worked With
Andrew Bine
May 09, 2019
Car of my dreams! Last weekend I was lucky enough to purchase a 2014 Jeep Wrangler from Andrew Bine! He was so friendly and caring, I told him my price range and what I Last weekend I was lucky enough to purchase a 2014 Jeep Wrangler from Andrew Bine! He was so friendly and caring, I told him my price range and what I needed to stay at and he listened to every word! We stayed in touch for a few days, while I was deciding what to do, he answered all my questions and gave me a piece of mind in the decision I was about to make! I would recommend Andrew to any future car buyers! More
by allyamendol
Employees Worked With
Andrew Bine
May 01, 2019
Ken Stuart’s Excellent Service Ken was nothing short of amazing! He was patient and not pushy, which is a rarity in auto sales these days. He delivered when he said he would deliv Ken was nothing short of amazing! He was patient and not pushy, which is a rarity in auto sales these days. He delivered when he said he would deliver and made the entire process simple and smooth! More
by LaursUVA1
April 30, 2019
World Class! Stephen Revard always takes care of myself and my family. We have purchased cars from him for the last 10 years. He is always able to answer any quest Stephen Revard always takes care of myself and my family. We have purchased cars from him for the last 10 years. He is always able to answer any questions or concerns we have. More
by Benztypeguy
Employees Worked With
CJ Sexton, Stephen Revard
April 29, 2019
My buying experience was great! Frank Salierno was excellent in assisting my husband and I select our Mercedes. We took the entire afternoon trying to decide. He was patient, helpf Frank Salierno was excellent in assisting my husband and I select our Mercedes. We took the entire afternoon trying to decide. He was patient, helpful, and real. We felt no pressure. I would recommend him if you are looking for a certified pre-owned or new Mercedes. More
by Westie
Employees Worked With
April 29, 2019
C-class Purchase I will always come back to this dealership. It is the only place I trust. Every single person who works there is beyond helpful and has always shown m I will always come back to this dealership. It is the only place I trust. Every single person who works there is beyond helpful and has always shown me the best customer service but Ken is the main reason I continue to return. Thank you for always making my car buying experience enjoyable and not a hassle. More
by Ginachhorn1124
Employees Worked With
April 17, 2019
Sale of Mercedes We worked with Jeremy Ellis who was TOP NOTCH informative and knowledgeable on the Mercedes vehicles. Furthermore, he really listened to what we were We worked with Jeremy Ellis who was TOP NOTCH informative and knowledgeable on the Mercedes vehicles. Furthermore, he really listened to what we were looking for and went above and beyond in helping us find the vehicle that was PERFECT for our budget and overall family needs! More
by AyaBar
Employees Worked With
Jeremy Ellis
April 16, 2019
Great service and follow up Ran over pot hole and had a blowout. Mercedes ordered a tow truck and called the dealer before we arrived. Michael has a loaner vehicle waiting for me Ran over pot hole and had a blowout. Mercedes ordered a tow truck and called the dealer before we arrived. Michael has a loaner vehicle waiting for me and had me on the road again in no time. He then kept me posted on my cars service level and let me know when I could come pick up. Very satisfied with his level of service and care. More
by Jerome
Employees Worked With
