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Crown Mercedes-Benz Dublin

Dublin, OH

4.9
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,223 reviews

November 30, 2020

Stephen Revard has been our salesman for years. He always goes over and above to make our leasing experience pleasant. He knows everything about Mercedes! More

by VickiHPotts
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Revard
Dec 03, 2020 -

Crown Mercedes-Benz Dublin responded

Vicki, We are so appreciative of your continued business, and we are proud to know that Stephen has earned your confidence! We congratulate you on your new vehicle- on behalf of him and the entire team, and we hope to continue serving you and your automotive needs for years to come!

November 27, 2020

Dave Kohler is always on top of his game. He is profession, personable, gets me in and out promptly, and best of all, I trust the guidance he provides on how to keep our Benzs maintained well. Dav More

by Tim Rini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Crown Mercedes-Benz Dublin responded

Tim, Thank you for leaving Dave this wonderful review! We are happy to hear that he always takes great care of you, and that your recent experience working with him did not disappoint! He will be honored to know how confident you are in his efforts, and we look forward to continuing to provide you with the same top-quality service in the years to come!

November 24, 2020

Mellisa has demonstrated what 6 stars customer service will be. it is a “wow” experience, she literally transform & enhance entire sales process . She make me feel that I m the VIP client. I can feel that More

by Miyuki Lin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ is awesome too , Melisa Greenberg
Dec 03, 2020 -

Crown Mercedes-Benz Dublin responded

Miyuki, Thank you for leaving Melisa this wonderful review! She will be honored by your very kind words and to know how greatly you valued her assistance! We congratulate you on your new vehicle- on behalf of her and the entire team. Please let us know if there is ever anything more that she or the team may help you with in the future!

November 19, 2020

Ken Stuart and Craig Brooks were superb in my quest for my new vehicle. Ken worked for months to get make me comfortable with my choice. He keep checking in with me until I was ready, then made sure I was More

by Dt8259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

CJ and Youssoupha did an amazing job of taking care of my Husband and I as we purchased a new vehicle. They were instrumental in helping us obtain the vehicle we wanted. They were very friendly, hardworkin More

by amberhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Sexton, Youssoupha Mbao
Nov 05, 2020 -

Crown Mercedes-Benz Dublin responded

Amber, Congratulations to you and your husband on your new vehicle! We are overjoyed that our team could be of assistance to you and get you into a vehicle that you love! We thank you for taking the time to share this wonderful review, and we wish you the safest of travels until we meet again!

November 04, 2020

`Over the past years I have had the pleasure of having Ken Stuart work with me in purchasing a number of Mercedes. I just purchased a new 21 GLE350 with Ken's assistance and as always he was outstandin More

by beltonlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to share this excellent review! We are so appreciative of your continued business, and we are thrilled that Kenneth could provide you with an exceptional experience once again! We congratulate you on your new Mercedes-Benz- on behalf of him and the entire team, and we look forward to continue serving you and your automotive needs in the years to come!

November 01, 2020

I really appreciated Jeremy Ellis and all the efforts he went to, to ensure I had the best experience possible. He knew exactly what vehicles I would be interested in, and created an easy and stress-free en More

by Smconvery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
Nov 05, 2020 -

Crown Mercedes-Benz Dublin responded

Sarah, Thank you for taking the time to leave Jeremy this wonderful review! Your satisfaction means so much to us, and we are thrilled that he could make your visit an all-around success! We congratulate you on your new vehicle- on behalf of him and the entire team, and we wish you the safest of travels until we meet again!

October 21, 2020

Konstantin was very personable and helpful. He went above and beyond to make sure I was taken care of and was very nice. When you go to Benz ask for him to help you ! More

by rashi1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Konstantin Chumak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Crown Mercedes-Benz Dublin responded

Thank you for leaving Konstantin this excellent review! We are delighted to know that he took great care of you and provided you with the quality assistance that you so much deserve! We congratulate you on your new vehicle- on behalf of him and the entire team, and we hope to hear from you again when the time comes for your first service!

October 17, 2020

We purchased a new GLE350 and had an issue with a warning light coming on while on a trip. We took the car to Crown and Cory got up and met us, called us by name (after not seeing us since early August) and More

by rbaxter2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cory Gasparro
Oct 21, 2020 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to share this positive review! We are so glad that our team could put you at ease and get your automotive concerns efficiently resolved. We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns!

October 15, 2020

Bryan Moser kept me informed and the work was completed a little better from the time I expected it to be finished. Bryan was good to work with on this service. More

by F350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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