Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,223 reviews
July 22, 2020
Ken Stuart is a Great Salesman I have bought Mercedes Benz cars from Crown Mercedes since 1992 and have bought 6 Mercedes from Ken Stuart in thelast ten years. He has always found I have bought Mercedes Benz cars from Crown Mercedes since 1992 and have bought 6 Mercedes from Ken Stuart in thelast ten years. He has always found the exact vehicle to fit my needs and is always available when I have a question. More
by PBrown6851
July 16, 2020
I had a great experience with crown Mercedes. The salespeople were phenomenal. The vehicle that I purchased I saw it like almost the first day that it arrived. And it had a sticker on it saying not t salespeople were phenomenal. The vehicle that I purchased I saw it like almost the first day that it arrived. And it had a sticker on it saying not to be sold until it was inspected. I went online that night and purchased it through your new fast buy. And I am happy with the vehicle I'm happy with the follow-up I received and everyone was great. More
by johntolesjr
July 14, 2020
Working with MelisaGreenberg is a joy! This dealership has always been terrific to work with. Melisa makes sit easy and provides service like no other. I am fortunate to have met her many c This dealership has always been terrific to work with. Melisa makes sit easy and provides service like no other. I am fortunate to have met her many cars ago. More
by Barbara B
Employees Worked With
Melisa Greenberg
July 13, 2020
My experience at the dealership in Dublin was great. I saw a vehicle I liked online and reached out to schedule some time to go check it out. Ken was very helpful setting up a time for me to drive the car saw a vehicle I liked online and reached out to schedule some time to go check it out. Ken was very helpful setting up a time for me to drive the car, and when I showed up he had everything prepared. There was clear communication throughout the whole process, and I appreciate all of the work that went into getting me the vehicle. More
by rk26
July 07, 2020
Help during COVID-19 Dave Kohler was fantastic. He understood the need to get my car in quickly, and was also more than willing to help me stay safe during this pandemic. Dave Kohler was fantastic. He understood the need to get my car in quickly, and was also more than willing to help me stay safe during this pandemic. It's wonderful to have that personal connection. More
by SOWagner
July 02, 2020
Konstantin Chumak has been my go to salesperson at Crown Mercedes since I moved to Dublin in 2007. I have leased several Mercedes over the years and I will only work with Konstantin. He provides extraordi Mercedes since I moved to Dublin in 2007. I have leased several Mercedes over the years and I will only work with Konstantin. He provides extraordinary care to his customers which is difficult to find. If I am at Crown waiting for a car wash he will always say hello and ask about my job and my family. He will listen to your needs and I have learned to trust his recommendations over the years. He has never steered me in the wrong direction. I just leased another Mercedes and because I am loyal customer I could not have asked for a better deal. More
by Kathy
July 02, 2020
Service I had a repair done on my new GT. The problem was not Mercedes fault but it was a fault of a third party installer. This was a very detailed repair an I had a repair done on my new GT. The problem was not Mercedes fault but it was a fault of a third party installer. This was a very detailed repair and they did a great Job. Brain Tassinari was awesome and I am not an easy costumer to deal with when I am mad. Brain was super and kept me informed. More
by carlthoward
Employees Worked With
July 01, 2020
My husband and I purchased a Lincoln Navigator Black Label and it is beautiful. Youssoupha Mbao was so kind and good sales person, I know if we ever purchase another vehicle we will return. Everything Label and it is beautiful. Youssoupha Mbao was so kind and good sales person, I know if we ever purchase another vehicle we will return. Everything about our sale was so smooth and easy Thank you so much. More
by welshe_5
Employees Worked With
CJ Sexton, Youssoupha Mbao
June 29, 2020
This is our 2nd car we have purchased from Ken Stuart at Crown Mercedes.. Ken made everything so seamless and is a pleasure to work with ! What keeps us coming back ! Crown Mercedes.. Ken made everything so seamless and is a pleasure to work with ! What keeps us coming back ! More
by TLeasure
Employees Worked With
June 27, 2020
Just purchased a new C43, Stephen Revard helped the whole way with finding the exact car I wanted, making a dealer trade, & getting the car here in a timely manner. I would definitely recommend anyone lookin way with finding the exact car I wanted, making a dealer trade, & getting the car here in a timely manner. I would definitely recommend anyone looking for a Mercedes to go to Crown & work with Stephen Revard. More
by jpmoore
Employees Worked With
Stephen Revard
