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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
October 31, 2019
Always a great experience to work with Crown Eurocars Crown Eurocars aims to please its customers. Melisa Greenberg made my latest leasing experience smooth and easy. She is knowledgeable, personable and Crown Eurocars aims to please its customers. Melisa Greenberg made my latest leasing experience smooth and easy. She is knowledgeable, personable and helpful in all aspects of choosing and learning about the car. Craig Brooks always makes transactions occur smoothly. Bill Tippie handled the financial aspects with knowledge and handled any questions with straight answers and patience. Dave Kohler in Service was helpful, courteous and timely followed up promptly to make certain any problems were or would be corrected. This is why I continue to choose Crown Eurocars as my car dealer. Kay More
by Kay Lias
October 29, 2019
The people involved in the process of purchasing my car were cordial, knowledgeable and super efficient in providing steps by steps explanation of the whole experience. Good team. were cordial, knowledgeable and super efficient in providing steps by steps explanation of the whole experience. Good team. More
by Alex
October 29, 2019
Always helpful.Good suggestions.Knowledgeable.Willing Always helpful. Good suggestions. Knowledgeable. Willing to work with my needs and requests. Fair trade in allowance . Too much time in finance o Always helpful. Good suggestions. Knowledgeable. Willing to work with my needs and requests. Fair trade in allowance . Too much time in finance office. Konstantin a pleasure to work with over the years . More
by Robert
October 28, 2019
Ken Stuart is the best Mercedes sales person. His care, attention and willingness to find the right car at the right value is spot on... Would not buy anywhere else.. Cheers to the whole Crown Mercedes t attention and willingness to find the right car at the right value is spot on... Would not buy anywhere else.. Cheers to the whole Crown Mercedes team!!! More
by Finley
October 24, 2019
Service As I said I’m not good at typing but I highly recommend Brian. Very knowledgeable and wil really help you out even with other types of cars As I said I’m not good at typing but I highly recommend Brian. Very knowledgeable and wil really help you out even with other types of cars More
by TThomas
Employees Worked With
Other Employees :
I’m not good at typing but Brian is awesome
October 24, 2019
Quick and easy buying experience I came to Crown Mercedes to look at their certified preowned cars and was very happy with the selection. I was Ready to buy that day and when Konstant I came to Crown Mercedes to look at their certified preowned cars and was very happy with the selection. I was Ready to buy that day and when Konstantin Chumak came out to assist me, we test drove a few. I was headed to another appointment and in a hurry so Konstantin was kind enough to put all of the numbers together for me on two cars and send them over by email. After a quick review, I picked a great GLA with unique finishes. Most everything was completed virtually so that when I arrived At the dealership the next morning to sign paperwork, I was in and out quickly. This was a stress free, flexible and easy buying experience for me. Konstantin was very knowledgeable and so helpful throughout the process. I would buy here again without a doubt. More
by MrsGillespie
Employees Worked With
October 22, 2019
A wonderful leasing process thanks to Frank Salierno My wife and I have been leasing our Mercedes from Crown Eurocars since the dealership opened and at Potter Mercedes before that. We found Frank Salie My wife and I have been leasing our Mercedes from Crown Eurocars since the dealership opened and at Potter Mercedes before that. We found Frank Salierno to be one of the very best salesman that we have ever dealt with. From the moments he greeted us we felt his warmth and sincerity. As the leasing process progressed we found him knowledgeable and most helpful. He was committed to serving us in every step of the way and never in a self serving manner. Upon delivery he spent a great deal of time explaining the various functions of the car, aided by providing us with videos of certain aspects of the sound and navigation controls. In all our years I dont think we have been this happy with our representative as much as we were with Mr Salierno and with Crown Eurocars. Chuck and Debbie Caranna More
by Columbuswoodman
Employees Worked With
October 21, 2019
Thanks for your help Melisa Greenberg ! Melisa has been my longtime sales go to person and also my friend. I have purchased multiple cars from her. Always helpful and there for me. I r Melisa has been my longtime sales go to person and also my friend. I have purchased multiple cars from her. Always helpful and there for me. I refer many customers her way who have also purchased. Thanks as always Melisa for alerting me to new deals! More
by Kevin
Employees Worked With
Melisa Greenberg
October 19, 2019
Great Experience. Salesman Was Excellent Youssoupha Mbao was excellent. He was extremely helpful and patient. I would highly recommend him and Crown Eurocars. We live on the East side of Colu Youssoupha Mbao was excellent. He was extremely helpful and patient. I would highly recommend him and Crown Eurocars. We live on the East side of Columbus, but after our experience at Crown Eurocars we will gladly drive to Dublin for our car buying now. More
by Flip7306
Employees Worked With
Youssoupha Mbao
October 10, 2019
We came in from out of state to purchase a vehicle. We came in from out of state to purchase a vehicle. Frank along with Craig stayed open past their hours to answer all questions and made sure the car We came in from out of state to purchase a vehicle. Frank along with Craig stayed open past their hours to answer all questions and made sure the car was pristine and delivery. It was worth the 400 mile trip. Love our certified car… Thanks guys They also send you instructional videos within an hour incredible More
by Goz3
