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Crown Mercedes-Benz Dublin

Dublin, OH

4.9
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,223 reviews

October 14, 2013

Great experience working with Grady and team at Crown. This was our first interaction with the Crown and were impressed with the experience and purchased a new MB. Professional, responsive and clear ans More

by NewMB1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grady Nance
Oct 17, 2013 -

Crown Mercedes-Benz Dublin responded

Excelling in customer service is very important to us. We would like to extend our most sincere gratitude to you for taking the time to share your experience. It is humbling to know that we provided your such a great car buying experience. Your Friends at Crown Mercedes-Benz Dublin

October 12, 2013

Little skeptical about driving 150 miles but Grady assured me that they wouldn't waste my time and they would be up front dealing with me. Very good experience and the interest rate was lower than the More

by 19whb75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Brooks, Grady Nance
Oct 17, 2013 -

Crown Mercedes-Benz Dublin responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Craig and Grady took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future. Your Friends at Crown Mercedes-Benz Dublin

October 03, 2013

My wife and I did several months worth of research and test drove a number of different vehicles at different dealerships. Matt Frazier at Crown really helped us understand the features of the 2013 GL-45 More

by reinekei
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Frazier
Oct 04, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new GL. Please feel free to contact us if you have any questions about your vehicle. Your Friends at Crown Mercedes-Benz Dublin

September 30, 2013

We just leased a new Mercedes-Benz C300 from Crown. It was truly a pleasure to work with Doug Horner and Craig Brooks. Doug made the sales process fun, and filling out the paperwork with Craig was a breez More

by mjleeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Brooks, Doug Horner
Oct 01, 2013 -

Crown Mercedes-Benz Dublin responded

We are honored you chose our dealership for this experience. Craig and Doug will be thrilled to hear how happy you were with the sales process. We look forward to the opportunity to serve you again. Enjoy showing off your new car! Your Friends at Crown Mercedes-Benz Dublin

September 30, 2013

Melissa was great to work with. She is very friendly and personable and made our entire experience with Crown effortless. Melissa listened to our questions and concerns about vehicles as we were test drivi More

by uacar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg
Oct 01, 2013 -

Crown Mercedes-Benz Dublin responded

We would like to thank you for letting us know how we are doing. Here at Crown, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Melisa was able to assist you in getting your new vehicle. Your Friends at Crown Mercedes-Benz Dublin

September 30, 2013

I just purchased a 2011 ML 550. I really love the vehicle and It was a pleasure working with Doug Horner. He and the sales manager were willing to work with me and make my buying experience very good. I am o More

by Mschester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Horner
Oct 01, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Doug will be thrilled to hear your kind words as well. Your Friends at Crown Mercedes-Benz Dublin

September 28, 2013

I recently purchased a used Mercedes Benz. The experience was outstanding! This was our first time working with Grady Nance and we would recommend him to any of our friends. He was a pleasure to work with an More

by NOldford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grady Nance
Oct 01, 2013 -

Crown Mercedes-Benz Dublin responded

Congratulations on your new vehicle! Grady Nance is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new Mercedes-Benz! Your Friends at Crown Mercedes-Benz Dublin

September 28, 2013

My experience at Crown was wonderful. It was the most pleasurable experience I have had in purchasing a new vehicle. Grady Nance helped us tremendously in determining our needs and purchasing a new car. More

by keri2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grady Nance
September 27, 2013

Very quick and easy. Great experience. Justin was very nice and helpful. I also enjoyed meeting Bob as well. He greeted me as I pulled up and recognized me when I returned to pick up my car the next day More

by nstamps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill and Bob, who met me at my car when I pulled into the service garage , Justin Dill
Oct 01, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Mercedes-Benz Dublin

September 26, 2013

I am in sales and had an older Mercedes that had served me very well, but now with a very large number of miles on it. It had really reached the end of its service life. Justin Dill, the service person, wa More

by BCJOhio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Revard, Justin Dill
Sep 27, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! When the time comes for service please give us a call. Your Friends at Crown Mercedes-Benz Dublin

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