Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,223 reviews
September 28, 2021
Excellent service from the dealer and with representative, Dave Koehler. Dave was fast and efficient, and even offered a loaner car, which I accepted. The loaner was a new GLC 300 like my 20 representative, Dave Koehler. Dave was fast and efficient, and even offered a loaner car, which I accepted. The loaner was a new GLC 300 like my 2018 GLC 300. Loaner was very clean and was much appreciated. Dave called me at the time he said he would call to let me know my car was ready. They even washed my car, which I did not expect. More
by jfminnich
Employees Worked With
September 28, 2021
Bryan Moser always takes the time to explain the details of my service appointment. He is courteous and prompt. He keeps me updated as to the status of my repair so I can easily plan for vehicle pick-up. of my service appointment. He is courteous and prompt. He keeps me updated as to the status of my repair so I can easily plan for vehicle pick-up. More
by Jshepher
Employees Worked With
September 28, 2021
Was an easy process and the service was awesome. I will recommend Michcel anytime. Thanks recommend Michcel anytime. Thanks More
by Elliotawani
Employees Worked With
September 27, 2021
Cory was very helpful with the whole buying process. Even though this was a custom order, because of issues with vehicle inventory, Cory made it a pleasant experience. though this was a custom order, because of issues with vehicle inventory, Cory made it a pleasant experience. More
by rpeterangelo
Employees Worked With
Cory Gasparro
September 27, 2021
Ken and Shen are the reason we decided to buy another Mercedes from Crown. They’ve earned our trust. Mercedes from Crown. They’ve earned our trust. More
by Julie
September 25, 2021
Have been a Crown Mercedes customer for 25 years. The Service Dept. is very responsive. My Service Manager, Dave Kohler, has always been knowledgeable and thorough about any service needs and issues with Service Dept. is very responsive. My Service Manager, Dave Kohler, has always been knowledgeable and thorough about any service needs and issues with my car. More
by dlmac02
Employees Worked With
Dave Kohler
September 25, 2021
Excellent service experience and was done on time as promised by Mr Lyons . Got a customer for life promised by Mr Lyons . Got a customer for life More
by lakeside
Employees Worked With
September 23, 2021
Outstanding! However, if there’s a word more powerful, Outstanding! However, if there’s a word more powerful, Melissa Greenberg & manager CJ Sexton are it! They went above and beyond my expectations to g Outstanding! However, if there’s a word more powerful, Melissa Greenberg & manager CJ Sexton are it! They went above and beyond my expectations to get me into the vehicle of my dreams. This was by far the best customer care that I received in my entire lifetime. More
by emeraldmcc
Employees Worked With
Melisa Greenberg, CJ Sexton
