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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
April 11, 2021
I just bought my 2018 Mercedes E300 from Crown Eurocars of Dublin and it's a great experience. I worked with both Steven Revard and Bill Stevenson, both are very trust worthy, very knowledgeable and patien of Dublin and it's a great experience. I worked with both Steven Revard and Bill Stevenson, both are very trust worthy, very knowledgeable and patient, no hard sale techniques, rather listen to what you need and recommend the best that fits you. Cars are reasonably priced as well. I would recommend both Steven/Bill and Crown Mercedes for potential Mercedes buyers! - Steve. More
by SteveS
April 10, 2021
Tony was great, he was patient and followed up when he said he would. He made my experience seamless and I happy with my purchase said he would. He made my experience seamless and I happy with my purchase More
by emcshan
April 09, 2021
We took delivery today of a 2016 Honda Pilot AWD w/ touring trim at Crown Eurocars of Dublin (OH). Kenneth Stuart was our sales associate throughout the sales, contract and delivery process. Ken went touring trim at Crown Eurocars of Dublin (OH). Kenneth Stuart was our sales associate throughout the sales, contract and delivery process. Ken went above and beyond to ensure our satisfaction by following the vehicle through detailing and by requesting additional cosmetic repairs and conditioning that we did not ask for. Our experience with Ken and this dealership was like no other in our 34 years of buying new or pre-owned vehicles. The likelihood that we would be repeat customers as well as refer other family and friends is extremely high. Thank you, Ken. More
by V A Blaeser
April 08, 2021
What an outstanding Service from Tim!! We are really happy and you will be highly recommended to my friends and family. Thank you and looking forward to my next purchase. happy and you will be highly recommended to my friends and family. Thank you and looking forward to my next purchase. More
by mksharma511
April 07, 2021
Thanks so much to Youssoupha! He helped me purchase my car and answered all my questions. Really appreciate having someone help that I felt was trustworthy. car and answered all my questions. Really appreciate having someone help that I felt was trustworthy. More
by Marlyscuzzocrea
April 07, 2021
I really love working with Bryan Moser. He is professional, knowledgeable, kind and communicative. If he doesn't have an answer to a question, he readily investigates it. I really appreciate work professional, knowledgeable, kind and communicative. If he doesn't have an answer to a question, he readily investigates it. I really appreciate working with him. More
by Tante90
Employees Worked With
April 06, 2021
Stephan and the Crown Mercedes people are and have been very good at communicating, informing and follow up on all 5 of our cars over the years at Crown. He is smart, hardworking and great with follow-up very good at communicating, informing and follow up on all 5 of our cars over the years at Crown. He is smart, hardworking and great with follow-up long after the sale. We have had extensive positive interaction with the Service Department (Pre-paid maintenance), and the Sales Team of Stephan Revard (Salesperson), Craig Brooks (Finance) and C.J. Sexton (Sales Manager). They are all great on communicating, follow-up and personal service. Many Thanks Frank & Debbie L. More
by Frank L.
Employees Worked With
Stephen Revard
April 03, 2021
Cory took the time to help us get the car that we wanted! He was polite, informative and made the whole process nice and easy. Definitely a great experience. He was polite, informative and made the whole process nice and easy. Definitely a great experience. More
by Abdul
Employees Worked With
Cory Gasparro
April 02, 2021
The service department at crown mercedes is so easy to work with. I would highly recommend Shen! Communication is really good. It’s nice to see the same familiar face every time we visit. work with. I would highly recommend Shen! Communication is really good. It’s nice to see the same familiar face every time we visit. More
by Brandyg
Employees Worked With
April 01, 2021
Todd Johnson is the best! He is one of the reasons we continue to buy from Crown. He provides exceptional service. Do not lose him! continue to buy from Crown. He provides exceptional service. Do not lose him! More
by 2griffindeb
Employees Worked With
