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Crown Mercedes-Benz Dublin

Dublin, OH

Overview
Employees
Reviews
Vehicles
4.9
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,223 reviews

November 10, 2021

My husband and I decided to upgrade to a luxury vehicle. Youssoupha Mbao greeted us at the door and guided us through the process of driving our own Mercedes. He was patient and pleasant to work with. We ne More

by lmunch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Sexton, Youssoupha Mbao
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Nov 10, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your amazing review! Providing a seamless and exceptional experience is so important to us, and we are delighted that Youssoupha's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We wish you and your husband the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 07, 2021

This is the 7th vehicle we have purchased or leased over the years. Excellent service and attention to detail. MB products are durable, high tech and safe. Sales staff excellent. More

by tvkyger018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Konstantin Chumak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Sexton
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Nov 08, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! Providing top-not service is so important to us, and we are glad that our efforts could meet your satisfaction. We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

November 07, 2021

Been a 20+ yr customer. I get excellent service. Todd Johnson is outstanding - a 10 star! More

by Denise.stump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Konstantin Chumak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Kinniard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shen Saguisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Crown Mercedes-Benz Dublin responded

Denise, Thank you for taking the time to leave us this excellent review! We are honored by your continued business, and we are thrilled that Todd provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope that you continue to choose us for all of your future automotive needs!

November 07, 2021

We had such a great experience buying our new car at Crown Eurocars of Dublin. Collin Chakeres was so knowledgeable and kind. He was definitely a great example of customer service at its best! More

by srizor1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Chakeres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Gasparro
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Nov 08, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that Collin provided you with exceptional care throughout the process. He will be delighted to know of your very kind words. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

Nov 08, 2021 -

srizor1959 responded

Thank you! Susan

November 05, 2021

Great Customer Care - Todd Johnson got our service on the schedule quickly and done well. More

by Marta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Konstantin Chumak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2021 -

Crown Mercedes-Benz Dublin responded

Marta, Thank you so much for your 5-star review! Offering quality and efficient service is so important to us, and we are delighted that he provided you with nothing less! It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service.

November 05, 2021

My Service advisor Shen Saguisi was fantastic and very prompt in letting me know the status of my warranty and service More

by Eaglegolfcars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
Report | Print
Nov 05, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for leaving Shen this wonderful review! We are so glad that he took great care of you and your vehicle during your recent visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

November 03, 2021

Very efficient and professional with a personal flair. Individual attention and a true attentiveness throughout the purchasing process. More

by Diissues
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg
Report | Print
Nov 05, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave us this positive review! We are honored to have had the opportunity to work with you, and we are delighted that our team could provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

November 03, 2021

My service experiences have always been efficient and pleasant and so will return in the future. My service manager, Bryan Moser is always excellent. More

by Noreenmhawley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2021 -

Crown Mercedes-Benz Dublin responded

Noreen, Thank you so much for your 5-star review! Providing quality and efficient service is so important to us, and we are delighted that Bryan's and the team's efforts consistently meet your satisfaction. It is our pleasure to serve you, and we look forward to continue to provide you and your vehicle with our best care in your visits to come!

October 31, 2021

Shen has been a very helpful service advisor. My master tech Robbie I followed from another dealership. Thanks for making my experiences smooth. More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg
Report | Print
October 31, 2021

Crown Eurocars of Dublin and Dave Kohler take excellent care of my car and me. More

by uk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave us this 5-star review! We are so glad that Dave and the team could consistently provide you with exceptional care throughout your visits! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again.

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