Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,223 reviews
October 14, 2020
Todd Johnson is my Service Adviser at Crown Eurocars. He does a great job of getting me in and out in a timely manner. His information was spot on and helps me to make decisions on what areas to address an does a great job of getting me in and out in a timely manner. His information was spot on and helps me to make decisions on what areas to address and what can be dealt with later. More
by Scott, In Dublin
Employees Worked With
Todd Johnson
October 13, 2020
Michael Lyons was awesome. He was the best of the best!! All service was swiftly done and in best manner possible. I am very satisfied. All service was swiftly done and in best manner possible. I am very satisfied. More
by Dana Abdou
Employees Worked With
October 13, 2020
Cory and Konstantin did a great job helping me throughout my process of purchasing my E 350. They even took pictures of my car after it was detailed and sent them to me before it rained. Very thoughtful! my process of purchasing my E 350. They even took pictures of my car after it was detailed and sent them to me before it rained. Very thoughtful! More
by Stephanie Evans
October 10, 2020
Ken Stuart did an excellent job in selling me my Mercedes! He also showed me in detail how to work all the buttons ! Highly recommend ken and his team! Mercedes! He also showed me in detail how to work all the buttons ! Highly recommend ken and his team! More
by Christine Grace
October 08, 2020
Very pleased with the kindness & friendliness they showed my daughter when we went in the other day to get a 2018 GLA. The entire team was great!! Took time to explain things to her and stayed late to get he my daughter when we went in the other day to get a 2018 GLA. The entire team was great!! Took time to explain things to her and stayed late to get her in the new vehicle and get it ready. More
by Don.harter
October 08, 2020
Crown Eurocars of Dublin has provided the high level of service that you would expect and my service representative Todd Johnson exceeds expectation each and every time I take my car in for service. I high service that you would expect and my service representative Todd Johnson exceeds expectation each and every time I take my car in for service. I highly recommend them. More
by adams6015
Employees Worked With
Todd Johnson
October 08, 2020
I bought my first Mercedes from Crown back in 2012 and have been going back ever since. Almost a year ago, I turned in my GL 300 for the new E Class 450 convertible and it has been great! I never thought have been going back ever since. Almost a year ago, I turned in my GL 300 for the new E Class 450 convertible and it has been great! I never thought I would have the top down as much as I have! And every time I go in, I am treated with care by CJ Sexton. CJ was there when I bought my first Mercedes and has been there every time I return. Thanks, CJ for making me feel like the most important customer and see you down the road when I am ready for my next ride! More
by melack
Employees Worked With
CJ Sexton
October 08, 2020
CJ Sexton has done it again! My Mom is now soon going to be getting a G550 from CJ! Her dream car! It’s been fun watching CJ grow and follow him through his career. He started out selling us cars at Crown M be getting a G550 from CJ! Her dream car! It’s been fun watching CJ grow and follow him through his career. He started out selling us cars at Crown Mercedes in 2012 and we continue to purchase and send him friends and family. What’s great is even now that he’s the Sales Manager he still responds to us with any sale or service issue almost immediately. This is just another reason we choose him especially considering from our town to Dublin Ohio it takes us 3.5 hours! You also know CJ loves his job and Crown and it shows considering for years My Mom and I have tried recruiting him to come work for our company back in West Virginia selling homes and commercial real estate! Thanks again CJ and the team at Crown. We’re proud to call you our friend. More
by 10spro64
Employees Worked With
CJ Sexton
October 03, 2020
Ken Stuart has sold our family many cars. He has never wavered in his commitment to provide outstanding service. With the CoVid pandemic, there has been a shortage of inventory. Ken was diligent in sear wavered in his commitment to provide outstanding service. With the CoVid pandemic, there has been a shortage of inventory. Ken was diligent in searching through the Mercedes network to find a new car that I would like. I truly appreciate this extra effort to find me the 2020 CLS I wanted. More
by Benzzzz18
Employees Worked With
October 02, 2020
Thanks to Tim Tassell & the rest of the other team members in finance for the exceptional service they provided.. I'll definitely recommend them anytime members in finance for the exceptional service they provided.. I'll definitely recommend them anytime More
by f.thollie
