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Crown Mercedes-Benz Dublin

Dublin, OH

4.9
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,223 reviews

November 13, 2013

Justin did an outstanding job of providing clear, concise and thorough information through out the service process. Additionally, he was exceptional at handling a third party negotiation of payment for the More

by bethelaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill
Nov 19, 2013 -

Crown Mercedes-Benz Dublin responded

We would like to sincerely thank you for letting us know how we are doing. We realize that purchasing a vehicle is a big decision and we try to make the experience simple and informative. Your Friends at Crown Mercedes-Benz Dublin

November 05, 2013

Melisa, Michael & Craig did an excellent job recently getting me into a brand new '14 GLK350. All were friendly, upfront and easy to work with throughout the entire sales & financing process. Kudos for j More

by acottone4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Brooks, Mike Antauer, Melisa Greenberg
Nov 08, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new GLK. Please feel free to contact us if you have any questions about your vehicle. Your Friends at Crown Mercedes-Benz Dublin

November 04, 2013

I recently purchased a new E350 Grady Nance was my sales person, he was so friendly I felt we were good friends. Grady was very interested in my needs in a car and answered all my concerns. This was not my More

by Cyncyn229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grady Nance
Nov 05, 2013 -

Crown Mercedes-Benz Dublin responded

We are thrilled to hear that we made the purchase of your new E350 easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Grady Nance is certainly a favorite around here, so it is no surprise that you had a great experience working with him. Your Friends at Crown Mercedes-Benz Dublin

November 04, 2013

This was my first visit to Crown Eurocars though I've been to plenty of dealerships and this one captured me immediately with their gracious helpfulness without being pushy. The showroom is ample and th More

by afermier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg
Nov 05, 2013 -

Crown Mercedes-Benz Dublin responded

On behalf of everyone here at Crown, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again. Your Friends at Crown Mercedes-Benz Dublin

November 03, 2013

I have always owned Mercedes vehicles, and over the past years have been exposed to many different Benz dealerships, with some being exceptional and others much less so. Crown Eurocars as an institution is More

by drjwmeyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg
Nov 05, 2013 -

Crown Mercedes-Benz Dublin responded

We are so happy to hear of your positive experience at Crown. We are committed to providing our customers with nothing less than 5-star service. Melissa will be especially happy to hear that you were completely satisfied with her customer service. Your Friends at Crown Mercedes-Benz Dublin

November 02, 2013

I have purchased/leased 4 Mercedes From Ms.Greenberg. Her level of knowledge, customer service, and professionalism is what has kept me going back to her purchase my Mercedes. More

by pdljazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg
Nov 05, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Your Friends at Crown Mercedes-Benz Dublin

November 01, 2013

Our experience in the purchase of our new Mercedes with Doug Horner was exceptional. We told Doug that we were coming in from Virginia and had a very limited time to spend due to other commitments to purch More

by jwilder40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Horner
Nov 05, 2013 -

Crown Mercedes-Benz Dublin responded

We are thrilled to hear about your positive experience at Crown. Our entire dealership takes great pride in providing the best possible buying experience and Doug Horner will be thrilled to hear your kind words. Your Friends at Crown Mercedes-Benz Dublin

October 30, 2013

I recently leased a 2014 C300 and was helped by Doug and Matt. I can't tell you how pleased I am with the service that I received from start to finish. It truly was a consultative process. They took the tim More

by harrington129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frazier, Doug Horner
Oct 31, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to write this outstanding review. It is wonderful to read that an experienced car buyer, such as you, found that our dealership exceed their expectations. Your Friends at Crown Mercedes-Benz Dublin

October 30, 2013

Mike was a pleasure to work with during the purchase of my new Mercedes! He was fast, efficient and friendly. He made my buying experience enjoyable. I would recommend Mike and the Crown team to anyone bu More

by KipperJ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gale
Oct 31, 2013 -

Crown Mercedes-Benz Dublin responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Michael Gale took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future. Your Friends at Crown Mercedes-Benz Dublin

October 25, 2013

Thank you! Excellent customer service- friendly atmosphere! Nice staff! overall we were very pleased with our recent purchase. Absolutely love the Mercedes Benz! Thanks again! More

by Tracy True
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grady Nance
Oct 29, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! Your Friends at Crown Mercedes-Benz Dublin

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