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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
November 19, 2015
Best place for car buying!!!!!!!!!!!! I'm a first time buyer of Mercedes, we had the best experience at Crown dealership. Mr. Mark Kennedy was very professional and patient in answering al I'm a first time buyer of Mercedes, we had the best experience at Crown dealership. Mr. Mark Kennedy was very professional and patient in answering all our questions. We took almost half day in test driving different models before deciding one, Mark was very knowledgeble and explained every feature as we drove. Once we decided on a model, rest of the process was seamless., I would highly recommend Crown Mercedes. More
by Venkat
Employees Worked With
Mark Kennedy
November 18, 2015
No one knows the product better Every feature not just explained, but demonstrated, and beautiful presentation of the final choice. No question too tedious, no request too difficult, Every feature not just explained, but demonstrated, and beautiful presentation of the final choice. No question too tedious, no request too difficult, Steven Revard defines excellent salesmanship. More
by Repeat customer
Employees Worked With
Stephen Revard
November 11, 2015
Excellent service!!! I highly recommend Crown Mercedes!!! This is my third Mercedes Benz from this dealership. The staff is very professional and friendly. Gracie Hendrickson has been my sales person twice. S This is my third Mercedes Benz from this dealership. The staff is very professional and friendly. Gracie Hendrickson has been my sales person twice. She is very knowledgeable of the cars and goes above and beyond to attend to details. They worked as a team to find exactly what I wanted. More
by Char3
Employees Worked With
Craig Brooks, Gracie Hendrickson
November 10, 2015
Amazing experience Melissa was amazing, she made the process seamless and painless and got me just what I was looking for, she has a customer for life Melissa was amazing, she made the process seamless and painless and got me just what I was looking for, she has a customer for life More
by Sulemanhaider
November 04, 2015
Best service I've ever received from any dealership! This was a very professional and 'noninvasive' approach to selling an awesome Mercedes Benz! I'm a repeat customer here at Crown and much appreciated This was a very professional and 'noninvasive' approach to selling an awesome Mercedes Benz! I'm a repeat customer here at Crown and much appreciated service! Thank you :-) More
by The Soupsters
Employees Worked With
Stephen Revard
November 02, 2015
Thrilled with my MB! Doug Horner was great to work with! I told him my price range and preferences and he quickly found me a used Mercedes Benz among the many available a Doug Horner was great to work with! I told him my price range and preferences and he quickly found me a used Mercedes Benz among the many available at Crown that I am absolutely thrilled with! He was very knowledgeable, patient, and friendly. I was not familiar with the newest feaatures of the car and he spent a great deal of time showing me. I'd want to work with him again if I am in the market to purchase another MB! More
by CH108
Employees Worked With
Doug Horner
October 30, 2015
purchase of a automobile Stephen Revard was outstanding to work with. He is helpful, patient, and most importantly, honest. Finding people in the sales arena that have integri Stephen Revard was outstanding to work with. He is helpful, patient, and most importantly, honest. Finding people in the sales arena that have integrity are sometimes difficult to find. Rest assured, if you deal with Stephen, you do not have to "watch you back". He is very knowledgeable about his product, and can advise you of the automobile that is most appropriate for you and your budget. As a bonus, he is also very personable, and comfortable to work with. More
by mordecai
Employees Worked With
Stephen Revard
October 29, 2015
My experience with Crown Mercedes was so easy. Stephen Revard helped me with my order and when the car came in he delivered it and explained everything thoroughly. with Crown Mercedes was so easy. Stephen Revard helped me with my order and when the car came in he delivered it and explained everything thoroughly.I couldn't be happier . More
by dogperson1
Employees Worked With
Stephen Revard
October 27, 2015
Leased New Benz I have worked with Stephen Revard for 10 years. My wife and I just recently leased another Benz with Stephen's assistance and he was incredibly knowle I have worked with Stephen Revard for 10 years. My wife and I just recently leased another Benz with Stephen's assistance and he was incredibly knowledgeable and helpful, as always. More
by Satisfied Customer
Employees Worked With
Stephen Revard
October 27, 2015
Amazing Experience w/Melisa Greenberg I have purchased my 5th Mercedes-Benz, and I have to say this has been my best experience yet! I have relocated to Cincinnati, and I feared I would ha I have purchased my 5th Mercedes-Benz, and I have to say this has been my best experience yet! I have relocated to Cincinnati, and I feared I would have to start all over with a new dealer. Melisa took the extra time to video conference with me (Facetime) so that I could see the vehicle, view option lists, and most importantly help me feel confident with my decision to purchase. Thank you Melisa! More
by iphone.jeremy
Employees Worked With
Melisa Greenberg
