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Crown Mercedes-Benz Dublin

Dublin, OH

4.9
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,223 reviews

June 20, 2013

I had the opportunity to purchase a new GL from your dealership. I wanted to drop you a quick note to let you know the purchasing experience was outstanding. I am a caraholic...and buy cars more often More

by countrymusicfreak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Antauer
Jun 21, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help! Your Friends at Crown Mercedes-Benz Dublin

June 17, 2013

Excellent service. Good communication throughout repair process. Very accommodating: provided a loaner car even with last minute scheduling and stayed late to accommodate drop off. Even came in under budg More

by KennethHeater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill
Jun 18, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing this review with us. Justin and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail. Your Friends at Crown Mercedes-Benz Dublin

June 10, 2013

I went into Crowne after visiting several area dealers and was promptly greated by CJ Sexton. CJ worked with me to find the perfect car for my needs. He was very thorough, professional, friendly and ens More

by mkilroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 14, 2013 -

Crown Mercedes-Benz Dublin responded

We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. CJ Sexton is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town in your new car! Your Friends at Crown Mercedes-Benz Dublin

June 04, 2013

Mr Nance was a pleasure to work with. His knowledge and professionalism was more than you could ask for. He made me a believer in the product that he represents. He was also a great "babysitter" for our More

by Davidjr3294
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grady nance, Grady Nance
Jun 07, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Grady will be thrilled to hear your kind words as well. Your Friends at Crown Mercedes-Benz Dublin

May 30, 2013

I purchased a car from Andrew and have been impressed with the car ever since. I moved to this country almost a month ago and even though there was a small language gap he never seemed to mind. I was sur More

by AMercedes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ruck
May 31, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again when your car is ready for its first service. Your Friends at Crown Mercedes-Benz Dublin

May 30, 2013

Last week we worked with CJ Sexton to buy a used car for our son to drive in college. I found the car using USAA's "car finder service". CJ was professional, knowledgeable and friendly. We felt so good abo More

by Parentsof2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 31, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and your kind review. We are pleased to hear that CJ and Dustin were able to help you find the perfect vehicle to meet your needs. Your Friends at Crown Mercedes-Benz Dublin

May 29, 2013

I have a 1987 560sl convertible. Justin and all the workers in the shop do great work. It is hard to find a place that is willing to work on it, and have such amazing results. The car runs and looks in More

by mmgasdoc1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill
May 31, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Your Friends at Crown Mercedes-Benz Dublin

May 29, 2013

I recently purchased a used Mercedes from Crown and I have nothing but good and positive things to say. Cj went above and beyond to ensure I was please with my car and showed me all the features of the v More

by columbusliving1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sands
May 31, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to seeing you again. Your Friends at Crown Mercedes-Benz Dublin

May 29, 2013

The experience exceeded my expectations with regard to a new car purchase. Having a designated appointed also increased my experience by having someone waiting and dedicated to serve me when I arrived. Th More

by fossonr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Brooks, Matt Frazier, Doug Horner
May 31, 2013 -

Crown Mercedes-Benz Dublin responded

Excelling in customer service is very important to us. We would like to extend our most sincere gratitude to you for taking the time to share your experience. It is humbling to know that we provided your best car buying experience thus far and hope to see you in the future. Your Friends at Crown Mercedes-Benz Dublin

May 29, 2013

Cj sexton and Dustin Holland did an amazing job with my 2nd mercedes purchase within a 12 month period. Cj sexton went above and beyond the typical "salesman" job duties. My car had to be delivered and Cj More

by ciraky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Karasarides
May 31, 2013 -

Crown Mercedes-Benz Dublin responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that CJ took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future. Your Friends at Crown Mercedes-Benz Dublin

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