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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
April 25, 2020
Ken Stuart is a true professional who cares about his clients and represents your Company exceedingly well. I buy Mercedes because of him. Well done! clients and represents your Company exceedingly well. I buy Mercedes because of him. Well done! More
by Francie Henry
April 23, 2020
Mark Vukovic new car sales manager & Melissa Greenberg Most pleasant personality Incredibly knowledgeable very patient Customer satisfaction high priority Very reliable Highly recommended with Most pleasant personality Incredibly knowledgeable very patient Customer satisfaction high priority Very reliable Highly recommended without any hesitations More
by kumar
April 22, 2020
Perfect! This is a class act operation. The entire process from initial outreach to the final transaction was handled professionaly. I was impressed with the communication levels, no pressu The entire process from initial outreach to the final transaction was handled professionaly. I was impressed with the communication levels, no pressure sales and honesty exhibited. Ken was incredible to work with. He was efficient, on top of all of my questions and worked hard for me. I felt that I was working with a long time friend. He listened, paid attention to my needs and his knowledge was incredible. More
by mschoffner
April 15, 2020
Professional and helpful I called Crown Motor Cars to inquire about my interest in a Mercedes Benz. My call was answered by Jeremy Ellis who told me that I could visit the ne I called Crown Motor Cars to inquire about my interest in a Mercedes Benz. My call was answered by Jeremy Ellis who told me that I could visit the next day but that Melisa Greenberg would assist me because he had the day off. When I arrived on March 9, 2020, Melisa was very professional in her appearance and attitude. She was very helpful in explaining the features of the Mercedes in which I was interested. Also, she suggested that I drive the car to make certain that it would be satisfactory. Subsequently, I met with Craig Brooks, finance manager, to review my options. I returned on March 15, 2020, to finalize the purchase with Craig. Melisa Greenberg told me that my Mercedes had been cleaned and sanitized due to Covid-19 precautions. She gave me a few more suggestions and gave me the keys. My experience was more than satisfactory and I recommend Crown Motors to others who desire to purchase a Mercedes-Benz More
by ghh
April 15, 2020
Ken is a high quality person who does an exceptional job both for Crown and Mercedes. He is a great listener, knows the details and has exceptional follow up. Ken is the primary reason I came back to purch both for Crown and Mercedes. He is a great listener, knows the details and has exceptional follow up. Ken is the primary reason I came back to purchase another Mercedes (#15). More
by Benz addict
April 14, 2020
Great Experience-Very Satisfied My wife and I were impressed with all the luxury touches and class the dealership provided, but most especially Cory made our car purchase and trade f My wife and I were impressed with all the luxury touches and class the dealership provided, but most especially Cory made our car purchase and trade fantastic. He is very informed for a newer associate but doesn't hesitate to get a clearer answer immediately if necessary (I am a very detailed person and ask a lot of questions). He is low pressure and came across as only caring about finding the right car for us. He is very genuine and was always available and responsive, even after hours knowing that my work schedule limited my time. He is what I expect in 2020 for a great car buying experience. More
by knighthawk
April 11, 2020
My experience with Crown cars was amazing. Salesman was very knowledgeable and pleasant to work with. I will send my friends there and I will buy from them again... very knowledgeable and pleasant to work with. I will send my friends there and I will buy from them again... More
by thirdbase_pinthouse
April 11, 2020
Wonderful Stephen Revard was wonderful to work with at Crown Mercedes. He was very thorough and spent a lot of time with me. He showed me how everything worke Stephen Revard was wonderful to work with at Crown Mercedes. He was very thorough and spent a lot of time with me. He showed me how everything worked in my new car, as this was my first Mercedes. More
by Jamie
Employees Worked With
Stephen Revard
April 07, 2020
Ken Stuart is like family........ We have purchased and leased a number of our vehicles from Crown Mercedes and Ken Stuart has helped us with every vehicle. I know I am not an easy cli We have purchased and leased a number of our vehicles from Crown Mercedes and Ken Stuart has helped us with every vehicle. I know I am not an easy client, however, Ken is always patient and I always feel like he has my and our family's best interest at all times. That is very rare to find. Also, the team at Crown is tremendous and wanted to give a shout out to Shen Saguisi in Service. Will definitely be back again. More
by esk
March 30, 2020
Can't Say Enough About Stephen! After 7 leases and now a purchase, we continue being very happy with Crown Eurocars of Dublin and especially Stephen Revard who has always been our sa After 7 leases and now a purchase, we continue being very happy with Crown Eurocars of Dublin and especially Stephen Revard who has always been our salesman. He delivers great personal attention to every detail. We'll be back to see Stephen again in a few years. Thanks for everything. More
by drd
Employees Worked With
Stephen Revard
