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Crown Mercedes-Benz Dublin

Dublin, OH

4.9
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,223 reviews

January 10, 2022

I have been a customer for ten years. Todd Johnson has given me the best professional customer service during those years. Ken Stuart is outstanding salesman and a gives an excellent sales experience. I More

by starwahrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tippie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your amazing review and recommendation! We are honored by your continued business, and we are overjoyed that Todd, Ken, Bill, and the team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

January 07, 2022

I wanted a certain model with certain options I just couldn’t seem to find on the lot, from the day I walked in to discuss ordering the one I wanted to the day it was delivered Collin Chakeres kept me i More

by Sierreprice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tippie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Chakeres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! We are honored to have been of assistance to you with your special purchase, and we are so glad that Collin provided you with the A+ service that you so much deserve! We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

January 02, 2022

Bryan Moser did a great job coordinating my service maintenance call and providing a loaner, since 1 part was not in stock. More

by RAYRAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Revard
Jan 05, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing the positive experience you had with Bryan! We are delighted that he provided you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

January 02, 2022

Last visit was December 31 2021 Michel Lyaon service specialist was a very professional and experienced Person My 2012 MB service was done on time and resolved some issues! Thanks! More

by faridkhanpavel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Crown Mercedes-Benz Dublin responded

Providing quality and efficient service is so important to us, and we are so glad that Michael's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review! We wish you the safest of travels- on behalf of Michael and the entire team!

January 01, 2022

They were accommodating when I experienced problems with my car that had to be towed in despite their full schedule. They diagnosed the cause and repaired it the same day. Bryan Moser took care of this on b More

by Dtmix161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Kinniard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave us this wonderful review! We are so glad that Bryan could get your automotive needs swiftly resolved during your most recent visit. It is our pleasure to assist you in any way possible! If there is ever anything more that we may help you with, please do not hesitate to give us a call!

January 01, 2022

From scheduling the appointment to dropping the vehicle for maintenance and picking up was a smooth travel working with Shengqian Saguisi. Shen is good at looking after customer and takes care of the busin More

by Nagesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! Shen will be honored to hear of your very kind words and to know that he earned your high recommendation! We hope that you continue to choose us for all of your future automotive needs! Safe travels!

January 01, 2022

Bryan Moser always helpful, personable and fair with my car's service needs at Crown Dublin. More

by jeffarpin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Crown Mercedes-Benz Dublin responded

Jeff, Thank you for your positive review! Providing top-notch service is so important to us, and we are so glad that Bryan's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

December 31, 2021

It took a few weeks to get an appointment; but once I got in for service, Michael Lyons let me wait in the waiting room and kept me informed regarding how long the repair would take. Tim Tassell also call More

by DD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Tassell
Jan 05, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for your positive review! We are so glad that Michael and Tim took great care of you and your vehicle throughout your visit. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

December 31, 2021

Shengqian Saguisi did an excellent job coordinating a routine service, providing a loaner and contacting a sales representative for a car purchase. This is not the first time that he was involved in our More

by GLK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing the positive experience you had with Shengqian! He will be honored to know that you deeply value his service. It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service! Safe travels!

December 30, 2021

Awesome, no pressure experience. Honest about current delivery times on vehicles. Melisa Greenburg was great to work with. More

by CZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg
Jan 04, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for your 5-star rating! We are so glad that Melisa could provide you with a pressure-free and remarkable experience! it is our pleasure to assist you in any way possible. If there is ever anything more that Melisa and the team may help you with, please do not hesitate to give us a call!

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