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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
June 30, 2015
Fantastic Sales and Service Experience I have had a wonderful experience at Crown Eurocars from buying my car to the service experience. My salesperson, Maurice Aouad, was fantastic -- he I have had a wonderful experience at Crown Eurocars from buying my car to the service experience. My salesperson, Maurice Aouad, was fantastic -- he had deep knowledge about the product, took his time with me, walked me through everything in great detail and is completely customer-focused. My experience in purchasing my car was like no other. I have had similar experience with the service department with Michael Lyons and others who have always made sure to take good care of my needs. They are responsive and helpful every time I have been in for any reason. I would recommend this dealership to my family and friends. More
by Anna F.
June 30, 2015
Priceless Team It is without a doubt that Crown Mercedes-Benz has the BEST in Sales and Execution when purchasing a new vehicle. Mike Gale is thorough, genuine and r It is without a doubt that Crown Mercedes-Benz has the BEST in Sales and Execution when purchasing a new vehicle. Mike Gale is thorough, genuine and respectful of your time. He is the only person to purchase a car from in Ohio! In addition, I had a great experience working with Matt Frazier when completing the paperwork. He was prepared and detailed. More
by kstephens75
Employees Worked With
Michael Gale, Matt Frazier
June 29, 2015
Excellence in Service Todd Johnson at Crown Mercedes Benz is just the best in the business--period. I have owned various Mercedes models for almost 15 years--one of the ma Todd Johnson at Crown Mercedes Benz is just the best in the business--period. I have owned various Mercedes models for almost 15 years--one of the main reason I continue with this brand is because of the amazing service--Todd could be called "The Fixer." No matter what problem I have--Todd offers a solution--from flat tires to general questions. Todd completely understands whatever the problem is and has a plan is place in a matter of minutes! More
by henry1
Employees Worked With
June 28, 2015
Gracie is great I had to arrange a very difficult international acquisition and Gracie helped me through the whole process. She was always available and even sent me I had to arrange a very difficult international acquisition and Gracie helped me through the whole process. She was always available and even sent me personalized videos of my car. All paperwork was completed without issue prior to me entering the country, A truly seamless experience. More
by Josh
Employees Worked With
Gracie Hendrickson
June 28, 2015
Excellent car buying experience I am a returning costumer to crown Mercedes in Dublin for several reasons. One, because of the salesman Mike Gale and his remarkable knowledge on the I am a returning costumer to crown Mercedes in Dublin for several reasons. One, because of the salesman Mike Gale and his remarkable knowledge on the cars and his honesty and help. He never fails to let me down with information on my purchases and answers all my questions. This dealership is by far the best of all I've visited and purchased a car from yet. I recommend them as well as Mike Gale to anyone looking to buy a car! More
by Whit
Employees Worked With
Michael Gale
June 26, 2015
positive experience I had a positive experience buying my Mercedes Benz here. Constantine was awesome. He made the process super easy. Definitely will get my next Benz he I had a positive experience buying my Mercedes Benz here. Constantine was awesome. He made the process super easy. Definitely will get my next Benz here. More
by terry
Employees Worked With
June 26, 2015
Purchase of new cars Gracie Hendrickson, our salesperson, was very friendly, supportive, professional, knowledgeable, and efficient in helping us through the process of se Gracie Hendrickson, our salesperson, was very friendly, supportive, professional, knowledgeable, and efficient in helping us through the process of selecting and ordering two new cars. We felt very comfortable with the dealership and the process since she treated all of our concerns with respect and did not rush us. It has been a very positive experience and we would highly recommend her and the dealership to others. More
by S and B
Employees Worked With
Craig Brooks, John Karasarides, Gracie Hendrickson
June 25, 2015
Great Experience! I had a great experience with my salesman at Crown Eurocars, Maurice Aouad. He was very knowledgeable about the car I purchased and is incredibly cus I had a great experience with my salesman at Crown Eurocars, Maurice Aouad. He was very knowledgeable about the car I purchased and is incredibly customer-focused. I strongly recommend this dealership and can't say enough about my experience with Maurice. More
by Anna
Employees Worked With
Maurice Aouad
June 24, 2015
exceeded my expectatons I was not really in the market for a new car but was sent a postcard in the mail about the value of my 20 month old ML350 on a trade. I first threw i I was not really in the market for a new car but was sent a postcard in the mail about the value of my 20 month old ML350 on a trade. I first threw it away and then thought I would call and get some info. After a few calls, Andrew Ruck made me an offer I couldn't refuse on a new model. Honestly, if they can do this deal again I will do it over and over as I had 36,000 miles on my car and upgrading for such a fair price is an excellent value. Andrew was very helpful, professional and not at all high pressure. I am enjoying another new ML. More
by Mike
Employees Worked With
Andrew Ruck
June 24, 2015
Purchase of my GLK 350 I dealt with Ken Stuart in sales for the purchase of my first Mercedes. He was extremely helpful, courteous and kind. He found the exact car I was i I dealt with Ken Stuart in sales for the purchase of my first Mercedes. He was extremely helpful, courteous and kind. He found the exact car I was interested in and was very thorough with process of the purchase and the introduction to the car/explanation of the car when I took possession. He made the trade in process easy and helped me understand everything about the car, maintenance, and extras. More
by jackie
Employees Worked With
