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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
January 28, 2020
Melisa Greenberg is the BEST of the best! I switched from the other Mercedes dealership several years ago and couldn’t be happier. Upon first meeting Melisa Greenberg her knowledge and profess I switched from the other Mercedes dealership several years ago and couldn’t be happier. Upon first meeting Melisa Greenberg her knowledge and professionalism was superior to anyone else I have ever dealt with. She continues to build strong relationships and is so easy to work with. My daughter and her husband have followed suit and only deal with Melisa as well. She continues to reach out and stay in touch all throughout the year and now after all these years my daughter and I consider her a friend. Crown Mercedes is very lucky to have someone like her in their business because she would be successful in any profession but it is obvious her passion is not only working at Crown but the relationship that she has built with ALL of her clients!! Thank you Crown for not only having a great brand but having Melisa always available to us. DM More
by DM57
Employees Worked With
Melisa Greenberg
January 28, 2020
Purchased another Mercedes from Crown and our sales consultant Youssoupha Mbao was fantastic. He was knowledgeable, patient and he made learning the functions of the vehicle easy to understand. We enjo consultant Youssoupha Mbao was fantastic. He was knowledgeable, patient and he made learning the functions of the vehicle easy to understand. We enjoyed the experience and highly recommend Crown. More
by Tim
January 27, 2020
Made my New Car experience more of a headache than anything exciting. More training is needed for banks you are working with. Sorry isnt enough. anything exciting. More training is needed for banks you are working with. Sorry isnt enough. More
by Finance Destroyed New Car Experience
Employees Worked With
January 23, 2020
sales review Ken was a pleasure to work with during my first car buying experience by myself. He steered me in all the right directions while explaining the proces Ken was a pleasure to work with during my first car buying experience by myself. He steered me in all the right directions while explaining the process thoroughly. All five stars were definitely earned. Could not thank him enough! More
by mancini3312
Employees Worked With
January 22, 2020
Konstantin Chumak Has been wonderful to work with. He is incredibly knowledgeable and patient. Starting with their current inventory, potential dealer trades, and inevitably building and special ordering a incredibly knowledgeable and patient. Starting with their current inventory, potential dealer trades, and inevitably building and special ordering a car! More
by MJB
January 21, 2020
In the different areas that involve the purchase contract of the vehicle, there was always very good attention and service mainly the attention of our advisor Mr. Ken Stuart. Thank you very much!!! of the vehicle, there was always very good attention and service mainly the attention of our advisor Mr. Ken Stuart. Thank you very much!!! More
by Monica
Employees Worked With
January 16, 2020
Jeremy, thank you for going above and beyond. He made the buying experience fantastic. He went over all the vehicle features. Thank you again I am sure we will be back soon. buying experience fantastic. He went over all the vehicle features. Thank you again I am sure we will be back soon. More
by Steve
Employees Worked With
Jeremy Ellis
January 16, 2020
Absolutely wonderful Melisa Greenberg made the car buying experience a breeze, from test drive through to final paperwork and delivery! She went above and beyond to answe Melisa Greenberg made the car buying experience a breeze, from test drive through to final paperwork and delivery! She went above and beyond to answer any questions and make me feel at home. Highly recommended. More
by JessMurphy
Employees Worked With
Melisa Greenberg, Richard Renner
January 11, 2020
Mr.Revard is great at his job and very kind. He makes the car buying experience so effortless and seem less. Enjoy coming here and working with him. car buying experience so effortless and seem less. Enjoy coming here and working with him. More
by Mazhar
Employees Worked With
Stephen Revard
January 09, 2020
Another experience with Stephen Revard of Crown Mercedes I came back to Crown Mercedes to trade the pre-owned that I had purchased years before in and start my journey into leasing. Stephen made this transit I came back to Crown Mercedes to trade the pre-owned that I had purchased years before in and start my journey into leasing. Stephen made this transition as smooth and enjoyable as he did when I had originally came in years back for my first purchase. The honesty and enthusiasm he has is palpable, and I wouldn't want to work with any other sales rep. Thanks again! More
by Michael Verlie
Employees Worked With
Stephen Revard
