Crown Mercedes-Benz Dublin

The reason I chose Crown, when I bought my ML350, was because of my previously excellent experience with the service department. This week's visit for "routine scheduled maintenance" again reinforces thi because of my previously excellent experience with the service department. This week's visit for "routine scheduled maintenance" again reinforces this belief. The staff (and especially Todd) make me feel welcome and listen to my needs and always makes me feel special. They were very appreciative of my comments on the loaner vehicle and the technician figured out why my seat spring occasionally shifts. Good job by one and all. More

I Bought a 2013 gl350 after a frustrating experience at Germain Mercedes at easton. Right away there was a good feeling about the way they treat you as valuable customer not just another number thru the Germain Mercedes at easton. Right away there was a good feeling about the way they treat you as valuable customer not just another number thru the door. The sales team was very knowledgeable & took care of me every step of the way during my purchase. Mike Gale had was out on medical leave when Andrew Ruck stepped in & took care of the final phase of the purchase I ran into some warranty issues with the car, build quality problems from Mercedes, that's when I got to experience the high level of continuing customer satisfaction at the service department. Dave kohler was very good with getting my questions answered & kept me updated constantly on the status of the repairs. he conveyed my concerns to the right people & I got to meet the Mercedes rep who was also exceptional in making my experience as pleasurable as possible in the given circumstances. I'm extremely pleased with my choice of dealership & would highly recommend this to my friends & family. Will be back shortly for my 1st service soon More

I purchased a used Mercedes about 7 years ago and it had served me well but after my two teenaged boys wreaked havoc on it it was time for something new. I contacted Stephen Revard who though not my origina served me well but after my two teenaged boys wreaked havoc on it it was time for something new. I contacted Stephen Revard who though not my original salesperson had always been helpful to me and my family over the years. Stephen was very patient with me during my shopping, he never rushed or pressured me and I looked at at lot of options and several models. In the end I chose a C300, it was just right for me. More

I had a great experience at Crown. I felt they gave me a great deal, and made the trade in on my lease very turn-key. Thanks so much! great deal, and made the trade in on my lease very turn-key. Thanks so much! More

My car purchase with Crown and Grady in particular was by far and above the most pleasant, stressfree and time efficient new car experience I have ever had.Upon.meeting Grady I immediately appreciated his far and above the most pleasant, stressfree and time efficient new car experience I have ever had.Upon.meeting Grady I immediately appreciated his understanding of my busy schedule and limited time and but most important my frustration with previous new cars salesman. Grady provided the answers to my questions immediately and responded in a very straightforward manor each time. It was Gradys demeanor, friendliness, knowledge and customer service followed by price that caused me to move forward with a new car purchase through Crown. I look forward to sending referrals Grady's way! More

I worked with Mike Gale to purchase my new Mercedes Benz SUV. Mike was great to work with, he knows the product inside and out. He put me at ease from the minute I walked through the door. I never felt p SUV. Mike was great to work with, he knows the product inside and out. He put me at ease from the minute I walked through the door. I never felt pressured to buy until I was ready. I was looking at several brands and after checking them all out knew without a doubt that the Mercedes product was the best. Mike answered all my questions on the models and made the whole car buying process seamless. I will definitely return to Crown and Mike Gale to purchase cars in the future. I will also refer my friends and family to Mike. More

My experience with CJ was great. He answered all my questions, and wasn't afraid to tell me if he didn't have an answer off the top of his head. He allows the customer to control the conversation, whi questions, and wasn't afraid to tell me if he didn't have an answer off the top of his head. He allows the customer to control the conversation, while adding additional facts that you may not initially go over. He focuses on what is important to the customer and gives you the facts you need to make an informed decision. I highly recommend him! More

Working with Ken Stuart and the Crown team was a sincere pleasure. The process was quick and efficient, the team was incredibly helpful, and the vehicle was well taken care of. I would highly recommend wor pleasure. The process was quick and efficient, the team was incredibly helpful, and the vehicle was well taken care of. I would highly recommend working with Ken and the Crown team again. More

This was the 3rd time I have worked with Ken Stuart and Craig Brooks to purchase a new car. Ken is wonderful to work with, especially after the experience we previously had at an un-named Cadillac dealers Craig Brooks to purchase a new car. Ken is wonderful to work with, especially after the experience we previously had at an un-named Cadillac dealership. At Crown, there is no game playing; just an outstanding bunch of people who really take the time to know their customer and fulfill their needs. I knew exactly what was going on every step of the way; and never once did I feel like I was just another sale. Ken has earned our loyalty; as long as he's around, we will never buy from another! Craig Brooks is also perfect in his position! What a great personality combined with a Get It Done work ethic! How many places can you go purchase a new car on your lunch hour?! More

Great experience at Crown Mercedes. Matt worked hard to find us the right car at the right price. I'm very happy with the service that I received and would recommend Crown and Matt to friends. Thanks! find us the right car at the right price. I'm very happy with the service that I received and would recommend Crown and Matt to friends. Thanks! More