Crown Mercedes-Benz Dublin
Dublin, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Konstantin was very informative about the Mercedes I was looking at; helped me understand all of my options and what would work best for me and my family. He was professional, and fun to deal with. I had a looking at; helped me understand all of my options and what would work best for me and my family. He was professional, and fun to deal with. I had a great experience and was able to trade a car I loved for one I love even more. Thanks Koni! More
Once again Koni made the buying experience very easy. He Once again Koni made the buying experience very easy. He always returned calls but did not continuously call me. He went out of his way to make this Once again Koni made the buying experience very easy. He always returned calls but did not continuously call me. He went out of his way to make this happen. Turning in my previous lease was very simple compared to other dealers. He made sure I had something to drive while waiting for my car to arrive and delivery went smoothly. Craig made the finance part very simple. Didn't try to push unwanted extras yet was able to explain additions that he correctly believed were in my best interest. Great job from Crown. More
I had a wonderful experience purchasing my ML350. I had the car I wanted within' 2 hours of stepping on the lot. Konstantin was very informative he knew the vehichle inside and out. I WOULD HIGHLY RECCOMEN the car I wanted within' 2 hours of stepping on the lot. Konstantin was very informative he knew the vehichle inside and out. I WOULD HIGHLY RECCOMEND HIM to anyone in the markey for a new/used vehichle. Thank you!! I love my ML350 :) More
The experience purchasing and servicing a used vehicle from Crown Eurocars of Dublin was great and I would recommend them to my closest of friends and family. It began with an prompt exchange of emails w from Crown Eurocars of Dublin was great and I would recommend them to my closest of friends and family. It began with an prompt exchange of emails with Doug Horner and a voice message. Doug was very professional and personable, which is very important to me. When I arrived at the dealership, Doug showed me the vehicle and answered my questions. He knew the vehicle well. After we came to an agreeable price, Doug continued to help and guide me through the sales process. The experience continued when the dealership team serviced the vehicle I just purchased serviced for a couple of very minor issues discussed during the sales process. The Service Advisor which helped me was Dan Hawks. Dan was again, very professional and personable. Even when I through him a curve ball during the process, Dan took it in stride and graciously took care of my requests. Unexpected requests being resolved are the things that are memorable and will keep me coming back for service. Additionally, Dan was very attentive to my 3 year old son and he and my family are the most important things in my life. Thank you for the great experience and you can be assured that I will continue to come back and recommend Crown Eurocars of Dublin to my friends and family. Sincerely, P. Spurlock More
I came into Mercedes to have the brakes checked on my current Mercedes at that time. I had received a call the night before regarding my car and asking if someone could give me an appraisal. I agreed t current Mercedes at that time. I had received a call the night before regarding my car and asking if someone could give me an appraisal. I agreed to that and decided to make an initial inquiry about used cars while my Mercedes was being appraised. Andrew Ruck came over and asked how he could be of service. I told him I was just mildly interested in a used Mercedes and he was fine with that. I told him that I definitely wanted a Navigation System and thought I wanted silver. He went throuogh the inventory and said he didn't have silver at this point, and pointed out the popularity of white. He basically said that he knew about one particular car that he thought might be of interest. From that point on he was individually interested and facilitated my questions and guided me with information on the cars today. He brought up the car that he thought might be of interest and we took a test drive. I loved the drive and the fact that it was four wheel drive. He offerred to have the car detailed and said I could take it home for the night to see what my husband thought. I was comfortable with Andrew from the first moment and his understanding of this car gave me total confidence. I like having my car explained to me and he was absolutely great with that process. Andrew was never pushy, but always informed and supportive. Bottom line, I bought the car a day later after doing some research on line. He was prompt in getting the numbers to me and when I went back to tell of my decision, he was especially helpful with the workings of all facets of the navigation system, etc. He said he would sit with me after the purchase was final and we would review everything so that I could be coached, rather than told. This was a saving grace. Andrew even arranged to come to my house and program the garage door into the car. He definitely knows how the computer systems work in these cars and actually I have yet to find a question he couldn't answer. I would highly recommend Andrew Ruck with the Mercedes administration. He is kind, respectful, sincere, and extremely knowledgable. Kudos. More
This year I surprised my wife with a beautiful new ML350 for Christmas. Doug did a phenomenal job helping me pick out the perfect car. After helping both my wife and I together pick out her previous Mercede for Christmas. Doug did a phenomenal job helping me pick out the perfect car. After helping both my wife and I together pick out her previous Mercedes, Doug was able to use his prior knowledge of her preferences to guide me toward a vehicle he knew she would love. Thank you so much Doug for making this the most magical Christmas yet! We look forward to working with you again. More
Last Christmas, we purchased a ML 350 from Dustin at Crown and have been extremely pleased with its performance, practicality, and safety. This year, we wanted a small sedan with the same qualities. C Crown and have been extremely pleased with its performance, practicality, and safety. This year, we wanted a small sedan with the same qualities. CJ educated us on the different models. He identified our specific short and long-term needs based upon vehicle criteria and finances. Since we live over 125 miles from Crown and work long hours Monday through Friday, CJ worked with our schedules in the evenings and weekends. CJ was extremely professional and knowledgeable. Once we identified our specific model, color and options, he immediately located our perfect vehicle and facilitated the transaction expeditiously. Dustin provided excellent guidance on the financing and we now have a beautiful C350 Sport Sedan in our garage. CJ and Dustin work together to provide the consumer with an EXCEPTIONAL purchase experience! We felt confident that we made an educated decision with excellent customer service and a great deal on our new vehicle. More
One of the best car sales experiences I have ever had. Matthew greeted our family as soon as we walked through the door I didn't ever think that I would experience this kind of treatment from a dealership Matthew greeted our family as soon as we walked through the door I didn't ever think that I would experience this kind of treatment from a dealership we will buy our next Mercedes from matthew More
I have leased numerous vehicles with Mercedes. Andrew and Dustin made my experience with Crown one that will cause me to return for ALL of my automotive needs. From the professionalism to the personal t and Dustin made my experience with Crown one that will cause me to return for ALL of my automotive needs. From the professionalism to the personal touch, no other can compare. Thank you. More
I really enjoyed my car buying experience at Crown Mercedes-Benz. CJ Sexton was an excellent sales person to work with and made the whole experience much easier than expected. He was attentive, knowle Mercedes-Benz. CJ Sexton was an excellent sales person to work with and made the whole experience much easier than expected. He was attentive, knowledgeable and professional. I chose to special order my vehicle and CJ kept me updated every week on the status of my vehicle which was a nice touch. I would highly recommend Crown and CJ to anyone looking for a great car-buying experience! Thanks, CJ! More