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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
September 14, 2021
I was very happy with my recent unexpected service appt at Crown Mercedes. I was especially happy with the excellent customer service provided by Shen Saguisi at Crown Mercedes. I was especially happy with the excellent customer service provided by Shen Saguisi More
by rhonda.e.worcester
Employees Worked With
September 13, 2021
Crown Mercedes aways does a great job and that is why I have purchased a total of 3 vehiciles from them and my parents have purchased 2. have purchased a total of 3 vehiciles from them and my parents have purchased 2. More
by JamesAMG
Employees Worked With
September 12, 2021
I had agreat experience when I brought in my car for service! MIchael Lyons provided exceptional service all the way from noting the requirements, discussing the options & estimate and providing an accu service! MIchael Lyons provided exceptional service all the way from noting the requirements, discussing the options & estimate and providing an accurate time line of completion. Thanks! More
by PS
Employees Worked With
September 12, 2021
Shengqian Saguisi is a knowledgeable and client friendly service manager. He clearly explained the options and arranged a loaner car in advance. He called and effectively communicated to me the inspection service manager. He clearly explained the options and arranged a loaner car in advance. He called and effectively communicated to me the inspection result and which parts need to be replaced and serviced. More
by anna_m_wang
Employees Worked With
Shengqian Saguisi
September 09, 2021
The Service Agent was polite and efficient. My was ready earlier than promised. I’ll be back. Shen was my Service Agent. I love this dealership. earlier than promised. I’ll be back. Shen was my Service Agent. I love this dealership. More
by Sgwedge
Employees Worked With
Shenqian Saguisi
September 08, 2021
Todd Johnson has been our service representative for over 20 years. The quality of his professionalism and personal interest has made him an excellent representative of Crown Mercedes. Not only has he mana 20 years. The quality of his professionalism and personal interest has made him an excellent representative of Crown Mercedes. Not only has he managed the complete and comprehensive care of our families three cars - he has maintained it thru challenges created by our personal health situations but also thru regulatory conditions due to the recent pandemic. We are so grateful for his outstanding service and care for us and our automobiles. The fact that our adult children now have chosen to be his clients speaks volumes. More
by bsestina
Employees Worked With
Todd Johnson
September 06, 2021
We were very happy with our experience at Crown Motors it was our first time purchasing a car from them. We were especially happy with our salesman Youssoupha Mbao. Such a pleasure working with him. was our first time purchasing a car from them. We were especially happy with our salesman Youssoupha Mbao. Such a pleasure working with him. More
by tsims
September 06, 2021
I brought my C300 in for annual routine service recently and was taken car of by Todd Johnson. I was seen promptly with professional and friendly service. The car was completely in a timely manner with no and was taken car of by Todd Johnson. I was seen promptly with professional and friendly service. The car was completely in a timely manner with no hassles or issues. More
by ATbuckeye86
Employees Worked With
September 06, 2021
Youssoupha Mbao provided great customer service. He walked me through the purchasing process and made it easy and convenient for me. I would recommend Youssoupha and Crown Eurocars to friends and relat walked me through the purchasing process and made it easy and convenient for me. I would recommend Youssoupha and Crown Eurocars to friends and relatives. More
by Egriff46
September 04, 2021
Excellent service Bryan Moser & Crown thank you. I trust the quality of service and I appreciate them being so honest. Bryan is awesome and he treats us with respect. He keeps us informed and provides updat the quality of service and I appreciate them being so honest. Bryan is awesome and he treats us with respect. He keeps us informed and provides updates. 10/10 More
by Amber
Employees Worked With
