Crown Mercedes-Benz Dublin

We searched the internet and went to several dealerships over the past two months looking for a Ford Escape. I noticed one at the Crown Eurocars of Dublin website. My husband and I visited the dealership over the past two months looking for a Ford Escape. I noticed one at the Crown Eurocars of Dublin website. My husband and I visited the dealership not knowing what to expect. We were greeted by Andy Wetz who was smiling and very friendly. He made me feel comfortable and just as important as any customer on the lot. We weren't there to spend a lot of money, our budget was around 10,000.00. Andy didn't mind helping us even though our budget was small. We ended making a great deal with Andy's help. I had previously walked out of 4 dealerships because the salesmen didn't believe me when I gave them my maximum budget. Andy, on the other hand, was fine with my budget and told me the vehicle I was looking at could be worked into my budget. Andy was very professional, knowledgeable, and helpful with my car buying experience. I will be sure to refer friends and family to this dealership and especially to Andy. If all salesmen were like Andy the car buying experience would always be a pleasant one. Thank you Andy, we appreciate your professionalism and kindness. More

I recently leased a new 2011 C-Class from Crown. This C-Class is the third car I have leased from Michael Gale and Crown. I continue to return to Crown because of their commitment to outstanding custome C-Class is the third car I have leased from Michael Gale and Crown. I continue to return to Crown because of their commitment to outstanding customer service. More specifically, the experience I have working with Michael Gale far exceeds my expectations. My wife and I appreciate Michael's integrity and straight forward approach. He worked tirelessly to help us find a great deal without us ever feeling pressured. He is punctual, knowledgeable and willing to go that extra mile to ensure a first rate experience. Both my wife and I are comfortable working with Michael because he cares about helping us to make the best possible choices -- be it with Crown or not. Michael is a superb representative for Mercedes Benz. He embodies the class, elegance, and performance that define the Mercedes brand. I will recommend both Crown and Michael to all of my friends and colleagues. I don't believe there is a better person in the business. If I could rate him 10's across the board, I would. Thank you again, Mike. It is always our pleasure working with you. More

Purchased my first Mercedes-Benz @ Crown Mercedes in Dublin on 6/30/2011. I had spent the past six to eight months scouring the internet and visiting local dealerships searching for a 2006 - 2008 CLS t Dublin on 6/30/2011. I had spent the past six to eight months scouring the internet and visiting local dealerships searching for a 2006 - 2008 CLS that was equipped with the options I desired and within my price range. From my initial phone contact with Andrew to the date I purchased my vehicle, Andrew's customer service was outstanding. My work with Andrew exceeded expectations, as he was friendly and candid throughout the process. Post purchase Andrew has continued to provide his assistance in addressing minor issues I have experienced with the vehicle. Keep up the great work Andrew! More

After having a bad experience with rust on my S500, I was quite skeptical about buying another MB. I spoke with several folks at the dealership and everyone was willing to assist. Andrew Ruck spent the aft quite skeptical about buying another MB. I spoke with several folks at the dealership and everyone was willing to assist. Andrew Ruck spent the afternoon with me detailing me on the improvements that were made to the newer cars, as well as understanding my needs for a new vehicle. I settled on a 2009 E320 with Bluetec. The car has been great, not only did it have every feature that I wanted, but the ride is great (much more S-class like than previous E classes that I have owned)and I routinely get 38 mpg on the highway. With traveling back and forth to Cleveland, I must tell you that I have been pleasantly surprised. The entire buying process was simple and easy. Andrew did a great job and I would certainly suggest looking him up when you visit Crown MB. More

I have rated Michael Gale a solid “5” only because that was the highest number available. Mike has worked with me on multiple purchases, and has taken care of two of my children’s new and pre-owned automob was the highest number available. Mike has worked with me on multiple purchases, and has taken care of two of my children’s new and pre-owned automobile purchases as well. Mike goes way beyond expectations, taking time to understand and anticipate your needs, and then delivering exactly the right vehicle for your individual requirements. On my most recent new car purchase, Mike was so in tune with what my daughter wanted that he had the vehicle and paperwork queued up and ready for us to come in to sign and drive home. On my previous new car purchase, Mike and I exchanged text messages (on his day off) to finalize the purchase. Mike chose to work at Crown Mercedes because their treatment of customers parallels his own high standards. Highly recommend. More

My daughter and I went to Crown Mercedes to decide which type of mercedes I wanted. My husband stayed behind as he would rather have his teeth pulled then join us. Andrew Ruck and Crown Mercedes were referr type of mercedes I wanted. My husband stayed behind as he would rather have his teeth pulled then join us. Andrew Ruck and Crown Mercedes were referred to me by my auto mechanic who had serviced my older Mercedes and I trusted his judgement. Andrew, was extremely professional and very attentive to my needs in the mercedes I wanted to purchase.I was not ready to buy but he would call me and give me an update of new arrivals. After I had made a decision, my husband joined us at Crown and met Andrew. He commented, had he met Andrew earlier he would have purchased a car much sooner. Andy, a business owner, was impressed with Andrew because he was down to earth, passionate about his work and trustworthy. We had a wonderful experience because Andrew, Tom and Craig went to great lengths to make it just that! We look forward to future car purchases with Crown. More

I recently had the pleasure of visiting your dealership and purchasing my vehicle from Tony Ramirez. What an awesome experience it was dealing with Tony and Tom Sands!! These gentlemen are truly assets to and purchasing my vehicle from Tony Ramirez. What an awesome experience it was dealing with Tony and Tom Sands!! These gentlemen are truly assets to your business and I would not hesitate to recommend Crown to anyone. More

Crown Mercedes, specifically Mike Gale provided the best possible shopping & sales experience I could have imagined. Absolutely amazing service! I would definitely recommend Crown Mercedes & Mike Gale to possible shopping & sales experience I could have imagined. Absolutely amazing service! I would definitely recommend Crown Mercedes & Mike Gale to anyone shopping for a new or used luxury vehicle. More

Extremely easy process. Mike took time to help me with purchase. There was attention to detail and respect and consideration for my time. It was the easiest car buying experience I had ever had. On accoun purchase. There was attention to detail and respect and consideration for my time. It was the easiest car buying experience I had ever had. On account of this experience, I think my next car will also be a mercedes and I will return to Crown. More

Mike was nothing short of phenomenal through the entire sales process and even after the sale. He went above and beyond to get my monthly payment where I needed it, without sacrificing a single option. I s sales process and even after the sale. He went above and beyond to get my monthly payment where I needed it, without sacrificing a single option. I swear he was just as excited about the car and all its features as I was! After the purchase, I was unable to figure out the programmable garage door feature. Called Mike and he came to my home after work that night and did it himself. He makes house calls...are you kidding me? Like I said, phenomenal. More