Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,223 reviews
October 23, 2021
One last time, Stephen Revard showed himself greatly helpful to me with regards to my automobile. I say one last time because sadly, for me, he is retiring at the end of this year. In these crazy times helpful to me with regards to my automobile. I say one last time because sadly, for me, he is retiring at the end of this year. In these crazy times it turns out I have too many vehicles and Stephen arranged for Crown to buy my car for a very favorable price to me. More
by Karma Car
Employees Worked With
Stephen Revard
October 23, 2021
Crown Mercedes of Dublin offers outstanding service. I took my car in for a routine check up and it was white-glove from the moment you drive in. My service advisor, Shengqian Saguisi was the most gracio took my car in for a routine check up and it was white-glove from the moment you drive in. My service advisor, Shengqian Saguisi was the most gracious and personable too. He didn't try to oversell, considered my needs, and did exactly what was needed. Highly recommend this dealership and Shen!!! A+++ More
by Nannette
October 20, 2021
Very helpful and great work in a timely manner. Can't ask for anything more. Dave Kohler was friendly, explained my options and got me back on the road in no time. Thanks, Dave! for anything more. Dave Kohler was friendly, explained my options and got me back on the road in no time. Thanks, Dave! More
by Mbgirl
Employees Worked With
October 20, 2021
Ken Stuart was the best car salesman I’ve ever had. His service was 1st class. I’ve never had a car salesman offer to program my garage door opener . Ken is definitely an asset to Crown Mercedes. service was 1st class. I’ve never had a car salesman offer to program my garage door opener . Ken is definitely an asset to Crown Mercedes. More
by Chucksnow47
October 19, 2021
Corey Garparro was fantastic! He helped get the vehicle I wanted and made the purchasing process smooth and easy! Highly recommend! wanted and made the purchasing process smooth and easy! Highly recommend! More
by holliemoots
October 16, 2021
Great experience great sales service and speedy response time. Melisa Greensburg and her co worker were friendly and understanding. Will definitely purchase a new one from her again. time. Melisa Greensburg and her co worker were friendly and understanding. Will definitely purchase a new one from her again. More
by mtrimble373
Employees Worked With
Melisa Greenberg, Cory Gasparro
October 16, 2021
Bryan Moser was absolutely fantastic! I will be choosing Crown Mercedes in the future for sure! Crown Mercedes in the future for sure! More
by armsredd6
Employees Worked With
October 16, 2021
I had gone for routine service of my vehicle. As usual I had requested appointment with my service advisor Mr. Shen Saguisi. Shen advised me on the mandatory and optional service requirements and helped me had requested appointment with my service advisor Mr. Shen Saguisi. Shen advised me on the mandatory and optional service requirements and helped me choose what was really needed. My vehicle was handed over back to me within the promised time. I continue to believe that people like Shen make the dealership the preferred location for their vehicle service needs More
by Naveen
Employees Worked With
October 15, 2021
Bill stevenson was amazing to work with. He was responsive, helpful and went out of his way to accommodate us. responsive, helpful and went out of his way to accommodate us. More
by Vale
Employees Worked With
October 14, 2021
Excellent service as always from Konstantin Chumak. We have purchased several cars from Konstantin and always recommend him to our friends. He always takes time to talk to us when we are in for service to have purchased several cars from Konstantin and always recommend him to our friends. He always takes time to talk to us when we are in for service too. More
by CATHY4868
Employees Worked With
