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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
March 31, 2021
Great dealership for anything Mercedes Benz. They have a great service department. Do yourself a favor and ask for Mr. Stephen Revard. He has a vast knowledge of the products and is always willing to go the great service department. Do yourself a favor and ask for Mr. Stephen Revard. He has a vast knowledge of the products and is always willing to go the extra step. More
by buckeyecrazyone
Employees Worked With
Stephen Revard
March 30, 2021
Michael Lyons is my service writer. He is nice, polite and always takes the time to explain in detail services needed and preformed. Both of my cars receive excellent care from Michael. Brenda and always takes the time to explain in detail services needed and preformed. Both of my cars receive excellent care from Michael. Brenda More
by beststasko
Employees Worked With
March 30, 2021
Michael Lyons has been my service manager for years and he always does a great job. I trust Michael and Crown Mercedes to always do a great job!!! Thank you! he always does a great job. I trust Michael and Crown Mercedes to always do a great job!!! Thank you! More
by JamesAMG
Employees Worked With
March 29, 2021
Bryan in Service was incredibly professional and gave me options to meet my needs! He kept in touch with me throughout the process and made it easy. Definitely recommend this dealership. options to meet my needs! He kept in touch with me throughout the process and made it easy. Definitely recommend this dealership. More
by CCQ
Employees Worked With
March 29, 2021
Dave Kohler always communicates well via e-mail and phone. Excellent service! I would visit again and appreciate the time they take with my vehicle phone. Excellent service! I would visit again and appreciate the time they take with my vehicle More
by G63
Employees Worked With
March 27, 2021
Cory Gasparro was so helpful in the buying process of my used car. The main thing about Cory was he was very honest about the whole process. Thanks Cory for selling me a great car! used car. The main thing about Cory was he was very honest about the whole process. Thanks Cory for selling me a great car! More
by JenMow73
Employees Worked With
Cory Gasparro
March 25, 2021
Konstantin Chumak has worked with me on our past 3 new vehicles; this most recent experience was no exception to the superior service I have come to expect from him. The car he located for me is a perfec vehicles; this most recent experience was no exception to the superior service I have come to expect from him. The car he located for me is a perfect fit for my family, and I couldn't be happier with it. Konstantin is always efficient and helpful, and I look forward to working with him again in the future when we are ready for new Mercedes number 4! More
by AGHuff
March 24, 2021
Stephen and CJ did an outstanding job of finding the exact car that I was searching for. They went above and beyond in helping me locate and purchase my 2021 E350 with a substantial list of options I wa exact car that I was searching for. They went above and beyond in helping me locate and purchase my 2021 E350 with a substantial list of options I wanted on this vehicle. I have purchased several vehicles from Crown over the years and this most recent one made me realize why. I look forward to many more new vehicle purchases with Stephen, CJ and Crown. More
by B Bumgarner
Employees Worked With
Other Employees :
Stephen Revard, CJ Sexton
March 24, 2021
Bill Stevenson went above and beyond to get my new vehicle delivered quickly. I brought in my vehicle for service and fell in love with the loaner car and decided to buy it. He had his folks come in e vehicle delivered quickly. I brought in my vehicle for service and fell in love with the loaner car and decided to buy it. He had his folks come in early to detail and inspect the vehicle so that I could take delivery sooner. I enjoyed working with Bill, he was very timely in communicating any status updates and making my purchase enjoyable. More
by GotoKelly
March 04, 2021
Ken Stuart was great. He made the buying process easy and took care of everything we needed. By the time we made our decision to buy, the car was ready to drive out the door and the process was smooth. Thank took care of everything we needed. By the time we made our decision to buy, the car was ready to drive out the door and the process was smooth. Thanks Ken! More
by kob30
