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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
June 26, 2020
Jeremy was very kind and willing to find a car to my liking. He found the one I wanted at a port and had it delivered to me. Anytime I had any questions, he would quickly reply back. I love my car very liking. He found the one I wanted at a port and had it delivered to me. Anytime I had any questions, he would quickly reply back. I love my car very much and appreciate everything Jeremy has helped me with. More
by Chiao Chung
Employees Worked With
Jeremy Ellis
June 24, 2020
Todd Johnson does an excellent job in managing my cars. Now that I own 3 Mercedes, he helps me manage the maintenance on each. He focuses on delivering the quality that I would expect from a Mercedes dea Now that I own 3 Mercedes, he helps me manage the maintenance on each. He focuses on delivering the quality that I would expect from a Mercedes dealership and service department. More
by Michael Petrecca
Employees Worked With
June 20, 2020
I just purchased MBZ S550 from Crown Eurocars and Stephen Revard was extremely helpful Everyone at dealership was very friendly and professional. I highly recommend Stephen Reward at Crown Eurocars of Dubli Revard was extremely helpful Everyone at dealership was very friendly and professional. I highly recommend Stephen Reward at Crown Eurocars of Dublin More
by Zohaib Naqvi
June 20, 2020
Courtesy, efficiency, experience, attention to details. I'd like to give my compliments to the Service Department at Crown, and particularly to Todd Johnson, who is, as usual, highly professional, knowledge I'd like to give my compliments to the Service Department at Crown, and particularly to Todd Johnson, who is, as usual, highly professional, knowledgeable and helpful in treating me as a customer. Friendly and courteous, Todd provides comforting atmosphere every time my car needs service, is always ready to go an extra mile in arranging things to my satisfaction and suggesting the best and effective ways of car maintenance. More
by Leo Liderman
Employees Worked With
June 10, 2020
Extremely professional salesman, very honest and transparent. There was no attempt to pressure me into buying the car I was looking at. Crown Eurocars of Dublin made my first car buying experience a transparent. There was no attempt to pressure me into buying the car I was looking at. Crown Eurocars of Dublin made my first car buying experience a very very pleasant one! I would highly recommend this dealership to anyone looking to buy a car! More
by Dylan
June 08, 2020
Made a recall appointment 4 weeks ahead of time. Took the day off work and drove 1.5 hours to drop car off. 2 hours later I'm notified they didn't order all the parts and they need my car for 4 more days. Th day off work and drove 1.5 hours to drop car off. 2 hours later I'm notified they didn't order all the parts and they need my car for 4 more days. They had my Vin number and the recall info to order parts for 4 weeks and couldn't get it done. I couldn't leave my car for 4 more days 1.5 hours from home. The entire time I was dealing with the service manager who obviously has no idea how to run a service department. I will never step foot in crown again. WASTE OF TIME AND MONEY! More
by Quick63
Employees Worked With
June 07, 2020
Always do requested service plus anticipate any issues These guys always do exactly what is asked, always recommend what may be needed in the near future, and always check with MBUSA for updates. These guys always do exactly what is asked, always recommend what may be needed in the near future, and always check with MBUSA for updates. More
by dschirtzinger
June 02, 2020
I came in to the dealership after initially being poached by Easton Mercedes. I decided to go with Crown because Bill was able to provid more value add ons for the model I was looking for at the same price.. by Easton Mercedes. I decided to go with Crown because Bill was able to provid more value add ons for the model I was looking for at the same price... The buying experience was pleasant, Bill was very knowledgeable and very accommodating. More
by Syed
Employees Worked With
June 01, 2020
Crown Mercedes The dealership is conveniently located . They provided a comfortable environment during the COVID crisis. Excellent overall experience. Thank you, B The dealership is conveniently located . They provided a comfortable environment during the COVID crisis. Excellent overall experience. Thank you, Bill Stevenson! Will certainly recommend him to others. More
by riprepulski
Employees Worked With
June 01, 2020
This is my 5th lease at Crown Mercedes, Ken Stuart has worked with me on each one. He is phenomenal and a pleasure to work with. He was able to work with me on my budget and help find a vehicle that met worked with me on each one. He is phenomenal and a pleasure to work with. He was able to work with me on my budget and help find a vehicle that met my needs. I appreciate his outstanding professionalism I look forward to working with him again! More
by MLogo
Employees Worked With
