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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
June 15, 2022
Seth is a real professional and leads an amazing team focused on delivering the highest level of service for his guests. I highly recommend Crown Eurocars for vehicle service because you can trust them t focused on delivering the highest level of service for his guests. I highly recommend Crown Eurocars for vehicle service because you can trust them to keep your Mercedes impeccably maintained. More
by BRich
Employees Worked With
June 14, 2022
Todd has been the best service manager I’ve ever worked with. He is very knowledgeable, understands having to repair a car is potentially stressful and works with you to get you in as soon as possible. with. He is very knowledgeable, understands having to repair a car is potentially stressful and works with you to get you in as soon as possible. More
by dino
Employees Worked With
June 12, 2022
This is the second vehicle we have bought from Crown Mercedes. Melisa Greenberg initiated the process this time and was incredibly helpful. We have purchased a number of high-end cars from other deale Mercedes. Melisa Greenberg initiated the process this time and was incredibly helpful. We have purchased a number of high-end cars from other dealers. Crown is the only organization that makes you feel like you are the most important person in the world. More
by rjn092550
June 08, 2022
My service advisor, Shen Saguisi, is always a pleasure to work with. Every time I take one of our cars in, he goes out of his way to make sure I am in and out of there as fast as possible. Highly recommend work with. Every time I take one of our cars in, he goes out of his way to make sure I am in and out of there as fast as possible. Highly recommended. More
by MFost
Employees Worked With
June 07, 2022
Todd Johnson is the best. He always assures that we have a loaner car, and he treats us extremely fairly as regards to any maintenance costs. We would consider purchasing an He always assures that we have a loaner car, and he treats us extremely fairly as regards to any maintenance costs. We would consider purchasing another Mercedes from Crown solely due to the excellent service provided by Todd. He is your dealership's best salesman. More
by joe
Employees Worked With
Todd Johnson
June 07, 2022
The service center at Crown Mercedes is excellent. Shen Saguisi is very informative and a pleasure to deal with. Shen Saguisi is very informative and a pleasure to deal with. More
by Brandyg
Employees Worked With
June 06, 2022
I have been dealing with Crown Eurocars of Dublin for the last 26 yrs. I just purchased my 14th Mercedes Benz for my wife. Why have I been a customer so long with Crown Eurocars of Dublin has been the profes last 26 yrs. I just purchased my 14th Mercedes Benz for my wife. Why have I been a customer so long with Crown Eurocars of Dublin has been the professional representation of the Dealership. More
by Dave Thomas
Employees Worked With
CJ Sexton, Richard Renner, Youssoupha Mbao
June 01, 2022
Very knowledgeable and helpful! Takes time to explain the work and why this needs to be done. Takes time to explain the work and why this needs to be done. More
by Jwhitlow57
Employees Worked With
