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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
March 10, 2016
Excellent - Shengqian Saguisi Shengqian Saguisi Is an excellent service advisor. I've had Shen 99% of the time that I've had my car serviced! I can always count on him to answer a Shengqian Saguisi Is an excellent service advisor. I've had Shen 99% of the time that I've had my car serviced! I can always count on him to answer any questions I may have when they are done with my car. He keeps me informed on what's going on regurly. Highly recommended! Thanks Shen! Mr. Walker More
by Walker1oh
March 09, 2016
Ken Stuart Ken did an a fantasic job keep me updated about the car i wanted to purchase. He made himself available at all times even when he was scheduled off. H Ken did an a fantasic job keep me updated about the car i wanted to purchase. He made himself available at all times even when he was scheduled off. He texted me his number for after hour questions and got back with me in a quick manner. i would buy another car from him I was to fill out all paper work with hardly any wait time. More
by GOBUCKS
Employees Worked With
March 08, 2016
Customer oriented Melissa Greenberg and team presented very professional and concerned with what my needs were in a vehicle, went above and beyond my expectations based Melissa Greenberg and team presented very professional and concerned with what my needs were in a vehicle, went above and beyond my expectations based on past car purchases/dealerships. More
by Heidi
March 07, 2016
Very comfortable dealership! Extremely pleased with dealership! CJ Sexton listened intently, was patient, engaged and understanding. The entire staff made it feel like the right Extremely pleased with dealership! CJ Sexton listened intently, was patient, engaged and understanding. The entire staff made it feel like the right place to be! More
by Audi_gal
Employees Worked With
Other Employees :
CJ Sexton, Craig Brooks, Melisa Greenberg, Ralph Burgess
March 06, 2016
Excellent job by Gracie and Steve B ! Gracie really helped us to buy our dream car. She explained so much details about car and made our job easy to buy our car. We really appreciate her h Gracie really helped us to buy our dream car. She explained so much details about car and made our job easy to buy our car. We really appreciate her help. If our friends want to buy a car, we will definitely recommend Crown and Gracie's name to our friends and family. Once again thank you so much Gracie ans Steve B! As far price of the car goes Steve B did not gave us the chance to negotiate but giving us the price that no other dealer would have given us. Great Sales Person to deal with. These two people made our purchase of new car a seamless process. Thanks a lot. Also want to mention about the knowledgeable finance person i.e Wayne More
by Mani21
March 03, 2016
Crown Mercedes is the bomb! Ken Stuart at Crown has leased my family three Mercedes. Why? He's low key and unassuming, as upfront about pricing as you will ever find, and actuall Ken Stuart at Crown has leased my family three Mercedes. Why? He's low key and unassuming, as upfront about pricing as you will ever find, and actually remembers you and your prior transactions. He seems to read your mind as to what features you need or want. More
by Benzdude
Employees Worked With
February 29, 2016
Working with Ken Stuart of Crown Mercedes is great Our family has purchased 5 CPO vehicles (and referred many friends/family to him) from Ken Stuart over the past many years and we are currently workin Our family has purchased 5 CPO vehicles (and referred many friends/family to him) from Ken Stuart over the past many years and we are currently working with him on finding a replacement/update for one of our cars. I stopped in the other day to check-in on the "wishlist" and Ken was diligently working with his management to find my wife her very specific request. It's great to find a car salesperson who is honest, thorough, fair and genuinely concerned with getting you into the best car/deal. If you are looking for a really good car buying experience (not just limited to Mercedes), Ken Stuart is your guy! And when it comes to arranging/working with Crown's Service Department, Todd Johnson is one of the best Service Advisor's we have ever worked with. More
by two_buckeyes
February 29, 2016
Melisa Greenburg Melisa is the best! By far the best experience ever in a dealership. She is very patient and explains everything in great detail, very easy to communi Melisa is the best! By far the best experience ever in a dealership. She is very patient and explains everything in great detail, very easy to communicate with. More
by Tom May
Employees Worked With
Melisa Greenberg
February 28, 2016
Melisa Greenberg Top Sales Prof, Best Car Buying Experience With out a doubt the best car buying experience I've ever had. Melisa Greenberg was the most professional sales person I've ever had the pleasure to With out a doubt the best car buying experience I've ever had. Melisa Greenberg was the most professional sales person I've ever had the pleasure to meet. Melisa listened to my request and showed me every car i wanted to see, which helped with my decision .She really knows her cars inside and out. Thank you so much! Robin More
by Robinschumann9
Employees Worked With
Melisa Greenberg
February 28, 2016
Excellent! Stephen Revard was wonderful. I cannot say enough about the experience. My husband and I have both purchased cars from him in the past 3 months; we ab Stephen Revard was wonderful. I cannot say enough about the experience. My husband and I have both purchased cars from him in the past 3 months; we absolutely will be back! More
by Frazibax
Employees Worked With
Stephen Revard
