Crown Mercedes-Benz Dublin

Mike Lyons is communicative and does what he says he will do After 6 weeks of a number of frustrating phone calls and two long service visits just trying to get a tire with a nail in it fixed through the dealers After 6 weeks of a number of frustrating phone calls and two long service visits just trying to get a tire with a nail in it fixed through the dealership I bought the car and a road hazard warranty from, I finally gave up and called Crown. In one 10 minute phone call, my appointment was set up for within 2-3 days and in one visit the tire was replaced. To be fair, Crown was transparent that working with the warranty company I may still have three visits with them. But the immediate setting up of an appointment within a very short time frame in only one call, that transparency and working with me on the painstaking warranty claim, and the communicative nature of Mike Lyons as my service advisor, we are set. We love our car and now we love our dealership. Thanks Mike and Crown! More

Excellent new car buying experience When I purchased my new car at Crown all of the people with whom I interacted were knowledgeable, helpful, and extremely accommodating. The service wa When I purchased my new car at Crown all of the people with whom I interacted were knowledgeable, helpful, and extremely accommodating. The service was excellent, making the experience a very positive one. I recommend the dealership highly More

TIM & Crown helped me make a Wonderful Purchase! Folks, This is simply put a one stop shop, if you're in the market for a new sports car and are considering Mercedes Benz. Beautiful cars, competitive Folks, This is simply put a one stop shop, if you're in the market for a new sports car and are considering Mercedes Benz. Beautiful cars, competitive prices, and best of all no B.S. I was treated more than fair, and equipped with all the possible knowledge I could need to know about the cars specs, warranties, etc. * TIM TASSELL was the gentlemen who took car of me at the dealership, and I hope others who stop in are as lucky to be assisted by him when they stop by!! He took several hours with me, helping me to find just the right car with all the right specs I wanted, and unlike my last big car purchase (which I rushed) I felt he was knowledgeable and honest with his answers. I enjoyed every minute of this car buying experience! Plus FYI, they will handwash and vacuum your car FOR YOU! FOR FREE! No Excessive buckets of your sweat at Moo-Moo express anymore in the summer heat! Thanks again Crown, no I'm driving like a King. More

Awesome Experience Jeremy took his time to make sure we were familiar with every aspect of the car. I never felt pressured at all and all of my questions were answered f Jeremy took his time to make sure we were familiar with every aspect of the car. I never felt pressured at all and all of my questions were answered fully. More

Sales person experience I worked with Bill Stevenson and although I did not buy from him he gave me great service. He knew I might buy somewhere else but still treated me ver I worked with Bill Stevenson and although I did not buy from him he gave me great service. He knew I might buy somewhere else but still treated me very courteously and professionally. I would recommend him and will try to be from him next time. They just did not have the cat I wanted. More

AO check and follow-up with wheel straightening. Awesome service. Shen provided responsive service and provided frequent updates regarding service via texts and cell. Car check in was on time and t Awesome service. Shen provided responsive service and provided frequent updates regarding service via texts and cell. Car check in was on time and the rental car was ready. More