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Crown Mercedes-Benz Dublin
Dublin, OH
2,218 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,218 reviews
September 02, 2017
SLK320 service Bought this car as a "Toy" more or less, it needed some TLC mechanically ( beautiful outside) Brian Was very upfront, and to the point...About what Bought this car as a "Toy" more or less, it needed some TLC mechanically ( beautiful outside) Brian Was very upfront, and to the point...About what it needed...runs great. Thanks Brian More
by JRWJR
Employees Worked With
Helpful September 01, 2017
Fantastic Experience I am in the market for a C Class and decided to take a trip to Crown Euro Car. I previously had bad experiences with dealerships being too pushy and m I am in the market for a C Class and decided to take a trip to Crown Euro Car. I previously had bad experiences with dealerships being too pushy and making me feel uneasy. This experience has certainly changed things for me. I got to speak with an amazing Salesman Don and he made the experience so much more enjoyable. I felt like a person instead of a number which some dealerships have made me feel like a number in the past. The facility is great and I will recommend all of my friends and family to Crown and Don because I know he will treat them like they are apart of his family! More
by JSmith75
Employees Worked With
Don Meyncke
September 01, 2017
Experience Brian Tassinari, was very helpful with my experience and service. He is knowledgeable of the product and service required to continue enjoying my car Brian Tassinari, was very helpful with my experience and service. He is knowledgeable of the product and service required to continue enjoying my car. He is very personable, understood my being a widow and explaining what needed to be done at this point in keeping my car in good condition. More
by maxi
Employees Worked With
August 30, 2017
Great services David is friendly, repectful, and customer services oriented. originally i was waiting there for my services done, then he came over explained itight David is friendly, repectful, and customer services oriented. originally i was waiting there for my services done, then he came over explained itight take longer time to be done. He suggested me to drive anther car for my work convenienve. Feel great services. Thanks More
by Jianguo Pei
Employees Worked With
August 30, 2017
Great service and personalized customer service CJ Sexton was awesome to work with!took the time to come up with a car and agreement that works for our family. Easy to work with CJ Sexton was awesome to work with!took the time to come up with a car and agreement that works for our family. Easy to work with More
by Jonesnatalieb
Employees Worked With
CJ Sexton
August 30, 2017
Great Experience, Great Staff I came out to the store to check out a c class. Rachel was my salesperson, she was very helpful in the car buying processes and answered any questions I came out to the store to check out a c class. Rachel was my salesperson, she was very helpful in the car buying processes and answered any questions I had. I am a car enthusiast and wanted to know everything about the c class, she knew a lot about the car which was very helpful. This is a very friendly dealership with very helpful sales people and I look forward to buying more cars from them in time to come! More
by carenthusiast
Employees Worked With
Rachel VanMeter
August 29, 2017
Hassle free and as promised I have been searching for a particular vehcile for my wife. I visited a few stores in different states and they cars were nothing like they were descr I have been searching for a particular vehcile for my wife. I visited a few stores in different states and they cars were nothing like they were described on the phone. I was unhappy, and ready to give up entirely. I found a Used Diesel GL at Crown. I called and asked for the details and actual condition of the vehicle. The sales guy was able to tell me the GL's history and even offered to take a video so I could see the condition before I drove two hours to get it. I arrived, it was they said, and they gave me a great deal. I drove home in the GL. More
by DaisyGirl
Employees Worked With
Jeremy Ellis
August 28, 2017
Bill Stevenson and Crown Mercedes of Dublin Working with Bill stevenson from Crown Mercedes-Benz of Dublin was a tremendous experience. Bill was extremely helpful in our car purchasing process. Working with Bill stevenson from Crown Mercedes-Benz of Dublin was a tremendous experience. Bill was extremely helpful in our car purchasing process. He was extremely knowledgeable about the car and helped us customize a vehicle that met our family needs. In addition to Bill's knowledge was the professionalism he displayed. He was always available to answer questions and his follow up was top notch. Bill made the car purchasing experience very positive and easy to complete. We highly recommend Bill Stevenson from Crown and we look forward to being longtime clients. Thank you Bill for all your work More
by Benz Murlin
Employees Worked With
August 28, 2017
Bill Stevenson, Crown Mercedes Best experience ever, and Bill made car shopping easy! He helped us choose the right car, and was extremely patient. A down to earth guy with a great Best experience ever, and Bill made car shopping easy! He helped us choose the right car, and was extremely patient. A down to earth guy with a great sense of humor. More
by Angie Wurm
August 28, 2017
Excellent Service, Friendly people, Treated me very well Showed up to a Mercedes Dealership in Shorts and a T-shirt and was treated courteously and with respect. I was interested in a CPO E 350 4 matic the Showed up to a Mercedes Dealership in Shorts and a T-shirt and was treated courteously and with respect. I was interested in a CPO E 350 4 matic they had advertised so the set me up with Bill Stevenson to help me out. He spent a great deal of time showing me the features of the car and on a test drive. He explained financing options, extended warranties, etc very clearly and gave it all to me in writing. I researched a lot and they had very competitive pricing. In the end, I decided the car was not for me but I fully recommend Bill and Crown Mercedes of Dublin. It was very professional and no pressure, merely information and options. If I ever decide a Mercedes is the right car for me, I will go to Crown and ask for Bill Stevenson Chuck Craycraft More
by charles craycraft
Employees Worked With
