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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
October 29, 2021
Collin Chakeres was very knowledgeable about all aspects of the vehicle we purchased. He made the transaction very smooth. of the vehicle we purchased. He made the transaction very smooth. More
by brentbair
October 27, 2021
Kind professional staff that always made me feel welcome and your service department did what they promised and your service department did what they promised More
by JBush23
Employees Worked With
October 27, 2021
Excellent service by a friendly, knowledgeable and professional sales staff. The sales professional even took the time to explain all the features of my vehicle purchase. I would definitely recommen professional sales staff. The sales professional even took the time to explain all the features of my vehicle purchase. I would definitely recommend. More
by tnparker926
October 26, 2021
Great sales and service and kudus especially to Mr. Ken Stuart who has sold me cars for many years. Stuart who has sold me cars for many years. More
by Jeff
Employees Worked With
October 26, 2021
Ken is an outstanding salesman I’ve worked with him over a number of years and I’ve enjoyed his experience and knowledge a number of years and I’ve enjoyed his experience and knowledge More
by steff-coop
Employees Worked With
October 25, 2021
I was very apprehensive on buying a car I never test drove or sat in from online. I’m glad I pulled the trigger to do so, Youssoupha assistant me through uncertainty and a few months later I’m still ve drove or sat in from online. I’m glad I pulled the trigger to do so, Youssoupha assistant me through uncertainty and a few months later I’m still very pleased with my car and Youssoupha gracious hospitality. Thank you Sir. More
by Jawan
Employees Worked With
Youssoupha Mbao
October 24, 2021
Buying a new car can be such an exciting yet unsettling time. It's no small purchase; and when the world of cars isn't your wheelhouse, sharing that it is intimidating and scary feels like an understatemen time. It's no small purchase; and when the world of cars isn't your wheelhouse, sharing that it is intimidating and scary feels like an understatement. That all being said, I could not have had a more Grade-A, Five-Star, Gold-Medal, 1st-Rate, Expectations-Exceeding experience with Melisa, C.J., and Rich at Crown Mercedes Dublin. I worked with Melisa (one S because she's extra special like that) Greenberg and any and all compliments I attempt to yield her way could just never do her justice. She is smart (both EQ and IQ!), helpful, friendly, transparent, realistic, warm, strong, informative, trustworthy, dedicated, kind, patient, and the list goes on and on. She is exactly the type of person you want by your side during this process. I cannot sing her praises enough. It was truly a gift from the universe to have had the privilege to work with her. Additionally, C.J. Sexton in the finance/check-out/paper-signing department (I know so little about cars that I don't even know what this portion of the process was truly called, but this is the name I've given it in my head) is also an absolute gem. He is painfully intelligent (his mental math was awe-inducing), absolutely hilarious—a trait I value to lighten the doses of reality as thousands of dollars flee my bank account with EarlyBird Check-In—and patient over pushy. He, too, is yet another member of the all-star cast from my purchasing experience. And last but not least, I must close out this review with a nod to the manager, Rich Renner. It's crystal clear that he wants his customers to be happy, and he did just that. I am thankful for his willingness to work with me. He's a listener over a talker...a skill I wish more of us possessed. He was a big part in my perfect experience from start to finish. Crown Mercedes Dublin, you're doing things right! More
by AShaikh
Employees Worked With
Melisa Greenberg, CJ Sexton, Richard Renner
October 24, 2021
Excellent services and exceeded my expectations. I take my car in for service every year and has always been pleased. Dave Kohler you are the best!!!Every interaction I have had with Dave either in person my car in for service every year and has always been pleased. Dave Kohler you are the best!!!Every interaction I have had with Dave either in person or via phone makes me assured that my car is in good hands. More
by MurielM
Employees Worked With
October 24, 2021
Absolutely a great dealership! Very professional, friendly, explained step by step what needed to be fixed on my vehicle, Todd Johnson Amazing! He took the time to even give me the amount that each s friendly, explained step by step what needed to be fixed on my vehicle, Todd Johnson Amazing! He took the time to even give me the amount that each service step would cost! I will not take my vehicle any where But here! Thank you More
by Reginarucker0817
