Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,223 reviews
April 26, 2021
Melisa Greenberg is a great salesperson. She took care of everything and I didnt have to leave my home. She got me a really sweet finance deal from Mercedes Financial services, the car was already a good of everything and I didnt have to leave my home. She got me a really sweet finance deal from Mercedes Financial services, the car was already a good price with all of the options. Was in very good condition for a 2013 model. Im very happy with the dealership. I bough it online and would do it again. Im sure I will buy another used mercedes truck from them in the future. Thanks Melisa. This is the way all car purchases online should be. It was great I didn't have to leave my home. I paid for delivery of my newer used car and the transport of my trade in, which, by the way they paid me a couple thousand more than almost every other deal would. I took a big hit on the trade in bceause i financed it for 7 years and put the minimum down plus infiniti trucks trade in value is terrible. But they helped me out with what they gave me for the trade in nad the great financing deal. THey saved me literally at least $6K over all the other dealers onthe financing and the Gl550 was already about $3k minimum less than it should be , bc it had all the options. I love the truck. Thanks! More
by benzo
April 24, 2021
My husband and I loved working with Konstantinos. He was fun, easy, and helpful! Great to work with and would highly recommend working with him! fun, easy, and helpful! Great to work with and would highly recommend working with him! More
by daniuswilliams
Employees Worked With
April 23, 2021
I was very impressed with the customer care experience I received from Stephen Revard during my purchase of a 2021 GLC300. His follow up on the many questions I had during and after my purchase was immedia received from Stephen Revard during my purchase of a 2021 GLC300. His follow up on the many questions I had during and after my purchase was immediate and complete. I will definitely refer others and stay with Crown Eurocars and Stephen in all my future purchases. More
by Mo
Employees Worked With
Stephen Revard, Cory Gasparro
April 21, 2021
Michael Lyons was my service mgr. He and his crew were very thorough and took care of the problem I was experiencing. They kept me updated with texts. They even vacuumed and washed my car when they finis very thorough and took care of the problem I was experiencing. They kept me updated with texts. They even vacuumed and washed my car when they finished. Great Service!! More
by jleiter60
Employees Worked With
April 20, 2021
Very easy to deal with. I have bought three cars from them. They never disappoint! Youssoupha is a pleasure to work with. He really knows these cars and does a great job explaining all their features. them. They never disappoint! Youssoupha is a pleasure to work with. He really knows these cars and does a great job explaining all their features. Highly recommend! More
by Brian
Employees Worked With
Youssoupha Mbao
April 20, 2021
Youssoupha Mbao was great. He was very nice and helpful. He kept me informed and made our purchasing process easy. We will definitely be back! He kept me informed and made our purchasing process easy. We will definitely be back! More
by Ericka
Employees Worked With
CJ Sexton, Youssoupha Mbao
April 17, 2021
Todd Johnson has always been a true professional. I have worked with Todd for years and I can always count on him with his expertise, professionalism, and kindness. worked with Todd for years and I can always count on him with his expertise, professionalism, and kindness. More
by Julie Mercker
Employees Worked With
April 15, 2021
Melissa was great and got someone to put the touch up paint on my car! She and Gilberto took the time out to help me! paint on my car! She and Gilberto took the time out to help me! More
by nikthomas82
April 14, 2021
I have had nothing but excellent, speedy service over the past 9 years. Dave Kohler is extremely efficient at his job, kind, caring, friendly, and dependable. I have been leasing cars at this dealership sinc past 9 years. Dave Kohler is extremely efficient at his job, kind, caring, friendly, and dependable. I have been leasing cars at this dealership since 2012 and have always been treated great-everyone is very attentive and helpful. More
by urbgirl
