Crown Mercedes-Benz Dublin

It came with a bow and everything! Kristin made purchasing my first car such an enjoyable experience! She went out of her way to find the absolute perfect car for me and I fell in love Kristin made purchasing my first car such an enjoyable experience! She went out of her way to find the absolute perfect car for me and I fell in love with it with no hesitation at all. From the initial test drive to signing the papers, it was a seamless and stress free process. She even drove my car out with a big red bow on the hood! I highly recommend Kristin to anyone looking for a car. More

Outstanding Sales Experience As a long-time fan of beautiful, well-built, and safe vehicles - and having previously purchased several BMW’s as well as an Audi - I am currently the As a long-time fan of beautiful, well-built, and safe vehicles - and having previously purchased several BMW’s as well as an Audi - I am currently the proud owner of my 5th Mercedes Benz. In addition to my great SUV, I am also extremely proud and satisfied with my Crown Mercedes salesperson, Gracie Hendrickson. She is highly knowledgeable about the Mercedes Benz products she sells and she takes the time to get to know her customers and their transportation wants and needs. She is easy to talk with, does what she says she will do on-time and at 100% satisfaction, and she respects her customers’ ideas and opinions about car-buying. Gracie integrates her deep technical knowledge about Mercedes vehicles with her personal ease with people into an excellent car-buying experience. I highly recommend that you stop in and see Gracie Hendrickson to learn how wonderful the ENTIRE vehicle-buying experience can really be! More

Always pleased with customer service! The best! Since we bought our Mercedes 7 months ago, I have to say, our service has been above and beyond! Prior to our Mercedes we had a Volkswagon and a Volv Since we bought our Mercedes 7 months ago, I have to say, our service has been above and beyond! Prior to our Mercedes we had a Volkswagon and a Volvo. Service did not even compare with what we receive from Grady Nance at Mercedes. He is friendly, knowledgeable, and courteous. He really gets to know his clients. The last time I scheduled a service I forgot to schedule a loaner car. Grady had it all ready for me when I arrived as he just assumed I would need it as I always do! We will definitely stick with Mercedes from here on out! Can't beat this service! More

Incredible Customer Service We traded our 2007 GL for a 2012 GL . The staffs were wonderful. Even the ones who did not sell us the car made us feel welcome. My wife actually neg We traded our 2007 GL for a 2012 GL . The staffs were wonderful. Even the ones who did not sell us the car made us feel welcome. My wife actually negotiated the price via text message. We walked in the dealership 15 minutes before closing and we never felt rushed. More

Service Excellence We have had our S Class sedan for many years and intend to keep it for many more. Todd Johnson has been there every step of the way to assist us in m We have had our S Class sedan for many years and intend to keep it for many more. Todd Johnson has been there every step of the way to assist us in maintaining it in a cost effective and safe manner. On the few occasions that this 16 year old Mercedes has had other than normal maintenance issues, Todd has shown a keen ability to nail down the solution based on just a brief description of the problem. I knew where my car was parked when I was picking it up today and proceeded to walk toward it as I left Todd's office. He insisted on coming with me to make certain that the car was properly cleaned before I departed. it is the little things that make such a difference in service experiences. That is why I will return to Crown and Toss Johnson More

Service and experience I have to say that every time I come to Crown Mercedes-Benz for service or just a car wash, I receive great service and everyone is always quick with I have to say that every time I come to Crown Mercedes-Benz for service or just a car wash, I receive great service and everyone is always quick with a smile and answer any questions I might have. I also have to say Glenn Manther is fantastic at explaining all the service questions very clearly and the reasons why certain things are done at certain times. I could not be happier. More

Again 100% pleased! Thank you Grady Nance for again outstanding customer service from scheduling to drop off, having a loner ready for me and my car completed on time fo Thank you Grady Nance for again outstanding customer service from scheduling to drop off, having a loner ready for me and my car completed on time for my 2nd service appointment for my 2014 E 350 Mercedes! Not only am I still in love with my car, one of the greatest comforts is knowing that I am clearly in fantastic hands with Grady and Crown! Deb Goldach Keller Williams Classic Properties Columbus, Ohio 43221 More

My faith in Mercedes I originally came into the dealership to get my 2003 Mercedes serviced but told the service advisor that I might want to look at newer model while the I originally came into the dealership to get my 2003 Mercedes serviced but told the service advisor that I might want to look at newer model while there. He referred me to Ralph Burgess. From the very beginning Ralph was courteous, professional and very knowledgeable of the E350 line. I told Ralph that I had ruled out purchasing another Mercedes due to a very unpleasant experience at another Mercedes dealership. But 2 cars/test drives later....I'm again sold on Mercedes. Ralph even went the extra step of coming to my home on "his" off day to program my garage door opener! Now how many salesmen would have done that? I've only had my car for 3 days but I love it. I can't think of another luxury car I'd rather have. Finance advisor Jonathan Lyle-Purdy was a joy to work with as well. Even though I'd purchased many many cars new and used before....he took the time to explain with expertise every document and answered every question I had to my satisfaction. I will refer my family and friends to Crown Eurocars of Dublin and I will definitely be a repeat customer. No other car makes you feel like a Benz does. :-) More

Mathew Frazier top notch service Bought a vehicle from Mathew earlier this month. It was easy and the transaction went very smoothly. I love my new c class and will purchase my next v Bought a vehicle from Mathew earlier this month. It was easy and the transaction went very smoothly. I love my new c class and will purchase my next vehicle from Mathew and crown Mercedes. More

Great experience! Doug is extremely knowledgable and helpful! It was such a pleasure to work with him and I will definitely be back when I'm ready to purchase a new car Doug is extremely knowledgable and helpful! It was such a pleasure to work with him and I will definitely be back when I'm ready to purchase a new car. I so appreciated Doug's wealth of knowledge of cars and especially of the Mercedes Benz brand. I highly recommend Doug if you're looking for a friendly, pressure free and wonderful sales experience, Doug is the associate to work with! More