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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
October 09, 2019
Youssoupha was above and beyond as our salesman for our sons first Mercedes car! He was very thorough in explaining all steps along the way for the sale. He even took the HIS time, even being late for sons first Mercedes car! He was very thorough in explaining all steps along the way for the sale. He even took the HIS time, even being late for a meeting to explain the details of the car to our son! We just had a great experience, and even though we are from Pittsburgh, we will be back for another sale of the Mercedes car in the future! Darlene,Bill and Shane Reagan More
by Darreagan
October 03, 2019
Kudos! I have been buying our cars from Crown Motors for over 15 years (even though we live in Cincinnati) and the main reason is our salesperson Stephen Rev I have been buying our cars from Crown Motors for over 15 years (even though we live in Cincinnati) and the main reason is our salesperson Stephen Revard. The process of reviewing a car, buying and delivery has always been smooth and pain free. More
by AJ
October 03, 2019
Great and knowledgeable service. Tim T. was thorough in helping identify new vehicle lease that satisfied all of my specific needs. Will go back to Crown in future. helping identify new vehicle lease that satisfied all of my specific needs. Will go back to Crown in future. More
by Anon
Employees Worked With
October 01, 2019
Patient, kind and friendly Bill worked with me to find a vehicle that suited my taste and needs. It was a relaxed and comfortable experience. I’d certainly work with him again. Bill worked with me to find a vehicle that suited my taste and needs. It was a relaxed and comfortable experience. I’d certainly work with him again. More
by Cmhatem
Employees Worked With
September 30, 2019
Need someone who finds exactly what you’re looking for? Want that perfect car for a fair price? Give these guys a try. You won’t be disappointed!! Want that perfect car for a fair price? Give these guys a try. You won’t be disappointed!! More
by Lanee
September 30, 2019
Bill Stevenson did an excellent job helping me get into Bill Stevenson did an excellent job helping me get into my 2019 Mercedes CLA which I am I love with. After retiring from serving 23 years in the Army Bill Stevenson did an excellent job helping me get into my 2019 Mercedes CLA which I am I love with. After retiring from serving 23 years in the Army he made sure that I got into my retirement vehicle. He always communicated with me and even after I bought the vehicle he called to see if I needed anything else. I’m so thankful for everything he did for me! I will definitely refer all my friends to him! More
by LdyVet
September 28, 2019
Tim Tassell Great service and caring for my needs. Navigated the buying and financing experience quickly. I will buy from Tim and dealership again. Felt like home Great service and caring for my needs. Navigated the buying and financing experience quickly. I will buy from Tim and dealership again. Felt like home. More
by Happy Customer
Employees Worked With
September 26, 2019
Perfect Service I have dealt with Shen Saguisi since purchasing my Mercedes ML 350 in 2013 and always receive excellent service. Recently my Mercedes developed an el I have dealt with Shen Saguisi since purchasing my Mercedes ML 350 in 2013 and always receive excellent service. Recently my Mercedes developed an electronic problem. The problem was diagnosed on day one with the part ordered. The car was ready the next morning. More
by Keith
Employees Worked With
September 26, 2019
Todd and the team at Crown are all Professionals Todd and the service team are consistently helpful and courteous. Todd makes it easy for us to have the cars serviced. Thank you all for the help. Todd and the service team are consistently helpful and courteous. Todd makes it easy for us to have the cars serviced. Thank you all for the help. More
by Ron Shook
Employees Worked With
September 24, 2019
wonderful everything is best here, we are very impressed. we were very happy with the services the dealer provided and all employees are very well trained. everything is best here, we are very impressed. we were very happy with the services the dealer provided and all employees are very well trained. More
by yan
