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Crown Mercedes-Benz Dublin
Dublin, OH
2,218 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,218 reviews
October 18, 2017
Personalized experience Don and Ashli worked great as a team. This was my first car shopping experience in years and while my husband helped quite a bit, as a woman I did not Don and Ashli worked great as a team. This was my first car shopping experience in years and while my husband helped quite a bit, as a woman I did not feel talked down to and felt that Don, Ashli, and their team really made me feel like an equal part of the experience. We already had a pretty good idea of what we were interested in but they, and Don especially, took the time to explain and re-explain key features. I would definitely work with them again! They even gave us a tour of where we would go for service and introduced us to the staff there, so helpful! More
by CLR
Employees Worked With
Don Meyncke, Ashli McConnell
Helpful October 17, 2017
Great dealership I've owned Mercedes for the last 25 years and I've always taken them this dealership. Mike Lyons is terrific to work with. He's efficient, organized, I've owned Mercedes for the last 25 years and I've always taken them this dealership. Mike Lyons is terrific to work with. He's efficient, organized, friendly, and knowledgeable. The service on the vehicle is always done in a timely fashion and I've never had occasion to take the car back because something wasn't done right. More
by JohnB
Employees Worked With
October 16, 2017
FAST, PROFESSIONAL SERVICE Great experience at Crown of Dublin. Konstantin listened to what I wanted and didn’t want and delivered the perfect car for me. Very happy with my Great experience at Crown of Dublin. Konstantin listened to what I wanted and didn’t want and delivered the perfect car for me. Very happy with my purchase. Highly recommend. More
by Anna94
Employees Worked With
October 13, 2017
Great service My experience at Crowne was great. Todd Johnson was great to work with. Service was prompt and waiting area was very comfortable with fast Internet. My experience at Crowne was great. Todd Johnson was great to work with. Service was prompt and waiting area was very comfortable with fast Internet. Definitely would recommend. More
by Nick77
Employees Worked With
October 13, 2017
My experience at Crown of Dublin was wonderful! Recently I had my car serviced at Crown of Dublin. I was amazed at how efficient they were. The car was returned to me clean and running like new agai Recently I had my car serviced at Crown of Dublin. I was amazed at how efficient they were. The car was returned to me clean and running like new again. Todd Johnson is my service representative. He took time to explain the service in detail and treated me as though I was a VIP. I will continue to have my Mercedes serviced at Crown of Dublin. More
by SandiStar
October 12, 2017
Awesome Guy !! CJ , really a people oriented friendly person.He helped me a lot in finding a pre-used vehicle.Which is really an awesome deal !! and had full satisfa CJ , really a people oriented friendly person.He helped me a lot in finding a pre-used vehicle.Which is really an awesome deal !! and had full satisfaction on the vehicle which I took. More
by Sudhakar Nachimuthu
Employees Worked With
Ralph Burgess, CJ Sexton
October 11, 2017
Awesome Service as always My issues were promptly addressed and swiftly resolved. Excellent service! David Kohler is professional and helpful. I will definitely come back wi My issues were promptly addressed and swiftly resolved. Excellent service! David Kohler is professional and helpful. I will definitely come back with great confidence. I give Dave ten stars all around! More
by Dana Abdou
Employees Worked With
October 08, 2017
Can't say enough about our MB 300C purchase We have been MB owners since 1991 ranging from a 190E to an ML 350. After my 190E airport car was damaged beyond repair (after 268K miles) we went loo We have been MB owners since 1991 ranging from a 190E to an ML 350. After my 190E airport car was damaged beyond repair (after 268K miles) we went looking for a replacement. Over the years we have had service performed by Crown and was very happy with the results; that level of satisfaction led us back to Crown for a replacement vehicle. With Ken Stuart's guidance we selected a 2017 C300 of which we are delighted to the degree that this car exceeds our expectations. Ken was great to work with and informed us of all of the compelling features found in the contemporary MB line. As I travel quite a bit I don't really drive locally that much...the Crown experience with Ken and Wayne brings a smile to my face every time I back out of the garage... More
by Rauhbatz
October 07, 2017
Love my new Mercedes! Craig and Michael were great!! From the moment I walked Into the dealership they listened to my needs and addresssed every one...even searching the en Craig and Michael were great!! From the moment I walked Into the dealership they listened to my needs and addresssed every one...even searching the entire country for a matching vehicle. The car was waiting for me with a big red bow on it! Highly recommend this dealership and Craig and Michael! More
by Michele M
Employees Worked With
Craig Brooks, Mike Antauer
October 07, 2017
It was great, stress free energy throughout! The service and atmosphere throughout the process fixing my Mercedes was superb quality. Time frame, work needed, and communication was amazing. I kne The service and atmosphere throughout the process fixing my Mercedes was superb quality. Time frame, work needed, and communication was amazing. I knew exactly what was happening every step, which in turn, provided needed piece of mind. Thank you! More
by Letitbe
Employees Worked With
