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Crown Mercedes-Benz Dublin

Dublin, OH

4.9
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,223 reviews

January 31, 2013

Wonderful experience, I brought my 2010 e350 in for a simple oil service and tire rotation and the tech inspected my car and even showed me an issue that will need addressed next visit. The carwash was e More

by SwK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Dill
Feb 11, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help! Your Friends at Crown Mercedes-Benz Dublin

January 29, 2013

Recently purchased a new C Class from Andrew Ruck and Tom Sands and the experience was outstanding. I could not be more happy with the vehicle and the service I received during the process. Both Andrew and T More

by Sarah21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sands, Andrew Ruck
Jan 30, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to share your experiences with Crown Mercedes-Benz Dublin. It is a pleasure to have customers like you, and we truly appreciate your feedback. Please let us know if we can assist you with your future vehicle needs. We are happy to help! Have fun in your new C Class! Your Friends at Crown Mercedes-Benz Dublin

January 28, 2013

Wow! Words can't really describe how comfortable and happy Andrew Ruck made us with the purchase of our new vehicle. He was very patient with my wife who sometimes needs a little extra attention. Andr More

by baseballtommy12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ruck
Jan 30, 2013 -

Crown Mercedes-Benz Dublin responded

We are so happy to hear of your positive experience at Crown Mercedes-Benz Dublin. We are committed to providing our customers with nothing less than 5-star service. Andrew Ruck will be especially happy to hear that you were completely satisfied with his customer service. Check our website for specials and money saving coupons when the time comes for service. Your Friends at Crown Mercedes-Benz Dublin

January 28, 2013

The dealership and especially the salesperson, CJ Sexton, was very accommodating, knowledgeable, and friendly. Cj spent time with me at both the front end (ordering the car that I wanted) and the back end ( More

by dorobbin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 30, 2013 -

Crown Mercedes-Benz Dublin responded

On behalf of all of us here at Crown Mercedes-Benz Dublin, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. CJ Sexton is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town in your new car! Your Friends at Crown Mercedes-Benz Dublin

January 28, 2013

Mike Antauer has been a huge help with my search for a new car. I decided on Mercedes-Benz and Mike after a bad experience at another brands dealership. I had the car shipped to me since I was out of town More

by Mr.Mcmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Antauer
Jan 30, 2013 -

Crown Mercedes-Benz Dublin responded

We would like to thank you for letting us know how we are doing. Here at Crown Mercedes-Benz Dublin, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Mike Antauer was able to assist you in finding a vehicle that was right for you. Be sure to visit our website for new specials, money-saving coupons and more. Your Friends at Crown Mercedes-Benz Dublin

January 27, 2013

Ken Stuart has provided outstanding service to our family over the past several years and our most recent purchase of a pre-owned certified E-class Mercedes was excellent. Ken knows his cars and will work h More

by two_buckeyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 28, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Kenneth Stuart will be thrilled to hear your kind words as well. Be sure to visit our website for coupons when the time comes to have your car serviced. Your Friends at Crown Mercedes-Benz Dublin

January 26, 2013

I had a great experience and got a great deal on my new 2013 C300 at Crown Mercedes! Although I had to wait for the car, C.J. provided me with a loaner until mine arrived. I love my car and I have to say More

by Raulin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul
Jan 28, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new C300 purchase and are happy to hear we delivered the service you expect. Congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future. Your Friends at Crown Mercedes-Benz Dublin

January 23, 2013

I continue to drive a Mercedes because of the relationship I have established with Ken Stuart. He is incredibly trustworthy, has great knowledge and understands what is important to me as a clien More

by Francie Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kenneth Stuart
Jan 25, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your vehicle is ready for its next service. We would be happy to help! Your Friends at Crown Mercedes-Benz Dublin

January 23, 2013

The dealeraship and the sales person were outstanding. All questions we asked were answered to our satisfaction. The salesperson went over and beyond in making sure we understood our vehicle and all its More

by beltonlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Stuart
Jan 25, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Enjoy your new car! Your Friends at Crown Mercedes-Benz Dublin

January 18, 2013

I was introduced to CJ from a colleague of mine a few months ago so I stopped in on the weekend and we met. My initial plan was to wait until the spring and he was very understanding and provided all of More

by benzgirl6377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Karasarides
Jan 25, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! Please let us know when your new vehicle is ready for its first service. You won't be disappointed! Your Friends at Crown Mercedes-Benz Dublin

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