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Crown Mercedes-Benz Dublin

Dublin, OH

4.9
2,218 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,218 reviews

August 20, 2010

It was my first time shopping for a MB and I was a little intimidated. Mike made me feel at home right away and was great to work with. He talked to me about my needs/likes/dislikes etc and never once made More

by lsw0820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gale, Michael Gale
Aug 20, 2010 -

Crown Mercedes-Benz Dublin responded

Thank you for your review - I'm happy to hear that Mike made you feel at home - which you are. Enjoy your new vehicle! Marc Wigler President & General Manager

August 19, 2010

Tom Sands is really great - really feel like I can trust him and he does not exert pressure. We bought a Certified Pre-Owned, but they worked with us to customize it a bit and delivered the car in pristine More

by mshurte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sands, Tom Sands
Aug 19, 2010 -

Crown Mercedes-Benz Dublin responded

Thank you for your review - Tom and I really appreciate your feedback. Enjoy your new vehicle! Marc Wigler President & General Manager

August 18, 2010

When looking at cars I always expect the stereo-typical greeting that makes me want to stay in my car & just drive through the lot with the windows up. What I liked best upon my arrival at Crown was how Mi More

by foreman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gale, Michael Gale
Aug 19, 2010 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to give us a review of how we did. Mike and I really appreciate this and look forward to your return. Marc Wigler President & General Manager

August 18, 2010

Richard Norman was a professional salesman and made our experience with Crown Dublin a pleasant one. He was able to answer all of our questions and we left Crown satisfied with the outcome. My wife and I More

by DavidConley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Norman
Aug 19, 2010 -

Crown Mercedes-Benz Dublin responded

Thank you for your review - Richard and I really appreciate this. Enjoy your new vehicle! Marc Wigler President & General Manager

August 17, 2010

The customer service that Ken provides is that of an expert on Mercedes-Benz products with the ability to understand which Mercedes-Benz will suit the customer needs best. Ken will give you an hour and More

by jtrumbullm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kenneth Stuart
Aug 19, 2010 -

Crown Mercedes-Benz Dublin responded

Thank you for your review and feedback after dealing with Ken - we both really appreciate this. Enjoy your new vehicle! Marc Wigler President & General Manager

August 17, 2010

As a single woman, it is not always easy to be taken seriously when shopping for a new car. However, when I met, Tom Sands, I was treated with respect and professionalism. My experience at Crown was o More

by doglover62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sands, Tom Sands
Aug 19, 2010 -

Crown Mercedes-Benz Dublin responded

Thank you for your review - we appreciate your recommendation of both Tom & the dealership. Enjoy your new vehicle! Marc Wigler President & General Manager

August 16, 2010

I visited Crown Motors on a whim. Upon entering the showroom , I encountered Richard Norman , a sales representative who was assisting another customer. He ask if I could wait a few minutes , and he ' More

by Thomas Twyford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Norman
Aug 19, 2010 -

Crown Mercedes-Benz Dublin responded

Thank you for your review - we really appreciate the time you took to give us your feedback. Enjoy your new vehicle! Marc Wigler President & General Manager

August 16, 2010

An incredible experience. Tom Sands is great. The most professional salesperson I have ever met! Crown is lucky to have him! I will recommend Tom to all my friends and family! I have purchased many aut More

by Benz driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sands, Tom Sands
Aug 19, 2010 -

Crown Mercedes-Benz Dublin responded

Thank you for your feedback and kind words - I agree, we are lucky to have Tom Sands. Marc Wigler President & General Manager

August 16, 2010

I am the CEO of a major Corporation. I have worked with the smartest and most sophisticated people in the world. I was referred to Mr. Sands by an associate. I was told, by my associate that Mr. Sands wa More

by fortune500ceo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sands, Tom Sands
Aug 19, 2010 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to write a review - Tom is an excellent representative of our team and we really appreciate your feedback. Marc Wigler President & General Manager

August 16, 2010

It is not often that I take the time to answer a survey or write a review. However, I think it is important on those rare occasions when one's expectations are exceeded by another. In this case, I am ref More

by doglover62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sands, Tom Sands
Aug 19, 2010 -

Crown Mercedes-Benz Dublin responded

Thank you for your review - we really appreciate your taking the time to do this - Tom is an excellent representative of our delaership. Enjoy your new vehicle! Marc Wigler President & General Manager

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