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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
September 30, 2020
Michael is great! Dealing with service can be stressful and unpleasant but Michael has made the experiance enjoyable. He is always professional and goes out of his way to make me feel like a great custome and unpleasant but Michael has made the experiance enjoyable. He is always professional and goes out of his way to make me feel like a great customer. More
by JamesAMG
Employees Worked With
September 30, 2020
I would like to Thank Ken Stuart & Bill Stevenson for giving me exceptional service. From trade in to purchasing my 2020 Mercedes Benz A AMG 35 everything was fantastic. Drove over hour to the Crown d giving me exceptional service. From trade in to purchasing my 2020 Mercedes Benz A AMG 35 everything was fantastic. Drove over hour to the Crown dealership to purchase this vehicle and it was well worth it. I highly recommend Kenneth & Bill. Love the car and when I am in the market for something new I will return. Thank you again ! Marianne 9/30/20 More
by Marianne
September 29, 2020
This is what customer service is all about. This man spent several hours at my home with paperwork that needed to be signed by my wife. She is working from home and there are few windows in which she ha spent several hours at my home with paperwork that needed to be signed by my wife. She is working from home and there are few windows in which she has time to do anything else. He obviously understands that this isn't the first vehicle we purchased from Crown and certainly not the last. Sales and customer service are hard to find these days and he embodies the best of both. More
by palbanese_55
Employees Worked With
September 28, 2020
We just bought a 2020 Mercedes GLCe350 Hybrid from Crown Eurocars. I contacted Crown because they are part of the Costco auto purchase program, and talked to Steven Revard about the car we wanted. For bac Eurocars. I contacted Crown because they are part of the Costco auto purchase program, and talked to Steven Revard about the car we wanted. For background, we live in Cincinnati and Crown is in Columbus OH, about 100 miles north of us. Steven was very willing to check all over US East for our car, and found 2 GLC hybrids which had all the accessories that we wanted. We worked with him on the phone, and he arranged for the car to be trucked from Massachusetts to Columbus. The car was in the Crown dealership in 4 days, and we picked it up the day after it arrived. Stephen is very professional and responsive, and took all the time needed both over the phone and at the dealership. He followed up quickly with information etc and kept us informed promptly. It was a pleasure working with him, and the Costco auto purchase made the whole process quick and stress free -- and at a very good price! My wife and I were very lucky to have Stephen as our sales associate. I strongly recommend him without reservation. Tony 9/28/2020 More
by thepaces
September 26, 2020
Bryan Moser was great to work with! He was very attentive and completed things in a timely and efficient manner. He explained things thoroughly and was easy to communicate with, which to me is number one. I and completed things in a timely and efficient manner. He explained things thoroughly and was easy to communicate with, which to me is number one. If you get a choice of who to work with at Crown, Bryan would be a great choice! More
by Mike
Employees Worked With
September 26, 2020
With expert help and guidance from Stephen Revard I placed an order for my new Mercedes-Benz GLS. I recommend him very highly, his knowledge and experience made all the difference. placed an order for my new Mercedes-Benz GLS. I recommend him very highly, his knowledge and experience made all the difference. More
by Karma Car
Employees Worked With
Stephen Revard
September 18, 2020
The best experience I have had at a car dealership in my entire life. Top notch service from beginning to end - sales staff, Bill and CJ and finance manager, Craig. Highly recommend! entire life. Top notch service from beginning to end - sales staff, Bill and CJ and finance manager, Craig. Highly recommend! More
by wearlybird
September 15, 2020
Konstantin was great to work with! Very happy with my purchase and the service he provided. Would highly recommend him to my family and friends. purchase and the service he provided. Would highly recommend him to my family and friends. More
by Elena
Employees Worked With
September 13, 2020
Cory did an exceptional job of communicating and helping me find the car I needed. Even though I did not go through his dealership I was left with the impression that if I needed tro buy a car again soon I me find the car I needed. Even though I did not go through his dealership I was left with the impression that if I needed tro buy a car again soon I would return to Cory at Crown Dublin. Thanks Cory. More
by jcolin0617
Employees Worked With
Cory Gasparro
September 12, 2020
Ken Stuart was awesome and so friendly! He worked hard to secure my car, was extremely knowledgeable and provided outstanding customer service. A pleasant experience! Thanks Ken! secure my car, was extremely knowledgeable and provided outstanding customer service. A pleasant experience! Thanks Ken! More
by AnnieV
Employees Worked With
