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Crown Mercedes-Benz Dublin

Dublin, OH

4.9
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,223 reviews

May 06, 2013

Dustin and Ken made it very easy and comfortable for us to purchase our first Mercedes. They were very helpful, courteous and professional from our first visit, while reviewing options/negotiations and in More

by HD09
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Philip D. Lepianka
May 08, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and your kind review. We are pleased to hear that Dustin and Kenneth were able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Your Friends at Crown Mercedes-Benz Dublin

May 05, 2013

I have given this rating because every time my family and I come in to buy a car we are treated with respect and friendliness. The service is great and we are always satisfied with the service and the deals More

by shehata860
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gale
May 06, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your loyalty and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Mercedes-Benz Dublin

May 03, 2013

CJ worked with me for about two weeks while I was deciding about a used Mercedes. He was always availiable for questions and happy to help. He spent lots of time and did lots of work to get me into m More

by BlakeBridges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Enjoy your new car! Your Friends at Crown Mercedes-Benz Dulbin

May 01, 2013

From the time we arrived at Crown Mercedes to the time we left we were treated like royalty. The only thing that was missing was the red carpet. We had a short conversation over the phone with Tom about wh More

by blazerd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sands, Matt Frazier
May 03, 2013 -

Crown Mercedes-Benz Dublin responded

Excelling in customer service is very important to the whole Crown Mercedes-Benz Dublin family. We would like to extend our most sincere gratitude to you for taking the time to share your experience. It is humbling to know that we provided your best car buying experience thus far and hope to see you in the future. Your Friends at Crown Mercedes-Benz Dublin

May 01, 2013

Having recently visited the Dublin MAG BMW dealer to test drive a BMW X5 my wife and I were thoroughly disappointed with the BMW sales manager's demeanor towards us. He made us feel unworthy and looked down More

by gantzr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sands, Doug Horner
May 03, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again when your new car is ready for its first service. Your Friends at Crown Mercedes-Benz Dublin

April 29, 2013

Todd was professional and courteous. I have complete confidence in Todd and all of the service staff! I know that whatever service my E550 is in for, it will be completed to a level beyond any of my ot More

by AveryAnthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Todd Johnson
May 01, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing this kind review with us. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your Mercedes-Benz needs! Your Friends at Crown Mercedes-Benz Dublin

April 29, 2013

Crown Eurocars is both efficient and responsive. We found their staff to pleasant, accommodating and easy to work with. We contacted dealers in Cincinnati where we live and they simply did not respond More

by dws4955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 01, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Mercedes-Benz Dublin

April 28, 2013

Everyone was very friendly and answered my plethora of questions. After we finished the paperwork, Ken took the time to set up my phone and show me how to use every electronic feature with my specific te More

by AngelaBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2013 -

Crown Mercedes-Benz Dublin responded

We would like to sincerely thank you for letting us know how we are doing. We realize that purchasing a vehicle is a big decision and we try to make the experience simple and informative. Your Friends at Crown Mercedes-Benz Dublin

April 28, 2013

I went to Crown Eurocars of Dublin not expecting to buy anything but more to look around. CJ sexton found me an amazing car and did all he could to make sure I left that day with it. He was a great guy to More

by Ksmit115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Sexton and Tom Sands
Apr 29, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again when your new car is ready for its first service. Your Friends at Crown Mercedes-Benz Dublin

April 25, 2013

We were/are very pleased and surprised at the encounter. A beautiful car and a smooth transaction. We are very happy with the car.Thank you Grady and Dustin. More

by donaldjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grady Nance
Apr 26, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your car is ready for service. We would be happy to help. Your Friends at Crown Mercedes-Benz Dublin

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