Crown Mercedes-Benz Dublin

I've owned Mercedes Benz products for forty years and I've worked with many dealer service personnel and techs. In all respects Crown and Dave Kohler stand out as the best I have ever worked with. My car I've worked with many dealer service personnel and techs. In all respects Crown and Dave Kohler stand out as the best I have ever worked with. My car was recently in Crown's shop for several days and I grew more confident with each passing day that it was being taken care of by top professionals led by Dave. Dave is a "car guy." That comes through immediately. He's highly knowledgeable about all cars and especially about Mercedes Benz. Knowing that my car was handled by a complete professionals like Dave was reassuring. Dave contacted me every day and he told me what was needed, what had been uncovered what was being done. Dave showed genuine concern for me and for my car to be returned in perfect condition. He remarked several times, 'I know this is taking a while but I want you to love it when you get it back.' The car now runs better than ever and I love it. Crown Mercedes Benz is the place to go. Dave Kohler is the man to see. More

I made the mistake of not purchasing my first Mercedes through Crown. I happily landed at their service department after several unfortunate visits with other Columbus Mercedes servicing options. I worked through Crown. I happily landed at their service department after several unfortunate visits with other Columbus Mercedes servicing options. I worked with Dave Kohler through the years, and in December when it came time to trade up, I couldn't think of a better place to purchase my new Mercedes. Dave helped establish my relationship with their sales department and has continued to bend over backwards to ensure that I receive the very best treatment. When enduring an unfortunate "hit-and-run" incident while traveling last week, Dave was on my top list to contact. After assessing the damage, he gave me great recommendations and even set me up with a spare C300 while my car was taken to the certified Mercedes repair shop. I can't thank him enough as I'm currently almost 9 months pregnant and his generous efforts have definitely made this incident easier to digest and has allowed me to continue my life as usual. Thank you, Dave Kohler and Crown Mercedes. More

I purchased my used c class almost one month ago from Andrew. The price was great and the service was amazing. I live in Westerville and although there is a dealer closer to me I picked Crown first becau Andrew. The price was great and the service was amazing. I live in Westerville and although there is a dealer closer to me I picked Crown first because the car was the lowest in the area but secondly because upon my arrival the car looked to be the cleanest in the area too. I have to admit that the car was somewhat of an impulse buy (after the third visit) but Andrew did make me feel comfortable with the purchase of my first luxury car. After a month of driving the car is still in great and no surprises have come up. I even took the car on a long road trip. I plan on recommending Crown to everyone I know! More

We had the pleasure of working with Mike Gale at Crown Mercedes to purchase our SUV. It is without a doubt, that this experience was, by far, the best auto purchasing experience we have ever had! Mike was Mercedes to purchase our SUV. It is without a doubt, that this experience was, by far, the best auto purchasing experience we have ever had! Mike was patient, honest, thorough and completely went out of his way to make sure we were getting the best car for our needs and at the right price. Another attribute was his respect for our time. We appreciated how prepared he was when we were meeting with him and our visits were quick and to the point. Mercedes has set an exceptional standard with Mike! He exceeds great! More

CJ is undoubtedly one of the best representatives of any business organization I have ever encountered. His friendliness, humor, patience, and product knowledge turned one of my least enjoyable tasks (pu business organization I have ever encountered. His friendliness, humor, patience, and product knowledge turned one of my least enjoyable tasks (purchasing a car) into something I will look forward to when the time comes to replace my new beautiful E350. After arranging a late Friday afternoon appointment (designed to provide a fast getaway if needed), my husband and I met CJ and laid out our interests and concerns. He listened carefully and presented several alternatives. With the help of Crown's financing wizard, Dustin Holland, CJ was able to turn a slightly cynical, potential customer into a new Mercedes Benz owner. That evening, I drove away from the dealership with my first (of many to come) Mercedes Benz. I can truthfully say that if it had not been for CJ's (and Dustin's) efforts, personality, and stellar customer service, I would not have purchased my spiffy new car. CJ has been equally kind and patient after the purchase while teaching me the intricacies of the vehicle. CJ, I am convinced that if Crown Eurocars had three more employees like you and Dustin, they could take over the world--or at least the title of U.S. Dealer of the Century. Thank you again for the best car-purchase experience that I've ever had. More

Have worked with Justin on several occasions. He is thorough and attentive. He worked with the service specialists to identify and correct a most difficult intermittent problem I was having with my 20 thorough and attentive. He worked with the service specialists to identify and correct a most difficult intermittent problem I was having with my 2008 GL320. With his help, my car is running like new. Thanks. More

This was the best car buying experience we have ever had! Crown Dublin is a very professional and well run organization. Doug Horner was fun to deal with and gave us straight answers start to finish. He m Crown Dublin is a very professional and well run organization. Doug Horner was fun to deal with and gave us straight answers start to finish. He made it easy. We will be back!! Thank you. More

I was a 'woman on a mission' to get the right car, right price, and close deal quick. I did not have a lot of time. I had done my research online and called the dealership. The person who fiel car, right price, and close deal quick. I did not have a lot of time. I had done my research online and called the dealership. The person who fielded the call was Grady Nance. He listened and promised to get answers about cars' availability. Car I wanted had a probable buyer, but the vehicle I was interested in does not stay on inventory long, and I was not surprised to find seriously interested buyer already there. Grady stayed on the case for my car...when the other interested buyer dropped out, Grady called and I ran over to see it. Grady had car waiting for me in front of dealership. I drove over 60 miles to see this car, and I was prepared with financing approval. Grady was very helpful, thorough, and his stewardship of my purchase was spot-on, time responsive, and he coordinated all the steps to get me out the door that same day. I highly recommend Mr. Grady Nance at Crown Mercedes. More

I have worked with Justin Dill, Service Advisor, on many occasions. On each occasion, Justin has been very thorough, detailed, and honest with the service of my car and the outcomes to expect. Putting aside occasions. On each occasion, Justin has been very thorough, detailed, and honest with the service of my car and the outcomes to expect. Putting aside all technical expectations one would assume, Justin takes time out of each encounter to talk with his client and to make them feel comfortable and enjoy their experience while at Crown Mercedes-Benz Dublin. I highly recommend working with Justin when scheduling for your car to be serviced. In the past, I have been pleased with the overall service at Crown Mercedes-Benz Dublin, but working with Justin has bumped the experience at Crown Mercedes-Benz Dublin to an all new, enjoyable level. More

I was looking for a used car and I asked mike gale to keep an eye out for one, and after several weeks mike called me and he said he had the perfect car for me. Thank you mike I look forward to buying my keep an eye out for one, and after several weeks mike called me and he said he had the perfect car for me. Thank you mike I look forward to buying my next ten cars from you! More