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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
August 22, 2021
CJ Sexton, Sales Manager, is extraordinary! He is one of the kindest and most personable people I have ever experienced in the auto industry. He absolutely goes the length to be sure you are not just satisf the kindest and most personable people I have ever experienced in the auto industry. He absolutely goes the length to be sure you are not just satisfied ,but thrilled with the experience.!! I feel like I could call CJ anytime for any need. I wish there were 10 stars to award CJ !! He truly is one of their greatest assets!! More
by Jane F.
Employees Worked With
CJ Sexton
August 20, 2021
Thank you Mr Stephen Revard for your great services for the past 10 years plus. the past 10 years plus. More
by Tolani
August 19, 2021
I purchased my Mercedes Benz in 2020 and would not consider having any other company service my vehicle. Mike Lyons and his team are outstanding. They bring things to my attention and suggest next ste consider having any other company service my vehicle. Mike Lyons and his team are outstanding. They bring things to my attention and suggest next steps. That's what I look for from an service team. More
by Petefalz1
August 16, 2021
Absolutely outstanding personal touch and attention. Cory is a star and it has been an absolute pleasure to deal with him and Crown Mercedes. They continue to give you their full attention even after the sal is a star and it has been an absolute pleasure to deal with him and Crown Mercedes. They continue to give you their full attention even after the sale was completed. More
by aditya
Employees Worked With
Cory Gasparro
August 14, 2021
Normally, I work with Shen, but he wasn't available. Bryan Moser stepped up and handled our non-emergency, but time critical car maintenance needs. Our daughter is taking her car up to college in the n Bryan Moser stepped up and handled our non-emergency, but time critical car maintenance needs. Our daughter is taking her car up to college in the northeast. Bryan was able to get her car in for all the maintenance needs, plus add much needed new tires. Her car is all ready to go, thank goodness for her parent's mental health. Great job Bryan!! More
by jill_penegor
August 14, 2021
The service experience with our service representative, Bryan Mosier has exceeded our expectations. I just recently moved to the area and when we purchased the Mercedes from Crown we were looking for a d Bryan Mosier has exceeded our expectations. I just recently moved to the area and when we purchased the Mercedes from Crown we were looking for a dealer that we would purchase cars from in the future as well. Thus far our experience with the Crown dealership has been excellent and the service is fantastic! More
by Mark A
Employees Worked With
August 13, 2021
Great experience with the team at Crown! I worked with Konstantin Chumak. I didn’t know much about the Mercedes lineup going in, but I let him know what I was looking for in my next car and we found one Konstantin Chumak. I didn’t know much about the Mercedes lineup going in, but I let him know what I was looking for in my next car and we found one that checked all the boxes! More
by pb2
August 13, 2021
I’ve had the best experience with Bill Stevenson ! Best sales rep made it vey easy sales rep made it vey easy More
by towerp
August 12, 2021
Bryan Moser explained the services to be completed, and also explained in detail upcoming services that would be needed, but that I could wait until my next scheduled service. He was very personable and f also explained in detail upcoming services that would be needed, but that I could wait until my next scheduled service. He was very personable and friendly! More
by ncebulskie
Employees Worked With
August 08, 2021
Salesperson was fantastic salesperson was very informative and courteous was the transaction smoth.. I can’t understand why dealer need payment from Mercedes before they release car if Mercedes ap informative and courteous was the transaction smoth.. I can’t understand why dealer need payment from Mercedes before they release car if Mercedes approves the transaction. Dealer should work on this. More
by Recajigas
Employees Worked With
Youssoupha Mbao
