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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
May 28, 2021
Ken Stuart has always gone above and beyond for us with customer service. A great reason to return and purchase our vehicles at this location repeatedly customer service. A great reason to return and purchase our vehicles at this location repeatedly More
by tonitaylor9356
Employees Worked With
May 25, 2021
I always deal with Mike when it comes to servicing my car and he always makes sure I am well taken care of! He is always professional and understanding! He is the best! -Fatima and he always makes sure I am well taken care of! He is always professional and understanding! He is the best! -Fatima More
by Ftoure12
Employees Worked With
May 25, 2021
Great experience, very thoughtful, very professional, on time, keeps you updated on what’s going with your. Acts on your behalf. Great to work with time, keeps you updated on what’s going with your. Acts on your behalf. Great to work with More
by msaleh_18
Employees Worked With
May 25, 2021
Konstantin Chumak listened to my needs and helped me find the car I was looking to purchase. He was fair and no drama. His portion of the sales process was drama free and pleasurable. the car I was looking to purchase. He was fair and no drama. His portion of the sales process was drama free and pleasurable. More
by rjgrp
Employees Worked With
May 24, 2021
Loved my experience at Crown Mercedes! Youssoupha Mbao was very patient and kind to work with. I would recommend this dealership and Youssoupha Mbao to everyone. was very patient and kind to work with. I would recommend this dealership and Youssoupha Mbao to everyone. More
by msumama77
May 24, 2021
Ken Stuart listened to what I wanted & found it. By far the best car purchase experience I’ve ever had. Highly recommend - a 5 star experience. the best car purchase experience I’ve ever had. Highly recommend - a 5 star experience. More
by PaulaB
May 23, 2021
My husband & I have been working with Crown for over 25 years now & we have been a 2 Crown family for leasing 2 vehicles for many years, too now. Ken Stuart has been my sales agent for many cars now, too & years now & we have been a 2 Crown family for leasing 2 vehicles for many years, too now. Ken Stuart has been my sales agent for many cars now, too & is awesome. I give home a 10 for Customer service & always a pleasure to work with! Linda Winrod More
by Lwinrod1
May 21, 2021
Great dealership & Awesome experience!!We had the best Great dealership & Awesome experience!! We had the best car buying experience ever with Cory Gasparro. He is the greatest asset to this dealership an Great dealership & Awesome experience!! We had the best car buying experience ever with Cory Gasparro. He is the greatest asset to this dealership and he made us feel so comfortable that we bought the car solely based off his ability to make us feel like we were in good hands. More
by harrysuri
Employees Worked With
Cory Gasparro
May 15, 2021
Youssoupha Mbao, this guy helped me to find a car and made our transaction smoothly and also other staff were friendly with excellent customer services. I highly recommend this place for car purchase/lea made our transaction smoothly and also other staff were friendly with excellent customer services. I highly recommend this place for car purchase/lease. More
by Krishna
Employees Worked With
Youssoupha Mbao
May 11, 2021
Repetitious: An event that was just like the event before. The word describes the service of Crown Eurocars and service writer Dave Kohler. Many years of service by Dave are truly repetitious, alway before. The word describes the service of Crown Eurocars and service writer Dave Kohler. Many years of service by Dave are truly repetitious, always courteous, competent, responsive and knowledgeable, I simply drop the car, tell Dave to "give it what it needs" and go on my way. When I pick it up I am always happy with the result. More
by jwallace
Employees Worked With
Dave Kohler
