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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
April 26, 2016
Awesome service Don Meyncke,Mercedes-Benz Certified Product Specialist, was very attentive and responded quickly to all my questions and requests. I personally do no Don Meyncke,Mercedes-Benz Certified Product Specialist, was very attentive and responded quickly to all my questions and requests. I personally do not typically like "sales" individuals as they can be pushy and frankly, overwhelming. But Don was perfect. He is a gentleman and true to his word. Everyone at the dealership was very friendly and service oriented. Don and the team did a great job. I highly recommend Don and Crown Eurocars in Dublin. More
by uk
Employees Worked With
Don Meyncke
April 25, 2016
Gracie is the BEST! In the Internet age, most car sales people seem to have become more aloof with their approach. From the moment I first spoke to Gracie Hendrickson on In the Internet age, most car sales people seem to have become more aloof with their approach. From the moment I first spoke to Gracie Hendrickson on the phone, I could tell this wasn't the case with her. She immediately began working to find the perfect car for me. Once it was found, she spent an entire day with me working out my deal. When we ran out of time for me to learn all of the bells and whistles, she offered to come in on her day off to help me get more aquanited with my car. She even gave it a "once over" cleaning herself to make sure it was extra sparlkly. She truly cares about her customers, and takes special care to make sure they know it. Such a gem. A+! More
by Caraunrue
Employees Worked With
Gracie Hendrickson
April 22, 2016
Excellent and Amazing Salesman (CJ) The level of service from start to finish was amazing. I was looking for a certified used Mercedes on true cars. A long story short I accidentally cli The level of service from start to finish was amazing. I was looking for a certified used Mercedes on true cars. A long story short I accidentally click new which resulted into Cj(Salesman) calling me first thing the nxt morning. I explained to Cj I wasn't looking to purchase brand new. He told me that wasn't a problem and he would be more than happy to help me find the car I'm looking for. He texted, called and kept me updated with the cars coming in and was currently on the lot. CJ amazed me because he made me feel he was working for me and truly searching for the car I would fall in love with. And not just trying to make a sell. After three week CJ called me and told he had my dream car. I told him I couldn't make it in until Thursday he told me no problem I will be there. Come to find out it was his day off and he came in just for me!! What a great feeling!! When I met Cj for the first time in person it was like I had known him forever. He was so personable and very professional. Very knowledgable about the car and went out his way to make me feel comfortable and not afraid to ask questions. The experience was Totally the best experience I have ever had ever in my life.. Cj was so AMAZING I told my aunt about him and she drove 2 hrs to met him and she bought a car from him a week after I did. The next car purchase I make again I already know who I will be purchasing it from!! CJ and only CJ!! I'm looking forward to a lifetime of car purchasing with CJ. So please CJ never leave because I will be lost!!! All I can say is I love you CJ!!! Keep making people dreams come true!!! Thank you!! More
by Amazing Saleman, SWL
Employees Worked With
Cj (I think his last name is Sexton)
April 21, 2016
Great experience and Gracie Hendrickson is excellent! Gracie Hendrickson is the most helpful and friendly salesperson I have ever met since I started to decide which car to purchase. She is knowledgeable Gracie Hendrickson is the most helpful and friendly salesperson I have ever met since I started to decide which car to purchase. She is knowledgeable and exactly knows what her customers want. During the purchase process she actually helped me a lot and tried her best to match the most suitable vehicle for me. I brought my friends with me when I purchased the car and they all think Gracie is amazing! I used to think that the process of purchasing a car is troublesome but at Crown and with Gracie's help, I changed my mind! I will definitely recommend Crown Motors and especially Gracie Hendrickson to my friends who want to have a Mercedes as well. Thank you Gracie! More
by Wanda W
Employees Worked With
Gracie Hendrickson
April 21, 2016
Great overall car buying experience! This was our first time purchasing a Mercedes (and first time purchasing a Certified Pre-Owned as well). CJ was very personable and had a no pressure This was our first time purchasing a Mercedes (and first time purchasing a Certified Pre-Owned as well). CJ was very personable and had a no pressure approach which we thoroughly appreciated. He was very knowledgeable and answered all of our questions, even responded to texts on his day off! We got a great deal on our Certified Pre-Owned ML350 and a good value on our trade-in. Ashli in Finance got us a great rate and took care of all the details. It was almost too easy! Thanks again for a great experience! More
by Bill & Karin
Employees Worked With
CJ Sexton, Ralph Burgess, Ashli McConnell
April 14, 2016
Excellent Experience I want to thank Ken Stuart for putting me in my first Mercedes Benz. His knowledge of the vehicle and experience with the process made it a very ea I want to thank Ken Stuart for putting me in my first Mercedes Benz. His knowledge of the vehicle and experience with the process made it a very easy to decision for me. The entire Crown dealership was professional and easy to work with. I would highly recommend Ken to anyone looking for a MB. Thanks Ken! Dan Bradley More
by Dbrad3266
March 27, 2016
Welcoming family My experience was very welcoming at the Dublin Crown Mercedes Benz....Stephen Revard is a great person at what he does he guided me into my first Merc My experience was very welcoming at the Dublin Crown Mercedes Benz....Stephen Revard is a great person at what he does he guided me into my first Mercedes I love it not only that he has a great personality. More
by Joel Dublin
Employees Worked With
Stephen Revard, Ashli McConnell
March 19, 2016
Outstanding Service! I leased a Mercedes in March 2016. Outstanding service department! Great dealership with outstanding customer service! GM followed up quickly. Service I leased a Mercedes in March 2016. Outstanding service department! Great dealership with outstanding customer service! GM followed up quickly. Service stayed in touch during my service. More
by Ann
Employees Worked With
Justin Dill
March 14, 2016
Excellent Service by Stephen It is my first time to buy Mercedes car, Stephen's help make it so easy! No pushing! Excellent service and Knowledge. We really appreciate. It is my first time to buy Mercedes car, Stephen's help make it so easy! No pushing! Excellent service and Knowledge. We really appreciate. More
by Qiang Wu
Employees Worked With
Stephen Revard
March 14, 2016
We like Mercedes and Ken Stuart We have had a few experiences with Crown and Mercedes. In the past, we were convinced that Cadillac was our brand, but the Cadillac dealership (Germa We have had a few experiences with Crown and Mercedes. In the past, we were convinced that Cadillac was our brand, but the Cadillac dealership (Germain) and the erosion of the brand changed our minds. We were looking when we decided to try Mercedes. We have purchased both used and new. We are convinced that Mercedes is a quality product and they value our business. The best ambassador of that business is Ken Stuart. He knew we had a bad experience with Cadillac and he has worked very hard to make our experience at Crown with Mercedes very positive. Ken and Mercedes are now our preferred brand. More
by rickevans
