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Crown Mercedes-Benz Dublin
Dublin, OH
2,218 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,218 reviews
August 25, 2022
I’d like to recommend Dave Kohler as my favorite to take care of my GLE 53 for each time service, he’s very professional and high efficiency, I really trust him. care of my GLE 53 for each time service, he’s very professional and high efficiency, I really trust him. More
by Pengyu Ji
Employees Worked With
Helpful August 24, 2022
Professional and respectful experience. Everyone was very helpful and knowledgeable. Colin my sales associate was super to work with as was Bill in finance. Everyone was very helpful and knowledgeable. Colin my sales associate was super to work with as was Bill in finance. More
by greg.fagan
August 24, 2022
Ken Stuart was the best. Very professional and informative. He went over and above for me. I had to trust him for this purchase and he did not disappoint. It was well worth Very professional and informative. He went over and above for me. I had to trust him for this purchase and he did not disappoint. It was well worth the drive. I am very happy with the whole experience. I have been to 3 other dealerships and none made me feel comfortable enough to purchase from them. Thank you Mr. Stuart! More
by kmbovitz
August 23, 2022
My service advisor David Kohler Professional Friendly Treated like Family Very knowledgeable Of all questions I every have. Treated like Family Very knowledgeable Of all questions I every have. More
by Dave Thomas
Employees Worked With
August 20, 2022
Great service department - always have had a great experience with the team and they always explain what needs done and ask if you want to fix. Very friendly and knowledgeable as well! experience with the team and they always explain what needs done and ask if you want to fix. Very friendly and knowledgeable as well! More
by FreddyO
Employees Worked With
August 14, 2022
Appointment set on timely basis. Intake was short. Work done on time as promised. Pick up smooth. Great uneventual, easy service. Hope all dealers could execute repairs like Crown. Intake was short. Work done on time as promised. Pick up smooth. Great uneventual, easy service. Hope all dealers could execute repairs like Crown. More
by Rids13
Employees Worked With
August 13, 2022
B.Moser my service advisor was very helpful and patience. I’m happy and pleased with my service I’m happy and pleased with my service More
by thinkherbal
Employees Worked With
August 11, 2022
This is our second Mercedes purchased with Crown. There is reason that we went back and we received the same exceptional service. We worked with Bret Donaldson and he was FANTASTIC! He is very know There is reason that we went back and we received the same exceptional service. We worked with Bret Donaldson and he was FANTASTIC! He is very knowledgeable and took great care of us. More
by apatel
August 10, 2022
Given the current high price of cars, I wasn’t hoping to make a purchase when I entered the dealership on Saturday morning. However, the staff listened to my needs and did great effort to ensure that they p make a purchase when I entered the dealership on Saturday morning. However, the staff listened to my needs and did great effort to ensure that they present an option to me that I could not say no to. Thanks a lot for the smartness of sales team as well as management representatives to make a deal with a customer who was at best there for window shopping! More
by Naveen
Employees Worked With
Other Employees :
Melisa Greenberg, CJ Sexton, Youssoupha Mbao
August 09, 2022
Youssoupha Mbao was a pleasure to work with. He provided all the information I needed to feel comfortable buying the 2019 C 300. He went above and beyond my expectation, going out of his way t He provided all the information I needed to feel comfortable buying the 2019 C 300. He went above and beyond my expectation, going out of his way to accommodate and answer any question or concern. More
by mlinville1
