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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
May 30, 2022
I most recently purchased a used Lexus RX350 from Ken Stuart at Crown Eurocars of Dublin. This is our fifth car we have either leased or purchased from Crown Eurocars of Dublin. My wife and I were very Stuart at Crown Eurocars of Dublin. This is our fifth car we have either leased or purchased from Crown Eurocars of Dublin. My wife and I were very impressed with Ken’s level of engagement and willingness to assist us in finding a perfect car for our family. The one thing that truly stands out as exceptional was Ken’s patience and his natural talent for delivering unparalleled service. He is truly a subject matter expert and was always willing to provide us with answers to any question that we might have involving leases, purchases, and vehicle features. Our experience with both Ken and Crown Eurocars of Dublin have exceeded our expectations and we look forward to working with Ken and Crown Eurocars of Dublin in the future. More
by nqdexter
Employees Worked With
May 29, 2022
I had an amazing experience getting another lease with Mercedes. Bret Donaldson was my salesman and he made the experience very enjoyable. Returning the lease car I had and gettting me into a new lease wa Mercedes. Bret Donaldson was my salesman and he made the experience very enjoyable. Returning the lease car I had and gettting me into a new lease was an easy process. Bret was very informative throughout the process and Mercedes products. I would highly recommend Bret Donaldson to anyone looking to buy or lease a Mercedes. More
by Jlittlejohn
Employees Worked With
Bret Donaldson, CJ Sexton
May 28, 2022
Collin Chakeres was awesome to work with. He spent the entire day with us and made sure we got the car we wanted. Go see Collin for a great experience!! He spent the entire day with us and made sure we got the car we wanted. Go see Collin for a great experience!! More
by Rcarr
May 28, 2022
Due to the global shortage of inventory I found myself in the position of having to custom order a car for the first time in my life. Ken Stuart was terrific every step of the way. From the ordering process the position of having to custom order a car for the first time in my life. Ken Stuart was terrific every step of the way. From the ordering process to proactively keeping me informed while I was waiting for my GLS450 to be made and shipped. Once the car was in route Ken and his team took care of everything from financing to notifying my insurance agent. It’s obvious Ken enjoys providing outstanding service to his customers and is a perfectionist in everything he does for Mercedes. I should also mention that I have never been a Mercedes fan. I have driven a BMW’ for the last 15 years. I am definitely a convert. If you are wary of the car buying process and wait times that the world is currently experiencing, I would not hesitate to reach out to Ken. More
by karcara
Employees Worked With
May 26, 2022
michael lyons was terrific! ! Crown motors really stepped up and took care of my issue. thank you ! Crown motors really stepped up and took care of my issue. thank you More
by steve
Employees Worked With
May 26, 2022
Todd Johnson was the service writer and is always cheerful, thorough in his explanations, and always communicates any updates requiring additional work. cheerful, thorough in his explanations, and always communicates any updates requiring additional work. More
by doyle sturms
Employees Worked With
Todd Johnson
May 25, 2022
Entire team was very professional. Respectful and responsive to all questions. Great experience with Youssoupha Mbao! Respectful and responsive to all questions. Great experience with Youssoupha Mbao! More
by Cincinnati home
May 25, 2022
Customer service is quick and great. Micheal Lyons was very helpful and nice. Communication was great. He walked us through the services and provided accurate information and good advice Micheal Lyons was very helpful and nice. Communication was great. He walked us through the services and provided accurate information and good advice for our Mercedes needs. Very cooperative and knowledgeable. Overall great service at this location. More
by Fiana Issoufou
Employees Worked With
May 24, 2022
The technician caused a star to be lost. I did not get my old parts back. Mike Lyons did a great job in my behalf with the servicing of my car. I did not get my old parts back. Mike Lyons did a great job in my behalf with the servicing of my car. More
by The Bishop
Employees Worked With
May 23, 2022
Excellent customer service! Collin Chakeres was extremely helpful and patient with us. He helped us find the car that we wanted not what he wanted to sell. I will definitely be Collin Chakeres was extremely helpful and patient with us. He helped us find the car that we wanted not what he wanted to sell. I will definitely be back to buy another car from him. More
by Jenndan2004
