Crown Mercedes-Benz Dublin
Dublin, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Great experience I had about 3 weeks to decide on a new car given my current car's lease was expiring. I was considering a Mercedes and from the first time I did web I had about 3 weeks to decide on a new car given my current car's lease was expiring. I was considering a Mercedes and from the first time I did web searches and inquiries through the ultimate purchase, the Crown team was outstanding. Matt contacted me within 24 hours to set up a time to meet and discuss cars. He was very helpful and worked with me to find the perfect vehicle with all of my required options. I then left for vacation and he continued to work with my husband to complete the purchase and delivery, so that it was in my garage when I got back home! Very enjoyable process. More
Unbeatable Service Grady was so knowledgeable and helpful when it came to servicing my Mercedes. You can tell that he really takes the time to understand what needs to b Grady was so knowledgeable and helpful when it came to servicing my Mercedes. You can tell that he really takes the time to understand what needs to be done and I couldn't be happier with the service I received! He made me feel like a friend and not just a customer. I will only recommend Crown of Dublin for Mercedes service. More
Outstanding service I purchased my first Mercedes Benz from Mike Gale at Crown Eurocars in Dublin and it was an outstanding experience! I was referred to Mike by a frien I purchased my first Mercedes Benz from Mike Gale at Crown Eurocars in Dublin and it was an outstanding experience! I was referred to Mike by a friend and I'm so glad I went to him. He knows the product inside and out. I never felt pressured and he put me at ease. I will definitely go to Mike in the future and refer others to him as well. Crown and Mike Gale are the best!! More
Great experience Matt was super professional and took the time to go through the process with us. We were not treated the same at Germain though they are the closer de Matt was super professional and took the time to go through the process with us. We were not treated the same at Germain though they are the closer dealer we will purchase from Matt and crown!!! More
Great long distance experience I just purchased a vehicle from Andrew Ruck and crown. I bought the car site unseen and had it shipped to me. He told me about the car in detail and I just purchased a vehicle from Andrew Ruck and crown. I bought the car site unseen and had it shipped to me. He told me about the car in detail and even sent me a video to show me the car in detail. I look forward to hopefully working with them again in the future. More
Konstantin Rocks!! This is the second benz our family bought from this dealer, and from the same person Konstantin. My nephew bought one in 2012 and we had good experien This is the second benz our family bought from this dealer, and from the same person Konstantin. My nephew bought one in 2012 and we had good experience with Konstantin. We stopped by and made that purchase in the same afternoon. Konstantin is easy to talk and deal with. He is honest and really want to help you. I really hate come back and force for hours about prices or whatever. Konstantin is the type I like. If he could accept your offer, he will tell you instead of spending another three hours or days trying to make you pay a little bit higher. This time we come back to him with email. We finished the deal through several emails! And we stopped by after work and drove the car back within two hours! I made some research and know the price isn't the greatest but good enough to me. Konstantin is also very considerate. He finished everything and we just needed to sit back and sign some papers at the end. He even called my insurance company the next day before I called in to add the car into my policy. Great dealer and great person. We definitely will come back later. More
Great Customer Service My car has been serviced at Crown more than its fair share; I literally keep Dave's card in my wallet at all times. He has been personable and knowled My car has been serviced at Crown more than its fair share; I literally keep Dave's card in my wallet at all times. He has been personable and knowledgeable each time and makes sure to keep me updated, which is great! I've had a chance to work with a couple of other people at Crown and have not been disappointed with their treatment. I don't know his name, but the older check-in man is super friendly too. Love the loaner services and, though the labor may be pricier than other shops, it's worth knowing you're getting the right parts and quality work. More
Grady Nance My wife's 2014 C300 had 1,400 miles on it when the sidewall of one of the tires failed. Knowing that a flat originating in the tread can be fixed but My wife's 2014 C300 had 1,400 miles on it when the sidewall of one of the tires failed. Knowing that a flat originating in the tread can be fixed but not one from the sidewall, I was resigned to spending the $260 for a new tire. When we returned to pick up the car. Grady Nance presented me with invoice to sign. The cost . . . n/c. Grady completely took care of it. No hassles, no discussion. Just taken care of. This is the type of service that's so rare today, it makes you pause. It also creates a lot of loyalty to the dealership. Thanks Grady! Crown is luck to have you. -Rob More
review of purchase We enjoyed our experience with Kristin LoPiccolo. She was extremely friendly and went out of her way to answer all our questions and made our purchase We enjoyed our experience with Kristin LoPiccolo. She was extremely friendly and went out of her way to answer all our questions and made our purchase of a new Mercedes very exciting. Terry & Angie W. More
Quick and Easy Doug was an absolute pleasure to work with and a professional from start to finish. He made purchasing a car not only quick and easy but most importa Doug was an absolute pleasure to work with and a professional from start to finish. He made purchasing a car not only quick and easy but most importantly, enjoyable. I was amazed at how he was able to get me in and out in under a single hour with a great car and an even better deal. My next Mercedes purchase will be at Crown in Dublin solely because of him, thank you Doug! More