Crown Mercedes-Benz Dublin

Ron Shook has always gon above and beyond in Service, and in helping me research vehicles for possible purchase. No matter whether I call hime, e-mail him, or just stop by unannounced, he allways welcomes my in helping me research vehicles for possible purchase. No matter whether I call hime, e-mail him, or just stop by unannounced, he allways welcomes my inquiry and is prompt, courteous, and very quick in answering all of my questions. He will continue to be my "go to guy" for all of my needs. More

Ron is very knowledgable about even the small things involving my car. Always polite and friendly, too. He makes sure that a loaner car is always available and it is warm and waiting when I'm ready to involving my car. Always polite and friendly, too. He makes sure that a loaner car is always available and it is warm and waiting when I'm ready to leave the dealership. Working with him makes spending money for service a little easier! More

Mike Gale patiently and diligently worked with me for more than a month to put me into the very best CPO Mercedes for ME. He kept in touch as vehicles hit his "radar" and made sure I continued to weigh m more than a month to put me into the very best CPO Mercedes for ME. He kept in touch as vehicles hit his "radar" and made sure I continued to weigh my options. On Presidents Day my husband and I went into the dealership as rain came down and temperatures dropped, knowing this was not a pleasant day to ask any sales person to be outdoors with us. But Mike never batted an eye. In fact, he drove with us to demonstrate what his E Class cars do in inclement weather - we are first time MB owners. He spent the time required to introduce novices to the vehicles' attributes. Our time seemed, to Mike, to be as valuable as his own. When we shifted gears midday to a slightly different vehicle he rolled with that as well! Tom Sands, the manager took time to introduce himself, answer questions and get to know us. There was never unpleasant haggling during our negotiations and they seemed to appreciate our having done as much homework as we did in order to move the process of a final price agreement along. The business manager, Craig Brooks, made the paperwork process go smoothly and painlessly too. But the most remarkable part of our first-time-MB purchase was that, as we headed home, sleet and snow had started and the roads were a bit dicey. Traffic moved slowly. We felt completely confident and safe in our new, preowned E class. Completely! We've driven Volvos, VWs, Lexuses and Acuras all our lives. And as trite as it may sound this vehicle truly is in a class all its own. Thanks to Mike and his team for helping us make the leap to a Mercedes! More

Richard Normal was a delight to work with. He greeted me as soon as I walked in the door at Crown Mercedes Benz in Dublin. He was passionate about his job and was very honest, nice, and direct the entire t as soon as I walked in the door at Crown Mercedes Benz in Dublin. He was passionate about his job and was very honest, nice, and direct the entire time. He walked me through my vehicle and showed me everything. They were good with their pricing and my trade in. I would recommend them to anyone. More

We just purchased a used car from Crown Eurocars Mercedes and are very happy with our purchase. We're out of state and all transactions/communications were done remotely. Richard Norman was fantastic to work and are very happy with our purchase. We're out of state and all transactions/communications were done remotely. Richard Norman was fantastic to work with - very personable, honest, attentive... Being an out of state sale on a used car, you rely heavily upon the sales person to honestly tell you the condition of the car and Richard did a great job explaining any issues with it. When it arrived it was more than we had anticipated. Our sale went through during all of the snowstorms which caused a few delays, but Richard made sure to keep in contact with us the entire time - ensuring that we felt comfortable with the entire process. The shipping company used to transport our vehicle was also great. I honestly felt comfortable throughout the entire transaction and wouldn't hesitate to purchase another vehicle through Crown. Richard was great to work with and really went above and beyond for making us feel comfortable and for making himself available for any questions. More

Richard Norman (our sales associate) was attentive to our needs and very prompt at returning our calls. He went above and beyond to find the vehicle that met our needs and wants. We were very set on M-Brace needs and very prompt at returning our calls. He went above and beyond to find the vehicle that met our needs and wants. We were very set on M-Brace and color. We LOVE our new GL550. Thank you, William & Cheryl Esteph More

I selected this Mercedes dealership because the sales person, Andrew Ruck, was extremely courteous and honest. I made contact with several other dealers in the Ohio area, and my decision to lease a Merc person, Andrew Ruck, was extremely courteous and honest. I made contact with several other dealers in the Ohio area, and my decision to lease a Mercedes was based on the sales person. Beth Breen New Albany, Ohio More

I am so pleased and very satisfied of the service they had. There is really an effort and a quick response of what you need. We had a great experienced purchasing a car with them. The PRICE is really a had. There is really an effort and a quick response of what you need. We had a great experienced purchasing a car with them. The PRICE is really a good deal compared to other dealer. We purchased our first car and we decided to purchased the second one becuase I know they have a good price deal and a quality for service to their clients.I would definitely recommend you guys. More

We had a pleasant experience with Crown Mercedes. We wanted to pickup the car in an auspicios time which was after business hours. Crown's team was flexible to work with our schedule and deliver us the wanted to pickup the car in an auspicios time which was after business hours. Crown's team was flexible to work with our schedule and deliver us the car without any rush. Mike Gale was a very professional salesman. He was very knowledgeable about the car and was able to answer all our questions about the car. He listened to my concerns and needs and gave me the right receommnedation about add-on packages to suit my needs. Mike presented the features of the vehicle in great detail. I will defintely consider Crown and working with Mike on my next purchase. More

The sales person was very professional. He knew a lot about the cars and had extensive experience working with Mercedes. I had experience using the service department for add-ons to my car, and they were about the cars and had extensive experience working with Mercedes. I had experience using the service department for add-ons to my car, and they were excellent and professional. I especially enjoyed getting my car back clean and having another one to drive while they worked on mine. More