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Crown Mercedes-Benz Dublin

Dublin, OH

4.9
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,223 reviews

July 20, 2021

I am always treated with respect and efficiency. Dave Kohler is a superb rep and I trust his assessments of my car issues. The service department runs very well. A bit disappointed with the time I had More

by Ottersmit2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2021

My experience was amazing! I honestly had a lot of anxiety visiting a dealership to get a new car. I’ve heard so many horror stories that I didn’t know what to expect. Right from the moment I walked i More

by nlilli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Konstantin Chumak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tippie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to share this excellent review and recommendation! We are honored to have had the opportunity to work with you, and we are delighted that Konstantin, Bill, and the team provided you with 5-star service and made your visit smooth and hassle-free. They will be delighted to hear of your very kind words and that you deeply valued their assistance with your special purchase! It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team!

July 10, 2021

We took our car in for service. Shengqian Saguisi was very attentive to our issue and quickly handled our service. We appreciate the time he took with us. More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shengqian Saguisi
Jul 13, 2021 -

Crown Mercedes-Benz Dublin responded

Diana, Thank yo so much for your positive review. Your safety and satisfaction are of the utmost importance to us, and we are delighted that Shengqian could put you at ease and get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs. We wish you the safest of travels- on behalf of the entire team!

July 09, 2021

I honestly don’t know where to start. The customer service they have provided from top to bottom had me speechless. I have never receive this level of customer service from any industry. They have tru More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Vukovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tippie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melisa Greenberg
Jul 13, 2021 -

Crown Mercedes-Benz Dublin responded

Jennifer, Thank you so much for taking the time to share this excellent review and recommendation! We are so grateful to have to had the opportunity to work with you, and we are delighted that Melisa, Marko, Bill, and the team provided you with the 5-star service that you so much deserve and got you into your perfect vehicle! It is our pleasure to serve you in any way possible, and they will be honored to know that you deeply valued their assistance with your special purchase. We wish you the warmest congratulations on your new Mercedes-Benz AMG GLE53 Coupe- on behalf of the entire team! We hope to continue to serve you and your automotive needs for many years to come.

July 08, 2021

Kenneth Stuart has been my salesman over the years. He is very professional, allowing me to take my time and selecting what I, the customer wanted. The process was easy and after the sale he took the time t More

by Bjmason2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tippie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! It is an honor to have your confidence and loyalty, and we are so glad that Kenneth continues to provide you with the smooth and remarkable experience that you so much deserve. He will be honored to know how deeply you value his assistance. We wish you the warmest congratulations on your new vehicle- on behalf of Kenneth and the entire team! We hope for an opportunity to work with you again in the future.

July 07, 2021

I took my CLA45 here for service another dealer could not complete. My vehicle was covered under a 3rd party warranty. Bryan Moser did such an amazing job of showing me the care and attention of a normal cli More

by Raptor113k9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you so much for taking the time to leave this excellent review! We are so glad that Bryan could make you feel like the valuable customer that you certainly are and get your automotive needs efficiently taken care of. We are honored to have earned your confidence and loyalty, and we are certain that Brian and the team will provide you with nothing less than the 5-star experience that you deserve in the future. We wish you the safest of travels until we meet again.

July 07, 2021

Melisa Greenberg helped us buy the car that we wanted! We love our new car!! She was very professional and our car is beautiful too! More

by Piercyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg
July 05, 2021

Bill Stevenson was very professional and helpful during my visit. My purchase experience was satisfying. More

by D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tippie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! We are so appreciative of the opportunity to work with you, and we are glad that Bill provided you with 5-star assistance and made your visit an all-around success. We wish you the warmest congratulations on your new vehicle- on behalf of Bill and the entire team! Please drive safely, and do not hesitate to let us know if there is ever anything more Bill and the team may assist you with in the future.

July 03, 2021

Youssoupha Mbao & his associates made the process of leasing my new vehicle smooth & easy. More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tippie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Renner, Youssoupha Mbao
July 02, 2021

Very informative and friendly. Took good care of the client and assisted me in getting my new car. Process was very smooth and quick. Thank you More

by Abhishek Kumar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stevenson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Youssoupha Mbao
Jul 02, 2021 -

Abhishek Kumar responded

Please keep up the good work

Jul 02, 2021 -

Crown Mercedes-Benz Dublin responded

Abhishek, Thank you so much for your positive review! Providing a smooth and remarkable experience is always our goal, and we are thrilled that our team met your satisfaction. Please do not hesitate to let us know if there is ever anything more we may assist you with in the future. Congratulations on your new vehicle- on behalf of the entire team! We hope to see you again when the time comes for your first service.

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