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Crown Mercedes-Benz Dublin

Dublin, OH

4.8
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,223 reviews

May 27, 2013

I stopped in with almost no intention of actually buying a Mercedes-Benz, the real goal was to test drive a few different models. The vehicle sold itself with its unexpected level of performance and refine More

by Michaelguye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Frazier
May 31, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help! Your Friends at Crown Mercedes-Benz Dublin

May 20, 2013

Grady was by far the best salesperson I've had the pleasure of dealing with, His knowledge, willingness to help and understanding of my situation and needs without a doubt made a huge impression on me More

by lsvtecturbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grady Nance
May 22, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that we were able to offer you not only the vehicle you were looking for, but exceptional customer service as well! Please let us know when your new car is ready for its first service. You will not be disappointed! Your Friends at Crown Mercedes-Benz Dublin

May 20, 2013

I couldn't have had a better experience leasing my new 2013 C300! This is my 2nd time working with Dustin Holland and the first time working with CJ Sexton. From the moment that I walked in the stor More

by OSUSoccer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 22, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit to our dealership. We look forward to the opportunity to assist with any service your new C300 might need in the future. Your Friends at Crown Mercedes-Benz Dublin

May 16, 2013

Matt Frazier was a pleasure to work with right from the beginning. He went the extra mile to research and find us the car we were looking for. He never gave up as we kept chaning what we want, as we were n More

by wsuppogu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frazier
May 17, 2013 -

Crown Mercedes-Benz Dublin responded

We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Matt is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town in your new car! Your Friends at Crown Mercedes-Benz Dublin

May 16, 2013

Best car experience ever. Grady was amazing and helpful and knows what true quality customer service consists of- which is rare these days. He worked so hard to get me into the car of my dreams and I could More

by Ktaylor78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grady Nance
May 17, 2013 -

Crown Mercedes-Benz Dublin responded

We would like to sincerely thank you for letting us know how we are doing. We realize that purchasing a vehicle is a big decision and we try to make the experience simple and informative. Your Friends at Crown Mercedes-Benz Dublin

May 15, 2013

I have purchased a lot of vehicles over the years, and Matt went out of his way to help with the purchase of our car for my wife. The follow up after the purchase has been great, and when I had a small i More

by rkendle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frazier
May 17, 2013 -

Crown Mercedes-Benz Dublin responded

We would like to thank you for letting us know how we are doing. Here at Crown Mercedes-Benz Dublin, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Matt was able to assist you. Your Friends at Crown Mercedes-Benz Dublin

May 15, 2013

Matt was a pleasure to work with throughout my buying experience. Not only did Matt help clarify all of my concerns, but he went the extra mile to research and make me feel as comfortable as possible dur More

by KendallKadish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frazier
May 17, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Matt will be thrilled to hear your kind words as well. Your Friends at Crown Mercedes-Benz Dublin

May 15, 2013

We came in late one evening after having a not so great experience at another dealership. It took a few minutes to get some help, but we understood because it was near close and rainy. Cj came and introduc More

by Basketweaver1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sands
May 17, 2013 -

Crown Mercedes-Benz Dublin responded

Congratulations on your new Mercedes-Benz. We realize you have several choices when buying a car and thank you for choosing Crown Mercedes-Benz Dublin. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience. Your Friends at Crown Mercedes-Benz Dublin

May 09, 2013

We are having fun with our new car and take pride in showing it off to our friends. We enjoyed working with Michael Antauer and others at Crown Euro. You were so professional with no pressure what so More

by margewilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Antauer
May 10, 2013 -

Crown Mercedes-Benz Dublin responded

We are so happy to hear of your positive experience at our dealership. We are committed to providing our customers with nothing less than 5-star service. Mike Antauer will be especially happy to hear that you were completely satisfied with his customer service. Your Friends at Crown Mercedes-Benz Dublin

May 08, 2013

I have given this rating because, Mr. Newland helped me purchase a Kia that has helped me drive my kids to school safely every day. I am thankful he's helped, me find my dream car. More

by ssam6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2013 -

Crown Mercedes-Benz Dublin responded

thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help! Your Friends at Crown Mercedes-Benz Dublin

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