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Crown Mercedes-Benz Dublin

Dublin, OH

4.9
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,223 reviews

December 13, 2012

We have now bought 3 ML350's from Ken. Ken is by far the best and easiest salesman that we have ever worked with. Ken goes above and beyond to make our experience easy and painless. From knowing what I like More

by Error
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Renee Error
Dec 14, 2012 -

Crown Mercedes-Benz Dublin responded

Congratulations on your new ML 350! We are glad you enjoyed your visit to Crown Mercedes. Enjoy your new vehicle and let us know if you need anything. Make sure you visit our website for service coupons when the time comes. Your Friends at Crown Mercedes-Benz Dublin

December 04, 2012

This is my third Mercedes and I love it! I have had nothing but top notch service from not only the dealership, but my salesman as well! Mike Gale is the absolute BEST! He is my one and only salesman More

by mlts809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gale
Dec 05, 2012 -

Crown Mercedes-Benz Dublin responded

On behalf of everyone here at Crown Mercedes-Benz Dublin, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again. Your Friends at Crown Mercedes-Benz Dublin

December 03, 2012

Recently purchased a new E-Class. I ended up working with Mike Gale, and thoroughly enjoyed the experience. I wasn't sure of which model I wanted, but Mike was helpful and patient, and really knew the More

by rpowers3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gale
Dec 05, 2012 -

Crown Mercedes-Benz Dublin responded

We are thrilled to hear about your positive experience at Crown Mercedes-Benz Dublin. Our entire dealership takes great pride in providing the best possible buying experience and Michael Gale will be thrilled to hear your kind words. When the time comes to service your new E-Class, visit our website for great service specials! Your Friends at Crown Mercedes-Benz Dublin

December 03, 2012

CJ and Tom were an awesome team! I feel like I've known CJ for years. I was greeted with a hug...not a handshake! Wow! Both CJ and Tom were very patient, understanding and accomodating. I was treated like More

by scone01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sands
Dec 04, 2012 -

Crown Mercedes-Benz Dublin responded

We are thrilled to hear about your positive experience at Crown Mercedes-Benz Dublin. Our entire dealership takes great pride in providing the best possible buying experience and everyone will be thrilled to hear your kind words. When the time comes to service your new car, visit our website for great service specials! Your Friends at Crown Mercedes-Benz Dublin

November 30, 2012

CJ Sexton was excellent to work with! He came highly recommended to us from a colleague and I can honestly say that we will be recommending him to others as well! I can’t say enough good things about h More

by bandpstan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 04, 2012 -

Crown Mercedes-Benz Dublin responded

We are thrilled to hear that we made the purchase of your new car easy! We are committed to outstanding customer service and we are glad that wce made buying a car easy for you. CJ Sexton is certainly a favorite around here, so it is no surprise that you had a great experience working with him. Thank you for your thoughtful note and thank you for your business. Your Friends at Crown Mercedes-Benz Dublin

November 30, 2012

I recently purchased a vehicle from Mr. Cj Sexton at Crown Mercedes in Dublin. This was by far the best auto buying experience I have ever dealt with. Cj was tentative to my needs, knowledgeable of not More

by RyRy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 04, 2012 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Mercedes-Benz Dublin

November 28, 2012

I continue to come to Crown Mercedes primarily because of the personal and professional attention that I get from Ken Stuart. He always finds time to work with me and acts as an advocate for the customer. More

by Larry Battista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Stuart
Nov 29, 2012 -

Crown Mercedes-Benz Dublin responded

We would like to sincerely thank you for letting us know how we are doing. We realize that purchasing a vehicle is a big decision and we try to make the experience simple and informative. Thank you for choosing Crown Mercedes-Benz Dublin and Ken Stuart. Your Friends at Crown Mercedes-Benz Dublin

November 28, 2012

Ken Stuart, and the team at Crown, are always professional, hospitable and make my buying and service experience pleasant, hassle free, and cost effective. From the moment you arrive, you are tr More

by tweirick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Brooks
Nov 29, 2012 -

Crown Mercedes-Benz Dublin responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Ken Stuart took such great care of you. Enjoy your vehicle and we look forward to seeing you in the future. Your Friends at Crown Mercedes-Benz Dublin

November 22, 2012

OUTSTANDING!!! We have never owned a Mercedes before, however we have purchased several new vehicles in our time. CJ was outstanding. He was the type of sales person that you love to deal with. So man More

by lhittle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sands
Nov 26, 2012 -

Crown Mercedes-Benz Dublin responded

Congratulations on your vehicle and thank you for sharing this great review with us. We are grateful for your kind words and happy we could help. When the time comes for service, give our service team a call. You will not be disappointed! Your Friends at Crown Mercedes-Benz Dublin

November 20, 2012

A friend recommended this dealership to us after a "bad" experience at the other Mercedes dealership here in town. Mike Gale was amazing and took great care of us. I just had my 10,000 mile service y More

by mrstweis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gale and Shin, Michael Gale
Nov 21, 2012 -

Crown Mercedes-Benz Dublin responded

Thank you so much for taking the time to write this review of our service department. Michael Gale will be happy to hear that he was able to exceed you expectations and offer you excellent customer service. We look forward to the opportunity to serve you again. Your Friends at Crown Mercedes-Benz Dublin

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