Crown Mercedes-Benz Dublin
Dublin, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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I am always treated with respect and efficiency. Dave Kohler is a superb rep and I trust his assessments of my car issues. The service department runs very well. A bit disappointed with the time I had Kohler is a superb rep and I trust his assessments of my car issues. The service department runs very well. A bit disappointed with the time I had to wait for the service but I am told the pandemic is a big contributor to that. More
My experience was amazing! I honestly had a lot of anxiety visiting a dealership to get a new car. I’ve heard so many horror stories that I didn’t know what to expect. Right from the moment I walked i anxiety visiting a dealership to get a new car. I’ve heard so many horror stories that I didn’t know what to expect. Right from the moment I walked in I felt acknowledged, important, and appreciated. I was greeted by everyone, I was asked by a few sales reps if I had already been taken care of. I immediately connected with Konstantin and we had great conversation. He was very straight forward and to the point to show me what was available and help me find the best car for me. The customer service was through the roof. Konstantin really put in the work to help me get the car I wanted! He is amazing and so personable. Although the car buying journey can be expectantly long he definitely made it fun and painless. I also enjoyed Bill in the finance department. He was very nice, personable, and knowledgeable. He also made me laugh and made this whole experience fun and painless. Everyone really seemed genuinely happy that I got my car. I enjoyed my time spent at Crown Eurocars of Dublin, and walked out of there smiling like a kid in a candy store! Very happy with my experience and my purchase! I recommend them to anyone! I really live by reviews so I wanted to leave one to let others know how great my experience was. More
We took our car in for service. Shengqian Saguisi was very attentive to our issue and quickly handled our service. We appreciate the time he took with us. very attentive to our issue and quickly handled our service. We appreciate the time he took with us. More
I honestly don’t know where to start. The customer service they have provided from top to bottom had me speechless. I have never receive this level of customer service from any industry. They have tru service they have provided from top to bottom had me speechless. I have never receive this level of customer service from any industry. They have truly made my first-time custom build car buying experience completely pleasant. They are thorough, persistent :) and prompt. I highly recommend if you’re shopping for a Benz, no matter what city you’re in contact Dublin, OH no exaggeration. I have zero buyers remorse and absolutely loving my new 21’ AMG GLE53 Coupe. Many thanks and appreciation to Marko, Melisa, Bill T., and whomever else had a hand in the transaction with my vehicle. This is an understatement but good well executed! More
Kenneth Stuart has been my salesman over the years. He is very professional, allowing me to take my time and selecting what I, the customer wanted. The process was easy and after the sale he took the time t very professional, allowing me to take my time and selecting what I, the customer wanted. The process was easy and after the sale he took the time to familiarize me with the car. Kenneth Stuart is why I buy at Crown Mercedes of Dublin. More
I took my CLA45 here for service another dealer could not complete. My vehicle was covered under a 3rd party warranty. Bryan Moser did such an amazing job of showing me the care and attention of a normal cli complete. My vehicle was covered under a 3rd party warranty. Bryan Moser did such an amazing job of showing me the care and attention of a normal client, even fighting with the warranty company on my behalf in order to cover a very costly repair. I'm amazed by his willingness to go above and beyond which has gained Crown an ongoing client thanks to Bryan. More
Bill Stevenson was very professional and helpful during my visit. My purchase experience was satisfying. my visit. My purchase experience was satisfying. More
Youssoupha Mbao & his associates made the process of leasing my new vehicle smooth & easy. leasing my new vehicle smooth & easy. More
Very informative and friendly. Took good care of the client and assisted me in getting my new car. Process was very smooth and quick. Thank you client and assisted me in getting my new car. Process was very smooth and quick. Thank you More