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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
September 22, 2019
Consistently satisfied Todd Johnson is the reason we keep coming back! He is trustworthy and makes the process easy. The service work is extremely reliable as well. The ca Todd Johnson is the reason we keep coming back! He is trustworthy and makes the process easy. The service work is extremely reliable as well. The car is always cleaned too, which is wonderful. More
by Jill
Employees Worked With
September 19, 2019
Great Experience! Konstantin was fantastic! I had an issue getting exactly what I wanted, for the price I wanted and he made it possible. My vehicle was at an out of st Konstantin was fantastic! I had an issue getting exactly what I wanted, for the price I wanted and he made it possible. My vehicle was at an out of state dealership and it has everything Konstantin said it did and I was not disappointed. I would highly recommend him as it was one of the easiest, non stressful, quick car buying processes I’ve had. More
by mdfreas
Employees Worked With
September 17, 2019
Best in Class Service David Kohler represents best in class service by Mercedes Benz. Over the last 12 months, Dave has assisted with both minor and major resolutions in sa David Kohler represents best in class service by Mercedes Benz. Over the last 12 months, Dave has assisted with both minor and major resolutions in same day turn around. His efforts help represent Crown Mercedes Benz in the best fashion by upholding it's reputation and brand. Keep it going David! More
by Curt
Employees Worked With
September 17, 2019
Best experince I was greeted as I approached the building by a helpful gentleman. He showed me the way to the waiting area and offered a beverage while I awaited a I was greeted as I approached the building by a helpful gentleman. He showed me the way to the waiting area and offered a beverage while I awaited a representative, Dave. David Kohler was one of the most polite and professional people I have had the pleasure to meet. More
by Kel
Employees Worked With
September 14, 2019
Always delivers results beyond expectations When you purchase a car it is always a mix of excitement and dread , they keep the excitement in the buying process while removing the anxiety that co When you purchase a car it is always a mix of excitement and dread , they keep the excitement in the buying process while removing the anxiety that comes with making a big decision. My sales personal at Crown always makes it a great buying experience. More
by Audi5
Employees Worked With
September 12, 2019
Ken Stuart at Crown Mercedes Crown did a great job and as always I enjoyed working with Ken as he made the buying process a delightful experience. Thanks to everyone at Crown! Crown did a great job and as always I enjoyed working with Ken as he made the buying process a delightful experience. Thanks to everyone at Crown! More
by vats72
September 06, 2019
Wonderful experience Best experience we have ever had when purchasing a new car. Melisa Greenberg was amazing to work with and we would highly recommend her to anyone. Tha Best experience we have ever had when purchasing a new car. Melisa Greenberg was amazing to work with and we would highly recommend her to anyone. Thanks again to everyone at Crown. More
by LisaMays
September 04, 2019
Exceptional! Jeremy Ellis is the guy to see if you are interested in a new Mercedes! We are on our third purchase/lease within two years and another one coming up Jeremy Ellis is the guy to see if you are interested in a new Mercedes! We are on our third purchase/lease within two years and another one coming up in a little more than a year! Jeremy is patient, extremely knowledgeable, and goes the extra yard to be sure you are the happiest you can be with your new purchase/lease. And this is coming from two former BMW owners!! You get honesty, integrity and a person who will do whatever it takes to get the vehicle that best meets your needs and expectations. Kudos, Jeremy. Great job! More
by LiveLoveShop
September 03, 2019
Repeat Customer Working with Melisa was great. Third car from Crown and I know we'll be back again when we're ready for the fourth. she was an excellent communicator Working with Melisa was great. Third car from Crown and I know we'll be back again when we're ready for the fourth. she was an excellent communicator throughout the process. More
by jtl
September 03, 2019
Very pleased Melisa Greenberg is awesome. I have never met a salesperson as helpful as her. She has bent over backwards in more ways than one. From start to finis Melisa Greenberg is awesome. I have never met a salesperson as helpful as her. She has bent over backwards in more ways than one. From start to finish and then some. Her helpfulness continues even beyond the sale. I am very pleased. More
by Cinda Kinstle
Employees Worked With
Melisa Greenberg
