Crown Mercedes-Benz Dublin

The salesman made my experience a pleasant one and insured that I was totally satisfied. I had trouble with the bluetooth connection from my Sprint EVO to the 2011 Mercedes Benz E350 and several empl insured that I was totally satisfied. I had trouble with the bluetooth connection from my Sprint EVO to the 2011 Mercedes Benz E350 and several employees at Crown were involved in trouble shooting my problem. I also like the fact that I recieve free car washes. More

We had a great experience with Crown Mercedes. Mike Gale was very knowledgeable about the vehicle and extremely helpful throughout the entire buying process. He delivered the vehicle to us for an overnight was very knowledgeable about the vehicle and extremely helpful throughout the entire buying process. He delivered the vehicle to us for an overnight test drive and took our current vehicle back to the dealership to be appraised. Mike also took the time to research the snow tires available for the new car and arranged to have them mounted prior to delivery. On the day of delivery, Mike had the car waiting in the heated garage area and spent over an hour going over the various features. This is the second Mercedes we have purchased from Crown and Mike Gale and we have been very satisfied on both occasions. More

Richard answered all my questions and filled all my needs to purchase this car. He went above standard service to make sure that I was comfortable/happy with this sales transaction. I have dealt with this to purchase this car. He went above standard service to make sure that I was comfortable/happy with this sales transaction. I have dealt with this dealership over the past ten years and have always had great service and quality work. I would refer people to Richard in a heart beat. More

Mr. Norman did a great job presenting the vehicle. I was returning a lease and had no intention of buying a vehicle. Mr. Norman gently insisted that I wanted to remain in the MB family, he was correct. Than returning a lease and had no intention of buying a vehicle. Mr. Norman gently insisted that I wanted to remain in the MB family, he was correct. Thank you Mr. Norman for a great experience! I am still in the MB family and very elated!! I even recommended that my business partner view Crown's used inventory and I have told my experience to family and friends. More

We ejoyed the purchase experience at Crown and really appreciated the the respect we received from Richard and other at the dealership. Richard was friendly and professional. It was refreshing to not f appreciated the the respect we received from Richard and other at the dealership. Richard was friendly and professional. It was refreshing to not feel pressured into making a decision. My wife and I both agreed that this was one of the best buying experiences we have ever had. Koodos to Crown Eurocars. We will definityly consider Crown and Richard when we make our next purchase. More

We had had a transaction with Richard Norman before in which he was just excellent. We felt we had to go back to him for that same great experience, and we were not disappointed at all. He is courteous, which he was just excellent. We felt we had to go back to him for that same great experience, and we were not disappointed at all. He is courteous, professional and above all listens to the concerns and needs of the consumer. We will definitely use him again and without any hesitation, refer customers to him. More

I came to Crown based on a referral from a customer of mine who bought his Mercedes there. He said you MUST ask for Richard Norman when you get there, and "tell him I sent you." I went straight from my mine who bought his Mercedes there. He said you MUST ask for Richard Norman when you get there, and "tell him I sent you." I went straight from my customer's office to Crown to look at their used inventory. I wasn't there a minute before a gentleman came out and greeted me. Mind you, it was spitting snow and 20 degrees. He introduced himself as Richard. I said Richard Norman, I hope. Within a few minutes it was obvious why I was referred to him. His professionalism and knowledge of his product is second to none. I had already visited 3 other dealerships, and nothing had compared to the "experience" I had at Crown, with Richard hosting. He had his work cut out for him because I had a negative bias on Mercedes vehicles based on a lemon my parents owned in 2002-2003. He made me feel comfortable with my purchase and now I am willing to tell others about it. It was because of Richard that I bought my car here, not just because it was a Mercedes. I would strongly recommend Richard Norman to help you with your next car. "Tell him I sent you." Damon Gerosa More

I arrived at Crown Mercedes after having spent a few hours the previous day at a competing dealership. I was immediately greeted by a smiling Richard Norman. In a relaxed and comfortable atmosphere, Mr. hours the previous day at a competing dealership. I was immediately greeted by a smiling Richard Norman. In a relaxed and comfortable atmosphere, Mr. Norman and I, discussed trading in my leased E350-4Matic for a new 2011. He listened intently to my needs and concerns then throughly and methodically, went through each and every car in his inventory which would fit my needs. His patience "Of a Saint", while I charted each car with it's colors, options, price difference, asking some of the same questions over and over, would have made Mother Teresa proud. It was evident that Richard's single sincere desire was to sell me a car I would be happy to own. With no attempts to confuse, no over selling, no aggressive approach to intimidate into a purchase, Richard took the time and initiative to find every financial incentive that was available in order to secure me the perfect car at a phenomenal price! Really!! In fact, I leased a E350-4Matic with more options that I would have initially considered. So, Thank you, Crown Motors for the efficiency and cheery atmosphere in which my car was exchanged. Thank you Richard, for your dedicated patience, great humor, and a truly pleasurable business experience. You are an individual who exemplifies the perfection and attention to detail that, Mercedes strives so successfully into each of it's exquisite automobiles. It's not the destination that matters, it's the journey in a Mercedes! P.S. An added bonus is the Saks Fifth Avenue/Mercedes Benz partnership, that rewards me with a $1,000 gift card, upon my lease, allowing me to purchase a new little wardrobe! Thank you again for a stellar job! You're the Man! Karen Viau Mansfield, Ohio More

My wife and I had the pleasure of meeting and working with Richard Norman during our recent purchase of a 2011 Mercedes-Benz E-350. Richard was referred to us from a friend, who is a Mercedes-Benz own with Richard Norman during our recent purchase of a 2011 Mercedes-Benz E-350. Richard was referred to us from a friend, who is a Mercedes-Benz owner and asked us to call Richard before we decided on any purchase of any make vehicle. It was our original plan to buy a 2011 Cadillac Coupe, but after meeting with Richard and he educating us regarding the buying process, the difference in makes of vehicles pros and cons, in addition to him just listening to our wants and needs in a vehicle, it was a no brainer that we were going to buy a Mercedes-Benz and Richard was going to be our salesperson. Richard agreed to come in to the dealership on his day off and on short notice just to accommodate us in our search. Richard is a very professional, knowledgeable salesperson and one that strives to meet and exceed your expectations. We highly recommend that you give Richard Norman at Crown Mercedes-Benz the opportunity to be of service to anyone looking to buy their next vehicle. Neil & Barbara Mason More

My recent experience with this dealership was extremely positive. I primarily worked with Richard Norman who exceeded my expectations in every way. Everyone else was very courteous and helpful as well. I positive. I primarily worked with Richard Norman who exceeded my expectations in every way. Everyone else was very courteous and helpful as well. I found an excellent vehicle that met my needs totally. I was given every opportunity to be comfortable with my decision. More importantly, I was never pressured, even slightly, and it was clear that my satisfaction was even more important than the sale. There were no surprises in the final numbers--something unusual in my experience buying big ticket items. I highly recommend this dealership. More